ZipRecruiter

Log In

1

Technical Success Manager Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Success Manager

OR · Remote

... technical, billing or general support queries with a smile, - You'll proactively engage newly ... managing their onboarding, success, retention, and renewal processes - Consult regularly with ...

Purple Rain

Customer Success Manager

OR · On-site

... technical, billing or general support queries with a smile, - You'll proactively engage newly ... managing their onboarding, success, retention, and renewal processes - Consult regularly with ...

Progressive Gaming

Technical Account Manager III

Sixes, OR · On-site

$94K - $110K/yr

Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...

IGT

Technical Account Manager III

Sixes, OR · On-site

$94K - $110K/yr

Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...

Lumen Technologies

Senior Lead Technical Writer

OR · Remote

The Senior Lead Technical Writer partners with product management, engineering, operations, security, architecture, legal, marketing, sales, and customer success to translate complex service ...

Aptyx

Business Development Executive

OR · On-site +1

Demonstrated success managing complex, long-cycle consultative sales processes * Experience working with cross-functional technical teams including engineering and operations Acknowledgement I have ...

New

Ottobock

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

... technical, or solution-based environments. * Proven ability to manage complex, multi-stakeholder ... Demonstrated success in new business development and account expansion. * Strong communication ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Demonstrated success in new business development and account expansion. * Strong communication ... Ability to translate technical solutions into clear business value. * Self-motivated and ...

Koerber

Senior Sales Manager

OR · Remote

... real technical credibility to the solutioning process. Someone who can sit with executive ... You have proven success in business development, account management within system integration ...

Bekaert

Regional Sales Manager - Upper Midwest

OR · Remote

This function will report directly to the Area Sales Manager Building USA North. Preferred ... technical and business perspectives. * A passion for winning and contributing to team success. Be ...

ASK Consulting

Be Seen First

Product Marketing Spec II (cur_88_67@curatelyai.net)

OR · Remote

$54.35/hr

Translate technical product functionality into clear customer value propositions. * Collaborate ... Experience managing cross-functional product launch initiatives. * Demonstrated success ...

next page

Showing results 1-20

All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Remote, OR

Technical Success Manager information

See Remote, OR salary details

$51K

$152.1K

$193.3K

How much do technical success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical success manager in Remote, OR is $152,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,400.00 and $180,800.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What are popular job titles related to Technical Success Manager jobs in Remote, OR?

For Technical Success Manager jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Technical Success Manager jobs in Remote, OR look for?

The top searched job categories for Technical Success Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Technical Success Manager jobs?

Cities near Remote, OR with the most Technical Success Manager job openings:

Technical Success Manager jobs near you

Customer Success Manager

Purple Rain

OR • Remote

Part-time

Re-posted 9 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

Apply