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Technical Representative Jobs in Burlington, VT (NOW HIRING)

Generac

Technical Representative

South Burlington, VT · On-site

This position works under the direct supervision of the Supervisor, Technical support. MINIMUM QUALIFICATIONS: * 0-3 months of customer service or mechanical experience and/or training * High School ...

ALTEN Technology USA

Technical Program Manager

Burlington, VT · On-site

$129K - $167K/yr

Serve as the primary on-site technical representative, building trusted relationships with customer stakeholders while ensuring alignment between customer objectives and engineering execution. * Lead ...

ALTEN Technology USA

Technical Program Manager

Burlington, VT · On-site

$129K - $167K/yr

Serve as the primary on-site technical representative, building trusted relationships with customer stakeholders while ensuring alignment between customer objectives and engineering execution. * Lead ...

ALTEN Technology USA

Technical Program Manager

Burlington, VT · On-site

$129K - $167K/yr

Serve as the primary on-site technical representative, building trusted relationships with customer stakeholders while ensuring alignment between customer objectives and engineering execution. * Lead ...

Blodgett

Tech Service Representative

Essex, VT · On-site

$25 - $30/hr

Blodgett is seeking a skilled and customer-focused Tech Service Representative to provide technical ... Serving as a primary technical resource for field service technicians, Authorized Service Agencies ...

G S Blodgett LLC

Tech Service Representative

Essex, VT

$25 - $30/hr

Blodgett is seeking a skilled and customer-focused Tech Service Representative to provide technical ... Serving as a primary technical resource for field service technicians, Authorized Service Agencies ...

Blodgett Ovens

Tech Service Representative

Essex, VT · On-site

$25 - $30/hr

Blodgett is seeking a skilled and customer-focused Tech Service Representative to provide technical ... Serving as a primary technical resource for field service technicians, Authorized Service Agencies ...

Generac

Technical Advocate

South Burlington, VT · On-site

Conform to all call handling standards including but not limited to average call length, customer hold time, idle and wrap-up time. 10% Bring important technical information to a supervisor or leads ...

ABB

VFD Technical Support Specialist

Burlington, VT · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

Atlas Gunworks

Be Seen First

Customer Service Rep

Essex Junction, VT · On-site

$26 - $30/hr

Customer Service Representative Company: Perfect Zero Location: Essex Junction, Vermont About ... Ability to communicate technical information clearly * Organized and detail-driven * Positive ...

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All JobsTechnical Representative JobsTechnical Representative Jobs in Burlington, VT

Technical Representative information

See Burlington, VT salary details

$14

$26

$45

How much do technical representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for technical representative in Burlington, VT is $26.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $31.35 per hour, depending on experience, location, and employer.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

Technical Representative jobs near you
Infographic showing various Technical Representative job openings in Burlington, VT as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $54,956 per year, or $26.4 per hour.

Technical Representative

Generac

South Burlington, VT • On-site

Full-time

Re-posted yesterday

Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

357th of 495 rated machine equipment manufacturers

Job description

We are DR Power, a Generac Company, professional power equipment done right.

Established in 1985, we are a leader in the design and manufacture of professional-grade gas and battery-powered outdoor power equipment. We are dedicated to the enduring quality and uncompromising performance of everything we build. We stand behind every DR product and are here to help every customer regardless of when or where they made their initial purchase.

    ESSENTIAL DUTIES:

    90%

    Answer incoming customer calls. Actively listen and ask questions to understand customer needs, proactively make parts and sales suggestions based on the discovery of customer needs.

    • Adhere to objectives established for call quality.
    • Adhere to the standards set for attendance and schedule adherence.
    • Conform to all call handling standards including but not limited to average call length, customer hold time, idle and wrap-up time.

    10%

    Bring important technical information to a supervisor or leads attention.

    Stay up to date on products, product information, and training opportunities.

    Other Duties as assigned.

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Ability and desire to learn mechanical aspects of equipment
    • Excellent verbal communication skills - ability to communicate clearly, professionally, and in a friendly and welcoming manner.
    • Meticulous data entry skills
    • Customer Service skills
    • Time management skills
    • Sales and upselling skills
    • Ability to safeguard confidential customer information

    Level of Independence: This position works under the direct supervision of the Supervisor, Technical support.

    MINIMUM QUALIFICATIONS:

    • 0-3 months of customer service or mechanical experience and/or training
    • High School Diploma/GED or equivalent
    • Basic computer skills and the ability to learn new software

    PHYSICAL DEMANDS:

    While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus.

    Our Commitment to Fair Pay:

    DR Power, a Generac company, is committed to maintaining fair and equitable compensation practices in alignment with pay transparency. We evaluate compensation using objective criteria, including experience, skills, market data, and internal equity, to support consistency and fairness across our workforce.

    The hourly range for this role based in South Burlington, VT is $17.50

    "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

    What Generac Power Systems employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Generac

    Sourced by ZipRecruiter

    Industry

    Electrical equipment, appliance, and component manufacturing and engine, turbine, and power transmission equipment manufacturing

    Company size

    1 - 10 Employees

    Headquarters location

    Eagle, WI, US

    Social media

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