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Technical Representative Jobs (NOW HIRING)

Nucor

NSBC - Technical Representative

Huger, SC · On-site

$112K/yr

We are seeking a qualified candidate for the position of Technical Representative. Key responsibilities include: * Serve as the primary point of contact between Nucor Steel Berkeley and assigned ...

LKQ Corporation

PBE Technical Rep

Cincinnati, OH · On-site

$80K/yr

Provide technical review of the repair process focused on product-related matters. The objective is to ensure the proper use of the products we sell and to enhance customer output. * Assume other ...

Lkqcorp

PBE Technical Rep

Cincinnati, OH · On-site

$80K/yr

Provide technical review of therepair process focused on product-related matters. The objective is to ensure the proper use of the products we sell and to enhance customer output. * Assume other ...

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Technical Representative information

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How much do technical representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical representative in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.
More about Technical Representative jobs
What cities are hiring for Technical Representative jobs? Cities with the most Technical Representative job openings:
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Technical Representative jobs near you
Infographic showing various Technical Representative job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,746 per year, or $26.3 per hour.

NSBC - Technical Representative

Nucor

Huger, SC • On-site

$112K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Nucor rating

7.6

Company rating: 7.6 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

226th of 536 rated manufacturers

Job description

Job Details

Division: Nucor Steel Berkeley

Location: Huger, SC, United States  

Other Available Locations: N/A

Application Deadline: August 7, 2026

Starting Salary: $112,000/year + annual bonus

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

Basic Job Functions:

We are seeking a qualified candidate for the position of Technical Representative. Key responsibilities include:

  • Serve as the primary point of contact between Nucor Steel Berkeley and assigned customers on all quality and technical matters.
  • Develop a thorough understanding of customers' products, applications, and key product requirements to ensure material consistently meets their needs.
  • Support customers by addressing technical issues, providing product application guidance, and assisting with the development of new products based on current and future requirements.
  • Effectively communicate customer concerns and use data-driven analysis and statistical tools to lead quality and continuous improvement initiatives throughout the mill.
  • Understand customer orders and mill requirements and work closely with Inside Sales to provide metallurgical expertise, training, and technical support.
  • Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
Minimum Qualifications:
  • Degree in Metallurgy or other related technical field of study or equivalent work experience.
  • Five years minimum experience in the steel industry
  • Willingness to travel extensively
Preferred Qualifications:
  • Three years prior experience effectively developing new applications or grades and servicing customer's material needs or issues.
  • Knowledge of flat rolled industry specifications such as: ASTM, JIS, automotive, etc.
  • Experience with circle gridding and formability analysis.
  • Proven leadership experience with multi-functional and interdisciplinary team

Nucor is an Equal Opportunity Employer and a drug-free workplace

What Nucor employees say

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About Nucor

Sourced by ZipRecruiter

Nucor Corporation is an American producer of steel and related products based in Charlotte, North Carolina. It is the largest steel producer in the United States, the largest "mini-mill" steelmaker (i.e. it uses electric arc furnaces to melt scrap steel as opposed to blast furnaces to melt iron), and the biggest recycler of scrap in North America. As of 2021, Nucor was the 15th-largest steel producer in the world.

Industry

Primary metal manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1905

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