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Technical Solutions Advisor Jobs (NOW HIRING)

Technical Solutions Engineer

Buffalo, NY · On-site

$89K - $143K/yr

... solutions. What you'll do * Provide pre-sales consultation, technical enablement, training, and ... Help partners become more proactive, profitable, and services-driven trusted advisors to their end ...

... solutions. What you'll do * Provide pre-sales consultation, technical enablement, training, and ... Help partners become more proactive, profitable, and services-driven trusted advisors to their end ...

Technical Solutions Engineer

Greer, SC · Hybrid

$89K - $143K/yr

... solutions. What you'll do * Provide pre-sales consultation, technical enablement, training, and ... Help partners become more proactive, profitable, and services-driven trusted advisors to their end ...

... solutions. What you'll do * Provide pre-sales consultation, technical enablement, training, and ... Help partners become more proactive, profitable, and services-driven trusted advisors to their end ...

... solutions. What you'll do * Provide pre-sales consultation, technical enablement, training, and ... Help partners become more proactive, profitable, and services-driven trusted advisors to their end ...

Acting as a trusted advisor, the TSM will guide customers through capital project solutions to ensure long-term satisfaction and repeat business. Essential Duties * Technical Support * Collaborate ...

Advise on and, when needed, create complex queries, reports, and data pipelines leveraging the ... document technical solutions more efficiently. * Ability to communicate complex technical ...

As a Technical Solutions Engineer , this role serves as a trusted technical advisor supporting customers, sales teams, and internal stakeholders in identifying, developing, and implementing ...

Acting as a trusted advisor, the TSM will guide customers through capital project solutions to ensure long-term satisfaction and repeat business. Essential Duties * Technical Support * Collaborate ...

As a Technical Solutions Engineer , this role serves as a trusted technical advisor supporting customers, sales teams, and internal stakeholders in identifying, developing, and implementing ...

Aug 7, 2026 As a Technical Solutions Engineer , this role serves as a trusted technical advisor supporting customers, sales teams, and internal stakeholders in identifying, developing, and ...

Technical Solutions Engineer

OR · On-site +1

$85K/yr

Advise on and, when needed, create complex queries, reports, and data pipelines leveraging the ... document technical solutions more efficiently. * Ability to communicate complex technical ...

Overview: Xerox is looking for a customer-focused Technical Solutions Consultant to serve as a trusted technical advisor throughout the sales process. In this role, you will partner with Sales ...

Solutions Advisor - Microsoft Purview

$118K - $119K/yr

The Solution Advisor - Microsoft is a customer-facing pre-sales technical resource responsible for helping SHI sales teams, Microsoft field teams, and customers connect business challenges to ...

New

Xerox is looking for a customer-focused Technical Solutions Consultant to serve as a trusted technical advisor throughout the sales process. In this role, you will partner with Sales Representatives ...

... technical advisor and trusted partner to clients, proactively identifying opportunities to drive additional value Qualifications : Required : • Minimum 3+ years of experience in software ...

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Technical Solutions Advisor information

See salary details

$41K

$115K

$138K

How much do technical solutions advisor jobs pay per year?

As of Aug 29, 2026, the average yearly pay for technical solutions advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a technical solutions advisor do?

A Technical Solutions Advisor is responsible for providing expert guidance to clients or internal teams on how to implement and optimize technology solutions. They analyze business needs, recommend appropriate technical products or services, and assist with troubleshooting or problem resolution. Their role often involves collaborating with both technical and non-technical stakeholders to ensure that solutions are effective, scalable, and aligned with organizational goals. Technical Solutions Advisors may also provide product demonstrations, training, and ongoing support to ensure successful adoption.

How does a technical solutions advisor typically collaborate with sales and engineering teams to address client needs?

Technical Solutions Advisors play a crucial role in bridging the gap between clients, sales, and engineering teams. They work closely with sales to understand client requirements and present tailored technical solutions, often participating in client meetings or product demonstrations. Additionally, they liaise with engineering to ensure proposed solutions are feasible and align with product capabilities. This collaborative approach ensures clients receive accurate, effective solutions and helps streamline the implementation process.

What are the key skills and qualifications needed to thrive as a technical solutions advisor, and why are they important?

To thrive as a Technical Solutions Advisor, you need a strong background in IT concepts, problem-solving, and customer support, often supported by a degree in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, active listening, and patience are crucial soft skills for translating technical issues into understandable solutions for clients. These skills ensure effective resolution of client issues, high customer satisfaction, and the ability to bridge gaps between technical teams and end users.

What is the difference between Technical Solutions Advisor vs Technical Support Specialist?

