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Client Success Manager Jobs in Santa Rosa, CA (NOW HIRING)

Orchard Robotics

Customer Success Manager

Santa Rosa, CA · Remote

$105K - $145K/yr

As a Customer Success Manager at Orchard Robotics, you'll leverage your skills in customer success, communication, and problem-solving to help our customers succeed using cutting-edge ag-tech. You'll ...

Endsight

Client Strategy Associate

Napa, CA · Remote

Endsight is a fast-growing IT Managed Service Provider built on one core belief: When we help ... Client success, account coordination, or service delivery roles * MSP, SaaS, or professional ...

Endsight

Client Strategy Associate

Napa, CA · On-site

$65K - $80K/yr

Endsight is a fast-growing IT Managed Service Provider built on one core belief: When we help ... Client success, account coordination, or service delivery roles * MSP, SaaS, or professional ...

Endsight

Client Strategy Associate

Napa, CA · Remote

$65K - $80K/yr

Endsight is a fast-growing IT Managed Service Provider built on one core belief: When we help ... Client success, account coordination, or service delivery roles * MSP, SaaS, or professional ...

Net2Source (N2S)

Customer Success Specialist

Sonoma, CA · On-site

As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune ... Present candidates to Hiring Managers and follow up for feedback . * Coordinate with Client to ...

Fractal

Principal Consultant

Santa Rosa, CA · On-site

$275K/yr

Client Success SR-43145 (Tech, Media and Telecom) San Francisco Bay Area, CA (Onsite) Fractal ... Manage account economics, including utilization, margins, and delivery health * Drive proposals ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Santa Rosa, CA

Client Success Manager information

See Santa Rosa, CA salary details

$35.5K

$90.8K

$153.1K

How much do client success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success manager in Santa Rosa, CA is $90,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $108,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Santa Rosa, CA look for? The top searched job categories for Client Success Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Client Success Manager jobs? Cities near Santa Rosa, CA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $90,817 per year, or $43.7 per hour.

Attorney & Client Success Manager

Hanna, Brophy, Maclean, Mcaleer & Jensen, LLP

Santa Rosa, CA • On-site

$100K - $130K/yr

Full-time

Posted 17 days ago

Job description

In-house recruiter --

The Attorney & Client Success Manager will assist with coordination of the full cycle talent acquisition/recruitment process for lateral shareholders and associates as well as manage the On Campus Interview (OCI)/summer/first-year associate programs. May also provide additional support to other offices.


Essential Functions:

• Meets regularly with office management, recruiting chairs and/or practice group leadership to review hiring needs and potential candidates

• Provides support for and coordinates all on-campus recruiting activities and events

• Manages entire process for law school recruitment, and assists the Retention & Recruitment Committee with lateral attorney recruitment, including initial review of candidate materials, response to inquiries, collection of information from candidates, coordination of interview process (scheduling, monitoring, evaluation follow-up, etc.), and communication with candidates and search firms regarding candidate status

• Coordinates with Human Resources and other administrative departments to complete various recruitment-related checks (background, conflicts, references, bar status, etc.) and new hire-related paperwork as well as other employment related processes

• Assists other offices with candidate and market research as necessary

• Develop and maintain diverse talent pipelines through creative sourcing strategies- think job fairs, community partnerships, schools, outreach events and social media

• Maintains applicant database and department records and generates reports

• Ensure compliance with all local, state, and federal hiring regulations

• Support the continuous improvement of our recruitment process and candidate experience

• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned


Qualifications:

• Knowledge of CA Workers’ Compensation Laws

• Bachelor's Degree or equivalent experience in Human Resources, Business, Organization Development or related field preferred.

• Three to five years of related experience required.

• Working knowledge of recruiting software and applicant tracking systems (i.e. Workday, LinkedIn Recruiter)

• High attention to detail, outstanding organizational skills, and the ability to manage time effectively

• Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation; ability to interact effectively with candidates, all levels of firm personnel, and a variety of external clients

• Provides outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others

• Possesses superior judgment and discretion; recognize confidential, sensitive, and proprietary information, and maintain confidentiality

• Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills

• Demonstrates initiative and is a self-starter, able to work independently with minimal supervision while consistently delivering high-quality results


Hybrid remote position