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Technical Service Engineer Jobs in Michigan (NOW HIRING)

Field Service Engineer

Plymouth, MI · On-site

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engineering/Technical Services Job Description/Duties: * Provide expert on-site and remote technical support, including system analysis, issue qualification, and resolution guidance. * Diagnose ...

Field Service Engineer

Lake Orion, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Prepare technical service reports and documentation. Collaborate with Engineering, Manufacturing and Customer Service teams to troubleshoot - and eventually resolve - customer's technical issues.

Field Service Engineer

Lake Orion, MI · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Field Service Engineer Position Summary Top candidates will be responsible for the installation, maintenance, technical support and troubleshooting of company equipment at customer sites, ensuring ...

Field Service Engineer The Field Service Engineer will be responsible for providing FANUC America ... technical support hotline.  Troubleshoot, repair, and maintain robot mechanical units and ...

Title: Field Service Engineer Responsible Manager: Service Manager Polymers Location: Baltimore ... Provide on-site technical/remote assistance to help troubleshoot and repair equipment. Perform ...

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are ... Provide on-site technical/remote assistance to help troubleshoot and repair equipment. * Perform ...

Title: Field Service Engineer Responsible Manager: Service Manager Polymers Location: Baltimore ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems and ...

Field Service Engineer, Northeast Responsible Manager: SCCT Service Manager, Northeast Location ... Provide on-site technical/remote assistance to help troubleshoot and repair equipment. Perform ...

Field Service Engineer, Northeast Responsible Manager: SCCT Service Manager, Northeast Location ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems, and ...

TRUMPF Field Service Engineer * Travel to install, services, troubleshoot and repair TRUMPF CNC ... Provide high-quality technical service to customers to ensure optimal sheet metal machine ...

Field Service Engineer

Grand Rapids, MI · On-site

$30 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role represents an advanced technical position within Field Services and is responsible for ... The Field Service Engineer is also expected to mentor Field Service Technicians, contribute to ...

Showing results 21-40

Technical Service Engineer information

See Michigan salary details

$31.4K

$106.5K

$125.1K

How much do technical service engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical service engineer in Michigan is $106,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,300.00 and $124,600.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Engineer vs Field Service Technician?

AspectTechnical Service EngineerField Service Technician
CredentialsTypically requires a degree in engineering or related field, certifications like CompTIA or Cisco are commonOften requires technical certifications, vocational training, or associate degrees
Work EnvironmentPrimarily office-based with on-site client visits for troubleshooting and supportPrimarily on-site at client locations, performing repairs and maintenance
Employer & IndustryManufacturers, tech companies, industrial firms in various industriesEquipment suppliers, service providers, manufacturing plants

Both roles involve technical support and on-site service, but Technical Service Engineers often focus on complex troubleshooting, system integration, and customer consultation, while Field Service Technicians mainly perform repairs and maintenance on equipment. The roles are complementary but differ in scope and level of technical expertise.

What is a technical service engineer?

Technical Service Engineers are professionals who provide technical support and solutions to customers or clients using a company's products or services. They diagnose, troubleshoot, and resolve technical issues, often acting as a bridge between the customer and the engineering or product teams. Their role may also include training users, installing equipment, and ensuring that products function optimally in various environments. Technical Service Engineers need strong problem-solving skills and in-depth technical knowledge relevant to their field.

What are the key skills and qualifications needed to thrive as a technical service engineer?

To thrive as a Technical Service Engineer, you need a solid background in engineering or a related technical field, strong problem-solving abilities, and relevant industry certifications. Familiarity with troubleshooting tools, diagnostic software, and customer relationship management (CRM) systems is commonly required. Exceptional communication, adaptability, and customer service orientation make someone stand out in this role. These skills and qualities are important because they ensure efficient resolution of technical issues, high customer satisfaction, and effective support for both clients and internal teams.

How does a technical service engineer typically interact with other departments to resolve customer issues?

Technical Service Engineers often collaborate closely with product development, quality assurance, and sales teams to address complex customer concerns. When troubleshooting issues, they may need to gather feedback from customers, relay technical findings to engineering teams, and ensure that solutions align with both technical requirements and customer expectations. This cross-functional teamwork helps in providing effective, timely resolutions and can also contribute to product improvements. Building strong communication skills and fostering relationships with colleagues in other departments are key to success in this role.

What are popular job titles related to Technical Service Engineer jobs in Michigan?

For Technical Service Engineer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Technical Service Engineer jobs in Michigan look for?

The top searched job categories for Technical Service Engineer jobs in Michigan are:

Infographic showing various Technical Service Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $106,451 per year, or $51.2 per hour.

Field Service Engineer

Havis Inc

Plymouth, MI • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Havis Inc. rating

8.3

Company rating: 8.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

About Havis: Havis is at the forefront of revolutionizing industries by unlocking the full potential of technology to drive productivity and enhance safety through innovative mobility solutions. We take pride in being the trusted partner of choice for technology providers, enabling them to move business forward in a wide range of industries, such as Retail & Hospitality, Public Safety, Energy & Utilities, Warehouse & Distribution, Field Operations, Transportation & Logistics, Healthcare, and Military Defense.

Job Title: Field Service Engineer

Department: Engineering/Technical Services



Job Description/Duties:

  • Provide expert on-site and remote technical support, including system analysis, issue qualification, and resolution guidance.
  • Diagnose problems, identify contributing factors, determine root cause, and recommend corrective actions.
  • Record all customer-reported concerns and escalate to engineering and/or product teams when necessary.
  • Create and maintain user guides, FAQs, service bulletins, and knowledge-base articles.
  • Analyze returns, failure rates, and performance trends to identify improvement opportunities.
  • Assist with customer engagement, project planning, product placement, and application feasibility assessment.
  • Evaluate Havis equipment and components to assess functionality, performance, and compatibility across the entire product life-cycle:
  • Interpret and communicate requirements related to power, connectivity, and performance.
  • Develop and document procedures for system set-up, configuration, software/firmware integration, and driver requirements for, product testing and deployment.
  • Identify and communicate product limitations, design constraints, and non-conformance with industry standards.
  • Define installation, configuration, and application support requirements across mechanical, electrical and software components.


Requirements:

  • Advanced knowledge of electrical/electronic systems, power management, and computing platforms.
  • Demonstrated expertise in troubleshooting and resolving technical issues (both theoretical and hands-on).
  • Strong technical writing skills with the ability to translate complex concepts into clear, actionable documentation.
  • Excellent problem-solving skills with a detail-oriented and results-driven mindset, particularly under time-sensitive conditions.
  • Strong communication skills (verbal and written).
  • Proven ability to manage customer relationships and deliver a positive customer experience.
  • Ability to work independently, prioritize tasks, and make sound decisions.
  • Willing to travel 25%, including occasional international travel.


Work Environment – Office:

  • Primarily office-based with regular use of standard office equipment.
  • May require periodic access to manufacturing or production areas; adherence to safety protocols and use of PPE required.

More about Havis:
Website: www.havis.com

  • Headquartered in Warminster, PA
  • ISO 9001 and 14001 Certified - Quality Management System
  • Fast growing company in a niche, growing marketplace
  • Company offers Health, Dental, Vision and 401(k) Plan with employer match
  • 100% employer paid STD, LTD and Life & ADD benefits
  • Generous paid time off (PTO) and holiday benefits
  • Competitive pay commensurate with education, skills, and experience



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