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Partner Success Manager Jobs in Santa Rosa, CA (NOW HIRING)

Akia

Customer Success Manager

Sonoma, CA

You'll act as a trusted advisor and commercial partner, turning product adoption into long-term revenue. Responsibilities * Hands-on customer management to drive the success of product adoption and ...

Akia

Customer Success Manager

Santa Rosa, CA · On-site

You'll act as a trusted advisor and commercial partner, turning product adoption into long-term revenue. Responsibilities * Hands-on customer management to drive the success of product adoption and ...

Orchard Robotics

Customer Success Manager

Santa Rosa, CA · Remote

$105K - $145K/yr

The Role: As a Customer Success Manager at Orchard Robotics, you'll leverage your skills in ... Develop strong relationships with our internal, direct-to-farm sales team, our service partners ...

Robert Half

Customer Success Specialist

Rohnert Park, CA · On-site

$23 - $27/hr

... with internal partners to support smooth fulfillment of requests and a consistent customer ... the ability to manage multiple tasks while maintaining accuracy. • Clear and effective ...

New

Logitech

Senior Global Channel Manager

Bodega Bay, CA · Remote

$180K - $181K/yr

As the Senior Global Channel Manager you will define, drive, and execute a comprehensive channel ... partners while ensuring sustained success. Ready to Make an Impact? If you're passionate about ...

Block

Head of Growth Partnerships, Square

Bodega Bay, CA · On-site +1

... manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers ... Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex ...

Block

Enterprise Partner Marketer

Bodega Bay, CA · On-site

$21.25/hr

... CRM, and in-store marketing. * Develop annual and quarterly partner marketing plans in ... Partner with Insights & Analytics to define success metrics, analyze campaign performance, and ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Santa Rosa, CA

Partner Success Manager information

See Santa Rosa, CA salary details

$35.5K

$90.8K

$153.1K

How much do partner success manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for partner success manager in Santa Rosa, CA is $90,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $108,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring their needs are met, and helping them succeed with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis. The role requires strong communication skills and a focus on customer satisfaction to foster long-term partnerships.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

How much does a CSM get paid?

A Partner Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, with salaries increasing with industry expertise and certifications in customer success tools.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What job makes $10,000 a month without a degree?

A Partner Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client management, often in tech or SaaS companies. Success in this role typically requires strong communication, relationship-building skills, and industry knowledge, but not necessarily a formal degree.

What jobs in the US pay 300,000 a year?

A Partner Success Manager can earn $300,000 or more annually, especially with experience, bonuses, and commissions in tech or SaaS companies. High-level executive roles such as Chief Revenue Officer or Vice President of Sales also frequently reach or exceed this salary level. These positions typically require strong leadership skills, industry expertise, and often advanced degrees or certifications.
What job categories do people searching Partner Success Manager jobs in Santa Rosa, CA look for? The top searched job categories for Partner Success Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Partner Success Manager jobs? Cities near Santa Rosa, CA with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $90,817 per year, or $43.7 per hour.
Customer Success Manager

Customer Success Manager

Akia

Sonoma, CA

Other

Posted 5 days ago

Job description

About Akia



Akia is the AI agent for hospitality. Operators don't buy her; they hire her. She handles guest communication, drives direct bookings, manages upsells, and runs the full guest journey from welcome to welcome back. From slope-side vacation rentals to 500-room oceanfront resorts where every guest expects to feel like the only one, she shows up, learns the property, and gets to work. We're building the agent that runs modern hospitality. We're still early, and there's a lot left to build.



About the Role



As a Customer Success Manager at Akia, you will own a book of business and be directly accountable for revenue growth within your accounts. This is a quota-carrying, sales-focused CSM role: you'll be measured on net revenue retention, upsell, cross-sell, and expansion — while simultaneously ensuring our customers successfully operationalize Akia in their businesses. You'll act as a trusted advisor and commercial partner, turning product adoption into long-term revenue.



Responsibilities



  • Hands-on customer management to drive the success of product adoption and revenue expansion
  • Consult with customers to deliver insights, metrics, and recommendations.
  • Collaborate with cross-functional team in order to proactively remove blockers and find solutions for customers
  • Educate and drive success in order to retain and grow our customers
  • Represent the voice of the customers to the product team to advocate for new solutions and influence product roadmap and prioritization


Qualifications



  • 2-4+ years of experience in customer-facing account management where revenue expansion was a core metric for success
  • Experience managing customers via email, chat, and phone calls
  • Analytical and problem-solving skills to understand complex problems and issues, no matter how large or small
  • Excellent interpersonal and communication skills with an ability to build strong internal and external relationships
  • Diplomacy, tact, and poise when working and communicating with customers
  • Experience in exceeding quota


Required Skills



  • Customer management
  • Revenue expansion
  • Analytical skills
  • Interpersonal skills
  • Communication skills


Preferred Skills



  • Experience in the hospitality industry
  • Familiarity with AI technologies


Pay range and compensation package



Job Type: Full-time



Work Location: On-site



Equal Opportunity Statement



We are committed to diversity and inclusivity in our hiring practices.

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