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Client Success Project Manager Jobs in Santa Rosa, CA

Essel

R2: Project Manager / Project Engineer

Santa Rosa, CA · On-site

$75K - $96K/yr

Manage client relationships and provide ongoing communication throughout the project Requirements * Minimum 3 - 5 years of experience in K-12 / College / University sectors * Experience with DSA ...

Essel

R2: Project Manager / Project Engineer

Santa Rosa, CA · On-site

$75K - $96K/yr

Manage client relationships and provide ongoing communication throughout the project Requirements * Minimum 3 - 5 years of experience in K-12 / College / University sectors * Experience with DSA ...

Essel

R2: Project Manager / Project Engineer

Santa Rosa, CA · On-site

$75K - $96K/yr

Manage client relationships and provide ongoing communication throughout the project Requirements * Minimum 3 - 5 years of experience in K-12 / College / University sectors * Experience with DSA ...

Hare Construction, Inc.

Napa Project Manager

Napa, CA · On-site

$80K - $130K/yr

Napa Project Manager ID: 1101 Location: Napa, CA Department: Administrative More about this job ... Ensure that the quality of work being performed on-site meets Hare Construction's and our Client ...

Hare Construction, Inc.

Napa Project Manager

Napa, CA · On-site

$80K - $130K/yr

Project Managers should have a background in construction, architecture, engineering, business ... Ensure that the quality of work being performed on-site meets Hare Construction's and our Client ...

Verita AI

Strategic Project Lead

Santa Rosa, CA · On-site

Strategic Project Lead (SPL) $130K - $150K + Meaningful Equity Your Role As a Strategic Project ... Engagement Manager, Director of Operations, Head of Client Success, or other senior strategic ...

Verita AI

Strategic Project Lead

Sonoma, CA · On-site

Strategic Project Lead (SPL) $130K - $150K + Meaningful Equity Your Role As a Strategic Project ... Engagement Manager, Director of Operations, Head of Client Success, or other senior strategic ...

EcoCosm, Inc.

Assistant Project Manager

Sonoma, CA · On-site

Expect to be on-site at client buildings across the San Francisco Bay Area roughly 40% of the time, with occasional travel beyond the region. Responsibilities Project Engineer and Manager Support

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Client Success Project Manager information

See Santa Rosa, CA salary details

$42.1K

$112.3K

$177.1K

How much do client success project manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success project manager in Santa Rosa, CA is $112,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $134,500.00 per year, depending on experience, location, and employer.

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What job categories do people searching Client Success Project Manager jobs in Santa Rosa, CA look for? The top searched job categories for Client Success Project Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Client Success Project Manager jobs? Cities near Santa Rosa, CA with the most Client Success Project Manager job openings:
Client Success Project Manager jobs near you
Senior Project Manager - Public Infrastructure

Senior Project Manager - Public Infrastructure

Cupertino Electric, Inc.

Bodega Bay, CA • On-site

Full-time

Re-posted 27 days ago

Cupertino Electric rating

7.5

Company rating: 7.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Posting Title: Senior Project Manager – Public Infrastructure
Reports To: Project Executive
Location: San Jose, CA | The Greater San Francisco Bay Area
Salary Range: $161,250 to $213,000
 
*This position is eligible for the annual performance bonus plan.
This position primarily involves working on-site at the project location or in office. Travel frequency and duration will vary depending on the role and project timeline.  
 
Final determination of a successful candidate’s starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.
WHO WE ARE
Since 1954, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. And we've done it with integrity for more than 70 years. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we're proud to be part of Quanta Services (PWR:NYSE), North America's largest employer of skilled craft labor. Because what we do is important, but how we do it is everything. 
 
THE COMMERCIAL TEAM
Our strong project management teams dedicated in-house engineering resources and skilled union field staff work together seamlessly to deliver commercial projects that are as innovative and unique as the clients who build them.
 
ABOUT THE ROLE
Senior Project Managers at Cupertino Electric are responsible for the day-to-day operations of construction projects and the successful management of a high-performing team. Senior Project Managers provide internal and external coordination and collaboration with project partners and stakeholders. They are tasked with establishing team member roles and responsibilities and take the lead in defining the structure and communication expectations to ensure efficient work and progression. The Senior Project Manager will lead the team in successfully managing the planning, execution, and financial performance of projects using business practices that are consistent with our company values – people, safety, integrity, innovation, and excellence.
 