AspectTechnical Solutions AdvisorTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA, Cisco, or vendor-specific certificationsOften similar certifications, focusing on troubleshooting skills
Work EnvironmentCustomer-facing, consultative roles involving solution designHelpdesk or call center environments focused on issue resolution
Employer & Industry UsageUsed in IT consulting, enterprise solutions, and technology providersCommon in tech support, hardware/software companies
Search & Comparison IntentUnderstanding advisory roles, solution design, and customer interactionFocus on troubleshooting, issue resolution, and technical support

The main difference is that Technical Solutions Advisors focus on providing tailored technical solutions and consulting to clients, often involving solution design and strategic advice. In contrast, Technical Support Specialists primarily handle troubleshooting and resolving technical issues. Both roles require similar certifications and work in related environments, but their core responsibilities differ in scope and customer interaction level.

How to become a technical solutions advisor?

To become a technical solutions advisor, candidates typically need a bachelor's degree in a relevant field such as computer science, information technology, or engineering. Gaining experience in technical support, consulting, or related roles, along with developing skills in troubleshooting, communication, and familiarity with industry tools, is essential. Certifications like CompTIA, Cisco, or vendor-specific credentials can enhance prospects in this role.
More about Technical Solutions Advisor jobs
Infographic showing various Technical Solutions Advisor job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Nights. Highlights an 100% In-person job distribution, with an average salary of $114,963 per year, or $55.3 per hour.

Technical Solutions Engineer

Buffalo, NY • On-site


Ingram Micro
IT Services • 10K+ employees

6.9

Company rating: 6.9 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

263rd of 426 rated retail wholesalers

Recommended by parents

Respectful managers

Uninterrupted breaks


$89K - $143K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 21 hours ago


Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!
Help partners build what's next.
Who we are
Ingram Micro helps businesses access the technology, expertise, and solutions they need to grow. We help partners navigate evolving technology areas such as cybersecurity, cloud, networking, AI, infrastructure, hardware, software, and other advanced solutions.
Technology is moving quickly, and our teams are helping partners stay ahead.
How our team works
The Solutions Engineering team works directly with partners to provide pre-sales consultation, technical enablement, training, and education that helps them build or expand their practices around cybersecurity, hardware, software, and other emerging vendor solutions.
Sometimes that means helping design solutions. Sometimes it means guiding partner conversations, demonstrating market opportunities, enabling sales teams, or helping partners translate technical capabilities into business outcomes.
It's a collaborative role where technical knowledge, business acumen, and relationship-building skills matter equally.
This role is hybrid - 3 days/week onsite - and can be based at any of the following office locations:
Buffalo, NY
Irvine, CA
Scottsdale, AZ
Greer, SC
Our values in action
The ideal candidate is curious, collaborative, and always learning. In this role, you'll work with people across countries and technologies, share ideas openly, and help partners feel more confident navigating complex solutions.
What you'll do
  • Provide pre-sales consultation, technical enablement, training, and education to partners to help them build, enhance, and grow their practices with Ingram Micro.
  • Proactively introduce, demonstrate, and train partners on modern business needs, desired outcomes, market trends, emerging technologies, vendor solutions, and high-margin professional services.
  • Help partners become more proactive, profitable, and services-driven trusted advisors to their end-user customers.
  • Build trusted relationships with reseller and vendor stakeholders to support transparent collaboration, business planning, and growth.
  • Comprehensively educate partners on best-in-class IT solutions, with a focus on raising their technical proficiency and helping them win more business.
  • Understand each partner's sales organization, identify key decision-makers and technical stakeholders, and engage them with relevant guidance.
  • Provide thought leadership, strategic advice, and practical guidance that influences partners to invest in accelerating growth through Ingram Micro.
  • Partner closely with internal sales teams to support customer opportunities across cybersecurity, hardware, software, cloud, networking, infrastructure, and other advanced solution areas.

What you bring to the role
  • Experience in pre-sales engineering, solutions engineering, technical enablement, or technical consulting.
  • Prior experience with cybersecurity solutions, including hardware and software technologies, within a multi-vendor technology environment.
  • Ability to translate technical concepts into clear business value for partner sales teams, technical stakeholders, and decision-makers.
  • Interest in emerging technologies, market trends, vendor solutions, and high-margin professional services.
  • Strong relationship-building skills with the ability to earn trusted advisor status with partners, resellers, vendors, and internal teams.
  • General proficiency with the tools, systems, and procedures needed to perform the role, with the ability to consult with senior or specialist team members on more complex technical issues.
  • Advanced badges or certifications in cybersecurity, networking, infrastructure, or other advanced solution technology categories are preferred.
  • A four-year college degree, or additional related experience, with 3+ years of functional experience, including at least 1 year of role-specific experience.

Your growth with us
You'll work with advanced cybersecurity, hardware, software, and strategic vendor solutions while building technical expertise, trusted partner relationships, and visibility across the business. Let's shape tomorrow.
#LI-Hybrid
The typical base pay range for this role across the U.S. is USD $89,700.00 - $143,500.00 per year.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.


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