Partner Success Manager Jobs in Ladera Ranch, CA

JOB SUMMARY:

The Director of District Partnerships is responsible for articulating strategies for customer (partner) acquisition, retention, and expansion while identifying and capturing new market opportunities within a designated geographic area. This role focuses on proactively generating new business through strategic outreach and relationship-building with key decision-makers. The Director of District Partnerships will manage the full sales cycle, from lead generation to closure, while developing and executing strategic plans to penetrate new markets and achieve ambitious revenue targets. This position requires a strategic thinker with exceptional communication skills and a proven track record in sales or business development, poised to drive significant growth and establish impactful partnerships. The Director of District Partnerships will report directly to the Chief Revenue Officer, collaborating closely to align strategies and enhance overall partner development initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

 Revenue Growth & Market Penetration 

• Drive revenue growth by meeting and exceeding sales targets through effective strategies focused on partner acquisition and retention.

• Develop and secure new partnerships and business opportunities within the assigned territory.
• Identify and cultivate new market opportunities to enhance Think Together presence and increase market share.
• Analyze market trends and the competitive landscape to inform strategic initiatives, ensuring they align with partner retention goals.

 Sales Execution & Client Engagement 

• Build and maintain a robust pipeline of leads using diverse outreach methods aimed at both acquisition and retention.
• Convert prospects into customers by employing effective sales techniques and follow-up strategies.
• Establish and nurture strong relationships with key decision-makers to enhance client satisfaction and increase partner retention rates.
• Foster long-term client loyalty through continuous engagement and support, focusing on partner retention strategies.
• Negotiate pricing and discount structures within predefined parameters to optimize profitability while considering the impact on customer retention.
• Adapt and implement sales strategies based on market conditions, client needs, and competitive dynamics.
• Engage with clients by customizing proposals, addressing concerns, and managing contract terms in accordance with organizational guidelines, emphasizing a commitment to partner success

Strategic Analysis & Resource Management  

• Allocate resources efficiently to maximize sales efforts and achieve desired results.
• Provide accurate sales forecasts and market insights to support strategic planning and decision making.
• Gather and present feedback on offerings, market trends, and customer needs to influence internal strategies and product development, ensuring they align with retention objectives.

QUALIFICATIONS AND REQUIREMENTS:  

• Bachelor's degree (BA) in Business, Marketing or related field from four-year college or university; master's degree is preferred.
• 3-5 years of administrative experience in a school district or charter management organization or similar organization
• Proven track record in sales, particularly in hunting for new business and consistently achieving sales targets.
• Excellent interpersonal and relationship-building skills, both with partners and operations counterparts.
• Ability to identify, engage, and convert new leads, with experience in developing and executing effective sales strategies.
• Strong understanding of market dynamics, industry trends, and the competitive landscape to inform strategic decisions.
• Excellent relationship-building abilities, effective communication of unique value propositions (UVP), and proficiency in negotiating deals to successfully close sales.
• Demonstrated initiative, resilience, and motivation to meet and exceed revenue goals, with a focus on achieving tangible results.

WORK ENVIRONMENT:

• Moderate Noise (examples: typical office noise)
• Stand, Walk, Sit (in general office environment)
• Computer Screen visual in performance of role
• Lift up to 10 pounds    Travel up to 40% 
• Must pass Live Scan (criminal background check via fingerprinting), provide a clear TB test.
• Reliable transportation is required to meet the needs of the position.
• While driving is not a regular requirement of this role, employees who operate a personal or company vehicle for work purposes must maintain a valid driver's license and current auto insurance on file with HR.

COMPUTER SKILLS:  

• Intermediate level experience with Microsoft Word, Excel, PowerPoint, Outlook, OneNote and Adobe
• File Management (One Drive, Box, Dropbox, etc.)   Email, Internet, website, and social media platforms. 
• Use of typical office equipment

COMPENSATION:

• Salary $150K + commission

This is the targeted compensation for the position. A range of factors, including but not limited to; location, skills, experience, will be considered. Actual compensation may vary.