  • Provide full ownership of project delivery, including financial performance, schedule adherence, risk management, client satisfaction, and strategic alignment with company objectives.
  • Lead multiple complex projects or large flagship projects simultaneously, ensuring all scopes are executed safely, efficiently, and in compliance with contract requirements.
  • Serve as the primary point of accountability for project outcomes, directing Project Managers, APMs, Project Engineers, and coordinating with field leadership teams.
  • Drive a culture of excellence, accountability, and continuous improvement across the project team.
  • Develop and implement comprehensive project execution plans, work breakdown structures, and construction sequencing strategies for complex commercial and industrial projects.
  • Oversee procurement strategies, long-lead planning, subcontractor buyout, staffing plans, and logistics to ensure all project phases are coordinated and fully resourced.
  • Review and validate project estimates, budgets, schedules, and contract documents to ensure alignment between preconstruction and operations.
  • Ensure the project team understands project constraints, customer expectations, technical requirements, and success criteria.
  • Lead risk identification, analysis, and mitigation planning, including design gaps, scope ambiguities, procurement delays, constructability issues, and project-specific environmental or regulatory risks.
  • Maintain and enforce a living risk register, ensuring active monitoring and escalation of issues before they impact cost or schedule.
  • Own the financial health of assigned projects, including revenue forecasting, cost-to-complete analysis, margin management, cash flow planning, and change order profitability.
  • Develop, approve, and/or negotiate all major change orders, subcontractor agreements, and cost adjustments, ensuring alignment with contract requirements and company financial targets.
  • Develop detailed monthly job cost reviews, ensuring accuracy, transparency, and early detection of deviations.
  • Oversee and support recovery plans for underperforming projects to protect profitability and schedule commitments.
  • Interpret, administer, and enforce contract terms, specifications, and commercial requirements for both upstream client contracts and downstream subcontractor agreements.
  • Build and maintain trusted relationships with clients, owners, general contractors, agencies, and key project partners.
  • Mentor and develop Project Managers, APMs, PEs, and field leadership by providing coaching, training, and performance feedback.
  • Promote alignment across departments (Engineering, Purchasing, Production, Safety, QA/QC, Accounting) to ensure seamless project execution.
  • Support the Superintendent and field leadership in ensuring the project is built according to plans, specifications, and quality standards.
  • Drive the company’s safety culture by ensuring planning for safe operations, correcting unsafe behaviors, and supporting incident investigations and corrective actions.
  • Serve as a cultural ambassador for CEI, modeling professionalism, integrity, accountability, and continuous improvement.
 
ABOUT YOU
  • Thorough knowledge of the estimating, project cost accounting, scheduling, procurement, productivity tracking and reporting principles necessary to profitably complete electrical construction projects.
  • Experience with union workforces.
  • Verifiable experience of safe, reliable and integrity-driven work habits, including working in unsupervised field settings, and remote office locations when appropriate.
  • Strong management and leadership skills, to include a history of leading teams with a passion for developing employees
  • Strong ability to influence and drive positive outcomes
  • Highly proficient in MS Word, Excel, and Project. Experience with Accubid Classic preferred.
 
WHAT YOU WILL GAIN
Upon joining the team at Cupertino Electric, you’ll be exposed to a new, diverse community of client, vendor, and subcontractor partners. You’ll be empowered to build new relationships to enhance your future business development opportunities. In addition to overseeing high-performance project teams over multiple projects, you will serve as a leader and mentor by fostering and maintaining an inclusive team environment. Armed with CEI’s top notch tools and copious internal resources, with the expertise you bring and a little elbow grease, you’re sure to be successful.
 
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
 
Education: High School Diploma or GED required. Bachelor’s Degree in Engineering, Construction Management, Business, or similar preferred.
 
Licensure/Certifications: None required.  
 
Experience:
  • Typically requires 8+ years of related experience managing Commercial or Industrial Projects
  • Typically requires 8+ years of management experience, including client interface and solicitation, planning and execution, project delivery, and staff supervision.
  • Excellent communication, interpersonal, organizational, supervisory and planning skills.
  • Thorough knowledge of all aspects of construction (technology, equipment, methods), union jurisdiction, labor agreements, and negotiations.
Driving Record: Valid state-issued driver’s license and satisfactory driving record. 
 
*Applicants must be authorized to work in the United States. This position is not eligible for sponsorship.
 
#LI-YT1 #IND-SRPM
 
PLEASE NOTE: CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here.
 
CEI is a place where every single person can—and does—have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you’ll go home every day knowing you helped contribute to important work that shapes people’s lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.
 
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
 
Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
 
Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at ceijobs@cei.com or 1-(877)-747-4CEI.

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