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Client Success Manager Jobs in Santa Rosa, CA (NOW HIRING)

PLACE

Real Estate Buyers Agent Solano County

Napa, CA · On-site

$80K - $150K/yr

Motivated, professional, and committed to client success * A cooperative team player who thrives in ... Excellent time management skills * Industry experience preferred About-our-team At EO&A, powered by ...

Lever Demo 2

Customer Test Success

Bodega Bay, CA

Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position . We've crafted this listing to showcase the ...

Earthtone Construction

Senior Project Manager

Sebastopol, CA · On-site

$154K - $165K/yr

Client & Business Development * Build and maintain long-term relationships with owners, architects ... Demonstrated success managing multiple commercial construction projects simultaneously. * Proven ...

Earthtone Construction

Senior Project Manager

Sebastopol, CA · On-site

$154K - $165K/yr

Client & Business Development * Build and maintain long-term relationships with owners, architects ... Demonstrated success managing multiple commercial construction projects simultaneously. * Proven ...

Honor

Client Care Advisor

Santa Rosa, CA · On-site

$80K - $95K/yr

Success in this role is measured by consult-to-start conversion, client satisfaction, and long-term ... Use data and systems to manage your portfolio, track performance, and maintain accurate ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Santa Rosa, CA

Client Success Manager information

See Santa Rosa, CA salary details

$35.5K

$90.8K

$153.1K

How much do client success manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for client success manager in Santa Rosa, CA is $90,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $108,200.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in industries like SaaS or consulting. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some professionals reaching high earnings through performance-based incentives.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is a CSM salary?

The salary for a Client Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and CRM skills are often required for the role.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), successful entrepreneurs, and certain specialized medical or legal professionals can earn $500,000 or more annually. Additionally, some highly experienced sales directors, investment bankers, and technology executives with stock options or bonuses may reach this level of compensation.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Santa Rosa, CA look for? The top searched job categories for Client Success Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Client Success Manager jobs? Cities near Santa Rosa, CA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $90,817 per year, or $43.7 per hour.
Client Partner - Hi-Tech

Client Partner - Hi-Tech

Chase Winters Worldwide

Santa Rosa, CA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 hours ago

Job description

.Chase Winters Worldwide (a leading retained executive search firm) is currently conducting a highly visible search engagement for a Client Partner (Hi-Tech Industry Practice) on behalf of a leading global Strategic Management and Information Technology clients.


Our client is a global leader in next-generation digital services and consulting, enabling organizations across 50+ countries to navigate complex digital transformation initiatives. With decades of experience managing global enterprise systems and operations, the firm partners with clients to modernize technology landscapes, drive innovation, and deliver measurable business outcomes at scale.


The Client Partner, Hi-Tech Practice will serve as the primary executive interface within the assigned account scope. This leader will be responsible for client relationship management, business development, account governance, and delivery oversight. Typically managing a single account or a significant portfolio segment with P&L responsibility ranging from $30MM+, this individual will develop and execute a comprehensive account strategy while driving profitable growth in the Hi-Tech sector.


This role is based in the San Francisco Bay Area.


You will leverage your experience in IT services, consulting, and Hi-Tech industry sales to:


  • Manage, expand, and strengthen executive-level client relationships within Hi-Tech enterprises.
  • Own and grow a $30MM+ portfolio with full opportunity lifecycle responsibility
  • Develop and execute a comprehensive Account Plan, including revenue targets, relationship mapping, pricing strategy, governance structure, and competitive positioning.
  • Drive initiatives aligned to Hi-Tech industry challenges such as cloud transformation, AI and data modernization, platform engineering, cybersecurity, digital customer experience, and product innovation.
  • Collaborate with delivery leadership and global teams to ensure operational excellence and fulfillment of all contractual commitments.
  • Lead proposal development, pricing strategy, contract negotiations, and executive presentations.
  • Provide delivery assurance by partnering with cross-functional stakeholders across consulting, technology, and operations teams.


You will engage C-level stakeholders, understand strategic imperatives within the Hi-Tech industry, and position digital, consulting, and technology-led solutions that drive long-term partnership value, innovation, and measurable business impact.


This is a highly visible opportunity within a globally recognized organization, offering strong compensation, executive exposure, and significant career progression within a high-growth practice.


Requirements

  • 11+ years of professional experience with strong sales, account management, and relationship management background.
  • Significant business development and project management experience
  • Demonstrated success managing large enterprise accounts with P&L responsibility.
  • Experience supporting clients within the Hi-Tech sector (Technology, Software/SaaS, Semiconductors, Electronics, Telecommunications, and Digital Platforms).
  • Track record of interacting with and building relationships at the C-suite level.
  • Hands-on experience leading proposal creation and executive presentations.
  • Strong leadership, communication, negotiation, and stakeholder management skills.
  • Broad IT services and consulting engagement experience.


Preferred Qualifications

  • Knowledge of hi-tech-specific go-to-market strategies and solutions
  • Understanding of key business drivers, emerging technology trends, and operational challenges within the Hi-Tech industry
  • Experience operating within a Global Delivery Model
  • Experience managing large, multi-location consulting engagement teams
  • Proven track record growing and expanding strategic client relationships across Hi-Tech organizations


Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship. Sponsorship is not available for this role at this time.


Along with competitive compensation, full-time employees are eligible for comprehensive benefits including medical, dental, vision, life insurance, disability coverage, 401(k), paid holidays, and paid time off.

Apply