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Technical Account Manager Jobs in Santa Rosa, CA

Technical Account Manager (Contract) * Location: Lehi, UT 84043 (Hybrid) * Duration: 6/01/2026 to 1/31/2027 * Team: US TAM Americas * Adobe is seeking a Technical Account Manager to support Ultimate ...

Technical Account Manager (Contract) * Location: Lehi, UT 84043 (Hybrid) * Duration: 6/01/2026 to 1/31/2027 * Team: US TAM Americas * Adobe is seeking a Technical Account Manager to support Ultimate ...

... accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment ... We are currently seeking a Manager in our Technical Accounting Practice. Our Technical Accounting ...

Technical Accounting Manager

Napa, CA · On-site

$123.84K - $234.77K/yr

... accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment ... We are currently seeking a Manager in our Technical Accounting Practice. Our Technical Accounting ...

Account Manager Overview : Ascent Cloud is a leading provider of Salesforce based solutions and ... Overall focus driving greater levels of Business and Technical/Adoption health for each assigned ...

Key Account Manager

Santa Rosa, CA · On-site +1

$150K - $180K/yr

Translate technical and product challenges into actionable solutions and coordinate resolution ... Account Management, Customer Success, Solutions Architecture, or Risk within B2B SaaS, ideally ...

Key Account Manager

Sonoma, CA · On-site +1

$150K - $180K/yr

Translate technical and product challenges into actionable solutions and coordinate resolution ... Account Management, Customer Success, Solutions Architecture, or Risk within B2B SaaS, ideally ...

As an Account Manager, you will build a portfolio of clients and develop long-term relationships with the decision makers. In addition, you are expected to sell the Collabera value proposition & help ...

As an Account Manager, you will build a portfolio of clients and develop long-term relationships with the decision makers. In addition, you are expected to sell the Collabera value proposition & help ...

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ...

Manages assigned accounts and develops new accounts to generate increased sales, profitability, and ... Combine technical expertise and business acumen to understand customer needs, processes, and ...

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Technical Account Manager information

See Santa Rosa, CA salary details

$43.7K

$94.5K

$184.8K

How much do technical account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for technical account manager in Santa Rosa, CA is $94,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $109,900.00 per year, depending on experience, location, and employer.

How to Become a Technical Account Manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a Technical Account Manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do Technical Account Managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is a Technical Account Manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What are popular job titles related to Technical Account Manager jobs in Santa Rosa, CA? For Technical Account Manager jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Technical Account Manager jobs in Santa Rosa, CA look for? The top searched job categories for Technical Account Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Technical Account Manager jobs? Cities near Santa Rosa, CA with the most Technical Account Manager job openings:
Technical Account Manager

Technical Account Manager

Cypress HCM

Santa Rosa, CA

$45 - $49.30/hr

Other

Posted 12 days ago


Job description

Job Details
  • Technical Account Manager (Contract)
  • Location: Lehi, UT 84043 (Hybrid)
  • Duration: 6/01/2026 to 1/31/2027
  • Team: US TAM Americas
Job Description
  • Adobe is seeking a Technical Account Manager to support Ultimate Success customers within the Digital Experience organization. This role is focused on building and maintaining trusted customer relationships while helping enterprise clients maintain operational health, adopt new functionality, and maximize value from Adobe solutions.
  • This is a highly customer-facing role requiring strong leadership, executive communication, technical curiosity, and experience managing complex enterprise accounts in a SaaS or software environment.
Responsibilities
  • Build, develop, and maintain one-on-one relationships with enterprise customers
  • Deliver technical services designed to support customer operational health and solution adoption
  • Manage and prioritize a complex book of business while maintaining high customer satisfaction
  • Partner with Customer Success and Sales leadership to support retention and value realization efforts
  • Support key customer accounts and assist with critical issue management when needed
  • Identify customer needs through discovery and consultation
  • Drive customer engagement around Adobe Digital Experience solutions
  • Collaborate cross-functionally on customer concerns, process improvements, and operational initiatives
  • Communicate complex technical concepts clearly to customers and internal stakeholders
  • Navigate escalations and complicated customer situations professionally
Qualifications
  • 5+ years of experience in Technical Account Management, Professional Services, Customer Support, or related enterprise SaaS environments
  • Prior people leadership or mentoring experience within customer-facing technical teams
  • Experience managing enterprise-level customer relationships and complex books of business
  • Strong customer communication and executive presence
  • Ability to handle escalations and maintain high CSAT outcomes
  • Strong organizational and problem-solving skills
  • Ability to prioritize, remove blockers, and drive customer success initiatives
  • Experience explaining technical concepts to both technical and non-technical audiences
  • Experience with Adobe Digital Experience products preferred
  • Strong preference for experience with Adobe Experience Manager (AEM), Workfront, or GenStudio
  • Bachelor’s degree required
Compensation
  • Pay Rate: $45.00 to $49.30 per hour
Requisition ID: 37244695

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About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

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