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Technical Success Manager Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Success Manager

OR

... technical, billing or general support queries with a smile, - You'll proactively engage newly ... managing their onboarding, success, retention, and renewal processes - Consult regularly with ...

Purple Rain

Customer Success Manager

OR · On-site

... technical, billing or general support queries with a smile, - You'll proactively engage newly ... managing their onboarding, success, retention, and renewal processes - Consult regularly with ...

AGFA

Sr. Customer Success Manager

OR · On-site +1

Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs ... Ability to summarize, and ability to explain technical content to a non-technical executive ...

Agfa

Sr. Customer Success Manager

OR · Remote

Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs ... Ability to summarize, and ability to explain technical content to a non-technical executive ...

Lumen Technologies

Sr Technical Project Manager

OR

$103K - $142K/yr

The Sr Technical Project Manager drives structured multiworkstream engagement, manages presales ... Demonstrated success managing multiple concurrent initiatives with competing priorities and high ...

IGT

Technical Account Manager III

Sixes, OR

$94K - $110K/yr

Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...

Team8

Bluespine-Director of Customer Success

OR · On-site +1

... technical expertise. Project Management: • Coordinate internal resources and timelines to ensure smooth implementation and delivery of projects. • Troubleshoot client issues in a timely and ...

Under Armour, Inc.

Technical Project Manager

OR · Hybrid

Experience and success with both waterfall and agile project delivery. * Knowledge of agile ... Proficiency in software dependency management across technology stacks, for example middleware ...

Under Armour

Technical Project Manager

OR · On-site +1

Experience and success with both waterfall and agile project delivery. * Knowledge of agile ... Proficiency in software dependency management across technology stacks, for example middleware ...

Stepan

Sr Key Account Manager

OR · Remote

$132K - $181K/yr

Success requires strong strategic thinking, structured problem solving, deep customer understanding ... Drive and advance technical engagement with customer formulation teams * Collaborate cross ...

Stepan

Sr Key Account Manager

OR · On-site +1

$132K - $181K/yr

Success requires strong strategic thinking, structured problem solving, deep customer understanding ... Drive and advance technical engagement with customer formulation teams * Collaborate cross ...

Sapiens

Software Development Manager (Broadcom CA 2E)

OR · On-site +1

$115K - $152K/yr

This role blends strategic oversight with hands-on technical leadership to ensure the delivery of ... Success Indicators * Consistent on-time, high-quality deliveries for ID3. * Improved team ...

Vodafone

Solution Sales Specialist

OR · Remote

$21 - $28.50/hr

Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...

Vodafone

Solution Sales Specialist

OR · On-site +1

$21 - $28.50/hr

Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

... technical, or solution-based environments. * Proven ability to manage complex, multi-stakeholder ... Demonstrated success in new business development and account expansion. * Strong communication ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Remote, OR

Technical Success Manager information

See Remote, OR salary details

$51K

$152.1K

$193.3K

How much do technical success manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for technical success manager in Remote, OR is $152,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,400.00 and $180,800.00 per year, depending on experience, location, and employer.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What are popular job titles related to Technical Success Manager jobs in Remote, OR? For Technical Success Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Technical Success Manager jobs in Remote, OR look for? The top searched job categories for Technical Success Manager jobs in Remote, OR are:
Technical Success Manager jobs near you

Customer Success Manager

Purple Rain

OR

Part-time

Posted 19 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

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