Client Success Manager Jobs in Santa Rosa, CA (NOW HIRING)

Our Firm
Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don't just work with numbers-we work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services.

At Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand.

We're committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success.

Your Journey
Our team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm's success through collaboration, exceptional service, and continuous growth.

Position Summary:

Your Impact (Essential Duties):
Review complex individual, corporate, and partnership tax returns; prepare highly complex returns as needed
Foster and develop meaningful client relationships, addressing tax issues and coordinating related entity filings
Perform detailed reviews and provide feedback to ensure high-quality work
Review quarterly and annual accounting procedures to support tax preparation
Analyze organizational structures for tax impacts and ensure accurate filings
Prepare estimated tax liabilities and provide strategic tax planning
Supervise, train, and mentor team members, conducting regular performance reviews
Research and document complex tax issues, presenting guidance and solutions
Communicate tax planning solutions with clients and other professionals involved in the client relationship
Communicate effectively with clients and team members on projects and deadlines
Contribute to team efforts and participate in ongoing professional development; stay updated on tax laws and best practices
Manage engagements, prioritize tasks, and meet deadlines
Perform other duties and displays flexibility to take on a variety of responsibilities assigned by firm leadership
Meet annual billable hour and other targets to fulfill individual performance and overall firm productivity
Your Background:
5-10 years of experience in tax preparation
CPA license or eligible
Bachelor's degree in accounting or related field
Expertise in tax laws, regulations, and compliance requirements
Ability to adapt to tax law changes and provide strategic tax planning
Proficiency in tax preparation software and related tools
Strong leadership, communication, and mentoring skills
Excellent organizational skills to manage multiple priorities and meet deadlines
High attention to detail and accuracy in financial and tax work
Analytical skills to address and resolve complex tax issues
Full-time commitment and flexibility to work beyond regular hours to meet team deadlines

California compensation range for this role is $107,000 - $150,000.

Colorado compensation range for this role is $107,000 - $150,000.

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Discretionary incentive compensation is based on firm, group, and individual performance.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the jobSorren is an equal opportunity employer

Why Choose Us?

At Sorren, we're invested in your growth-both personally and professionally. We'll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we've designed our culture and benefits to reflect that.

What We Offer*:

• Generous paid time off

• Comprehensive medical, dental, and vision coverage, plus life and disability insurance

• 401(k) retirement savings plan

• Paid holidays, including a firmwide winter break (December 24 - January 1)

• Paid parental leave (available after one year of service)

• Mentorship and career development programs

• CPA exam support to help you succeed on the path to licensure

• Firm-sponsored events and spontaneous team activities

• Celebrations to mark milestones like the end of busy season and the holidays

*Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week.

2025 "Sorren" is the brand name under which Sorren CPAs, P.C. and Sorren, Inc. and its subsidiary entities provide professional services. Sorren CPAs P.C. and Sorren, Inc. and its subsidiary entities practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Sorren CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients, and Sorren, Inc. and its subsidiary entities provide tax and business consulting services to their clients. Sorren, Inc. and its subsidiary entities are not licensed CPA firms.