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Partner Success Manager Jobs in Ladera Ranch, CA

ePlus

Customer Success Manager

Irvine, CA

$75K - $120K/yr

Customer Success Manager Irvine, CA, San Ramon, CA As a Customer Success Manager you will be ... Establish a trusted, strategic partner relationship with each assigned client and drive continued ...

Milliman

Client Success Manager (MedInsight)

Irvine, CA · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...

Compass

Customer Success Manager

Carlsbad, CA

$27 - $30/hr

Customer Success Manager At Compass, our mission is to help everyone find their place in the world ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Compass

Customer Success Manager

Newport Beach, CA

$27 - $30/hr

As a Customer Success Manager AKA Agent Experience Manager, you are the first person our customers ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

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All JobsPartner Success Manager JobsPartner Success Manager Jobs in Ladera Ranch, CA

Partner Success Manager information

See Ladera Ranch, CA salary details

$34.5K

$88.3K

$148.8K

How much do partner success manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for partner success manager in Ladera Ranch, CA is $88,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring their needs are met, and helping them succeed with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis. The role requires strong communication skills and a focus on customer satisfaction to foster long-term partnerships.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

How much does a CSM get paid?

A Partner Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, with salaries increasing with industry expertise and certifications in customer success tools.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What job makes $10,000 a month without a degree?

A Partner Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client management, often in tech or SaaS companies. Success in this role typically requires strong communication, relationship-building skills, and industry knowledge, but not necessarily a formal degree.

What jobs in the US pay 300,000 a year?

A Partner Success Manager can earn $300,000 or more annually, especially with experience, bonuses, and commissions in tech or SaaS companies. High-level executive roles such as Chief Revenue Officer or Vice President of Sales also frequently reach or exceed this salary level. These positions typically require strong leadership skills, industry expertise, and often advanced degrees or certifications.
What job categories do people searching Partner Success Manager jobs in Ladera Ranch, CA look for? The top searched job categories for Partner Success Manager jobs in Ladera Ranch, CA are:
What cities near Ladera Ranch, CA are hiring for Partner Success Manager jobs? Cities near Ladera Ranch, CA with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Ladera Ranch, CA as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $88,300 per year, or $42.5 per hour.
Customer Success Manager

Customer Success Manager

Insight Investments

Irvine, CA

Other

Posted 11 days ago

Job description


Customer Success Manager
Job Locations
US-Irvine
Job ID
2026-1789
Type
Regular Full-Time
Division
Insight Investments
Responsibilities
    Gain a well-rounded understanding of our customer facing applications with a primary focus on our
    lease and asset management platform
  • Manage the onboarding of new customers: Executing an onboarding program through both directly
    leading certain activities, such as initial orientation and discovering business objectives, and
    coordinating other key resources such as a software engineer to deliver deep integration advice or
    troubleshoot implementation issues
  • Serving as the customer's primary point of contact for our customer facing applications and assuming
    responsibility for overall customer account health through the entire lifecycle, driving customers to
    achieve their objectives.
  • Prepare and deliver content to educate customers in both business value and technical functionality
  • Create valuable, distributable content for the education, onboarding and maturing of our customers in
    multiple formats including print, webinars and video
  • Monitor customer health trends and execute activities based on risks and opportunities. This could
    include running a training session on a particular feature, or partnering with a Technical Product
    Innovations Team member to deliver a deep technical discussion
  • Build a regular cadence with enterprise customers to review progress of onboarding, achievement of
    goals, provide valuable input and advice and act as the customer advocate - relaying feedback and
    escalating issues within internal teams at Insight Investments
  • Drive customer metrics, customer reference-ability and advocacy
  • Track all customer issues to timely resolution escalating as needed to product and engineering teams
  • Enjoy working with customers and helping them solve problems
  • Take the initiative to grow the role and grow in the role
  • Work with the team in program development and improvement
  • Travel will be required to customer sites
Qualifications / Education
  • Previous experience in SaaS customer success management, account management or technical
    account management roles dealing with technical/software dev related solutions
  • General knowledge across cloud, web and mobile software architecture
  • Enjoy working with customers and helping them solve problems
  • 3-5 years' experience in the Equipment Finance and/or Leasing space is a plus
  • Previous experience with LeaseWave or LeasePlus lease accounting systems a plus
  • Excellent listening skills, presentation skills and engaging personality
  • Ability to forge and maintain relationships with key customer stakeholders and internal Insight Investments stakeholders
  • Proven success across project management, process improvement, crisis management, service
    excellence
  • Diligent and organized, willing to get hands on in a fast-paced growing companny
  • Bachelor's degree or equivalent work experience is required
Skills
  • Must be highly motivated individual with high level of initiative and an attitude of willingness
  • Must be team player willing to assist others at all levels of the organization
  • Strong verbal and written communication skills; and excellent interpersonal skills with the ability to
    provide superior customer service and maintain cooperative working relationships
  • Strong organizational and time management skills with the ability to multi-task and work autonomously
    or with a team
  • Strong attention to detail
  • Ability to communicate effectively on a one-on-one basis or in group setting
  • Ability to exercise strict confidentiality

Insight Capital Solutions, LLC is an Equal Employment Opportunity/Affirmative Action employer
and all qualified applicants will receive consideration for employment without regard to race,
color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status
as a Veteran or other protected classification.

Division
Insight Capital Solutions
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