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Partner Success Manager Jobs in Ladera Ranch, CA

Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

The Manager role in our Customer Success Management (CSM) team is a leader and advisor to a group of Customer Success Managers who directly support pods of accounts with partnering GTM roles. The ...

Alteryx

Manager, Customer Success - US West

Irvine, CA · On-site +1

$184K - $235K/yr

The Manager role in our Customer Success Management (CSM) team is a leader and advisor to a group of Customer Success Managers who directly support pods of accounts with partnering GTM roles. The ...

Qcells

Partner Advisor Manager

Irvine, CA · On-site

$90K - $115K/yr

The Partner Advisor Manager role is crucial in overseeing and enhancing the partner advisor ... partner success by staying tuned-in and driven by customer needs, industry trends, and current ...

Qcells

Partner Advisor Manager

Irvine, CA · On-site +1

$90K - $115K/yr

The Partner Advisor Manager role is crucial in overseeing and enhancing the partner advisor ... partner success by staying tuned-in and driven by customer needs, industry trends, and current ...

Alignment Healthcare

Customer Success Lead

Orange, CA · On-site

... managing complex, urgent, and high-visibility member escalations including executive-level ... Partner cross-functionally to remove barriers and drive resolution for escalations that require ...

Alignment Healthcare

Customer Success Lead

Orange, CA · On-site +1

... managing complex, urgent, and high-visibility member escalations including executive-level ... Partner cross-functionally to remove barriers and drive resolution for escalations that require ...

HME

Customer Success Advisor

Carlsbad, CA

$70K - $79K/yr

Partners with Account Managers to help ensure expansion opportunities are identified and closed ... Experience in a customer-facing Customer Success, Account Management, Technical Account Management ...

Care Partners

Caregiver Success Assistant

Irvine, CA · On-site

$24 - $26/hr

... Manager. This role owns critical back-office functions that keep Care Partners at Home's Personal Care Attendant (PCA) workforce compliant, fully documented, and set up for long-term success. The ...

Care Partners

Caregiver Success Assistant

Irvine, CA · On-site

$24 - $26/hr

... Manager. This role owns critical back-office functions that keep Care Partners at Home's Personal Care Attendant (PCA) workforce compliant, fully documented, and set up for long-term success. The ...

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Showing results 1-20

All JobsPartner Success Manager JobsPartner Success Manager Jobs in Ladera Ranch, CA

Partner Success Manager information

See Ladera Ranch, CA salary details

$34.5K

$88.3K

$148.8K

How much do partner success manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for partner success manager in Ladera Ranch, CA is $88,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring their needs are met, and helping them succeed with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis. The role requires strong communication skills and a focus on customer satisfaction to foster long-term partnerships.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

How much does a CSM get paid?

A Partner Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, with salaries increasing with industry expertise and certifications in customer success tools.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What job makes $10,000 a month without a degree?

A Partner Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client management, often in tech or SaaS companies. Success in this role typically requires strong communication, relationship-building skills, and industry knowledge, but not necessarily a formal degree.

What jobs in the US pay 300,000 a year?

A Partner Success Manager can earn $300,000 or more annually, especially with experience, bonuses, and commissions in tech or SaaS companies. High-level executive roles such as Chief Revenue Officer or Vice President of Sales also frequently reach or exceed this salary level. These positions typically require strong leadership skills, industry expertise, and often advanced degrees or certifications.
What job categories do people searching Partner Success Manager jobs in Ladera Ranch, CA look for? The top searched job categories for Partner Success Manager jobs in Ladera Ranch, CA are:
What cities near Ladera Ranch, CA are hiring for Partner Success Manager jobs? Cities near Ladera Ranch, CA with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Ladera Ranch, CA as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $88,300 per year, or $42.5 per hour.
Customer Success Manager (Req#1262)

Customer Success Manager (Req#1262)

ePlus Technology, inc.

Irvine, CA • On-site

$75K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

Job description

Overview
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base, and you will be accountable for the overall service relationship. You will promote the continuous improvement of productivity, service quality and customer satisfaction by focusing on improving resilience and customer service through inventory management, managing expectations, customer account revenue and customer satisfaction objectives.
Your Impact
The essential functions of this position include:
  • Develop strong relationships and teams, both with external customers and internal constituents
  • Hold regular face-to-face client meetings, at least once every 4-6 weeks, with regular voice communications every 1-2 weeks, to ensure alignment
  • Advocate customer needs and issues cross-departmentally
  • Track and communicate customer satisfaction to all team members and coordinate recovery efforts, when needed
  • Establish a trusted, strategic partner relationship with each assigned client and drive continued value of our products and services
  • Lead and manage quarterly and/or semi-annual service business reviews
  • Coordinate and align with 3rd party ePlus strategic annuity services partners on day-to-day issues and service business reviews
  • Act as coordinator and customer advocate for difficult customer issues, including root cause analysis and a plan of corrective action in conjunction with engineering operations
  • Welcome and act as a point of contact and coordinator for clients during the onboarding process
  • Host go-live meetings with new customers; deliver signed start-of-service letters to billing contacts
  • Work with customers to maintain key customer information such as contracts, escalation lists and location information
  • Facilitate communications and handoffs for issues and concerns around non-managed services
  • Work with sales teams to maximize account growth opportunities, including identification of upsell opportunities within the existing account base
  • Manage handoff of upsell opportunities to the respective Business Development Executive and/or Account Executive for appropriate follow-up
  • Provide data for account reconciliation (change orders/true ups) on a quarterly basis
  • Provide necessary data in support of quotes and contracting of Change Orders
  • Motivate and mentor team members

Qualifications
  • Relevant degree and/or professional qualifications
  • ITIL v. 3 Foundations certification preferred
  • Minimum 3 - 5 years of experience in a client-facing position
  • Development and delivery of quality presentations
  • Working with or for an IT managed services organization / company
  • Able to work independently and as part of a fast-paced team environment
  • Strong people management skills with strong communication abilities
  • Strong client focus and high-level customer service expertise
  • Demonstrate depth of operational services management expertise
  • Strong development focus
  • Systems and IT literate, including Networking, Business Communications, Security, Wireless, SAN and Server Management support, etc.
  • Ability to travel to customer sites, typically within a 2-3 hour drive; overnight and air or train travel may be required on a limited basis

Position Specifics
The initial base salary range for this position is expected to be between $75,000 and $120,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
#LI-AC1
#IND1
Who We Are
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
Corporate Values
  • Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
  • Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
  • Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
  • Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging
  • We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
  • ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements
  • While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
  • By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

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