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Technical Service Engineer Jobs in Michigan (NOW HIRING)

Pacifica Continental

Service Engineer

Grand Rapids, MI · On-site

Greater Grand Rapids and Detroit, Michigan (Employee is expected to work at the Technical Center when not visiting customers). Responsibilities Service Engineers are expected to provide customers ...

Denso

Service Engineer 4

Southfield, MI · On-site

$123K - $153K/yr

The Service Engineer 4 sets the technical standard for customer-facing warranty improvement and root cause identification across field quality, service, installation/startup, repair, and training ...

Denso

Service Engineer 4

Southfield, MI

$123K - $153K/yr

The Service Engineer 4 sets the technical standard for customer-facing warranty improvement and root cause identification across field quality, service, installation/startup, repair, and training ...

ZF LIFETEC

Technical Co-op

Washington, MI · On-site

Support the Seat Belt Systems Engineering team through flexible and active engagement in a variety ... Valid Driver's License Be part of our ZF Lifetec team as Technical Co-op and apply now! Contact ...

EOS

Field Service Engineer

Novi, MI · On-site

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are ... Provide on-site technical/remote assistance to help troubleshoot and repair equipment. * Perform ...

Eosgroup

Field Service Engineer

Novi, MI

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are ... Provide on-site technical/remote assistance to help troubleshoot and repair equipment. * Perform ...

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Showing results 1-20

All JobsTechnical Service Engineer JobsTechnical Service Engineer Jobs in Michigan

Technical Service Engineer information

See Michigan salary details

$31.4K

$106.5K

$125.1K

How much do technical service engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technical service engineer in Michigan is $106,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,300.00 and $124,600.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What are Technical Service Engineers?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a Technical Service Engineer, and why are they important?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

How do Technical Service Engineers typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.
What are popular job titles related to Technical Service Engineer jobs in Michigan? For Technical Service Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Technical Service Engineer jobs in Michigan look for? The top searched job categories for Technical Service Engineer jobs in Michigan are:
What are popular job titles related to Technical Service Engineer jobs in MI? For Technical Service Engineer jobs in MI, the most frequently searched job titles are:
Technical Service Engineer jobs near you
Marine Technical Service Representative

Marine Technical Service Representative

Ilmor

Plymouth, MI

$75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

MARINE TECHNICAL SERVICE REPRESENTATIVE - NEW HUDSON, MI
About Ilmor Engineering
Ilmor Engineering is a world-class leader in the design, development, testing, and manufacturing of high-performance engines and components. Our work powers elite automotive, marine, IndyCar, ARCA, and professional racing teams across the globe.
From clean-sheet concepts to full production, Ilmor delivers end-to-end engineering and support, combining precision engineering, cutting-edge manufacturing technologies, and uncompromising quality standards. Our teams thrive on innovation, collaboration, and solving complex performance challenges.
The Opportunity
We’re looking for a Marine Engine Technical Service Representative who is passionate about engines, boating, and delivering exceptional customer support. This role puts you at the intersection of engineering excellence and customer success, working directly with dealers, OEMs, boat manufacturers, and end users.
You’ll be hands-on with engines, on the water testing new boats, supporting customers in the field, and helping shape the future of Ilmor Marine service and support. If you enjoy troubleshooting, travel, and working with high-performance powertrains, this role offers variety, impact, and excitement. This is an on-site position based at our brand-new, state-of-the-art Technology Center in New Hudson, Michigan.
Nuts amp; Bolts
  • On-Site, 5 days per week in New Hudson, MI at our brand new Marine Engine Technology Center
  • Status: Regular, Full-Time
  • Benefits: Day-1 Eligibility for Medical, Dental and Vision
  • 401K: Roth amp; Regular options
  • Tuition Reimbursement
  • Team logowear provided for customer visits
  • Compensation: Salaried Exempt, Starting at $75,000/yr based on experience
What You’ll Do
Customer amp; Technical Support
  • Serve as the first point of contact for Ilmor Marine customers, including dealers, OEMs, boat manufacturers, and end users
  • Diagnose engine and system issues via phone, email, and on-site visits
  • Review and approve dealer warranty claims, ensuring accurate evaluation of labor, parts, and freight
  • Respond promptly and professionally to customer inquiries, maintaining a high standard of service
  • Identify opportunities to improve support processes and enhance the overall customer experience
  • Track, analyze, and report warranty trends on a weekly, monthly, and quarterly basis
  • Analyze and manage returned parts to support continuous improvement initiatives
  • Partner with Engineering and Operations to create service bulletins and technical documentation
  • Contribute to service school training curriculum and technical education programs
  • Support boat manufacturers with engine and drive installations and conduct detailed post-production inspections (PPI), including hardware and software
On-Site amp; Field Support
  • Provide hands-on, time-sensitive troubleshooting at dealerships and OEM manufacturing facilities
  • Support remote-site warranty needs when required
  • Assist with new boat testing, product installations, and on-water performance validation
  • Help dealers and end users with boat operation, setup, and technical guidance
What You Bring
Required Qualifications
  • High school diploma or equivalent (associate or bachelor’s degree preferred)
  • 2+ years of experience working with internal combustion engines (professional or personal/hobby experience)
  • 2+ years of boating experience
  • 1+ year of customer service experience
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Strong written and verbal communication skills
  • Willingness and ability to travel domestically (and occasionally internationally), often on short notice
Skills amp; Abilities
  • Strong working knowledge of marine powertrains and engine systems
  • Ability to work independently while maintaining a positive, customer-focused mindset
  • Excellent time management and organizational skills
  • Strong critical thinking and problem-solving abilities
  • High sensitivity to customer needs and concerns
  • Physical capability to lift and move up to 50 pounds with good manual dexterity and visual acuity
  • Flexibility to work in varied environments, occasionally exposed to mechanical components, chemicals, and noise

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