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Technical Representative Jobs in Dallas, TX (NOW HIRING)

This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...

Join KEYENCE as a Technical Sales Representative Training Classes Begin January or July 2027 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the ...

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Technical Representative information

See Dallas, TX salary details

$14

$26

$44

How much do technical representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for technical representative in Dallas, TX is $26.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.06 per hour, depending on experience, location, and employer.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What cities near Dallas, TX are hiring for Technical Representative jobs?

Cities near Dallas, TX with the most Technical Representative job openings:

Infographic showing various Technical Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $54,387 per year, or $26.1 per hour.

Roofing Technical Representative

CentiMark Corporation

Carrollton, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


CentiMark rating

6.8

Company rating: 6.8 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

58th of 80 rated construction


Job description


CentiMark Corporation, the nation’s leader in the commercial/industrial roofing industry, has an exceptional opportunity for an entry-level Roofing Technical Representative to support Sales Representatives in our Dallas, TX office.
 
This position pays $60k - $65k plus premier benefits.
 
Job Summary:
  • Travel to customers’ locations and inspect commercial roofs
  • Communicate with customers and check roofs for problem areas
  • Measures commercial roofs and estimate the amount of roofing material and labor needed to re-roof
  • Will work closely with the sales force to provide them with accurate information for the creation of proposals for customers
  • Assist in marketing for new accounts

Candidate Requirements: 
  • Computer skills (proficient in MS Word, Excel and Bid Estimating Software)
  • General construction, roofing and/or construction sales experience
  • A valid driver’s license in good standing
  • Able to climb up & down ladders to minimum heights of 25 feet
  • Experience with commercial roofing systems: THERMOPLASTIC, BUR, METAL, EPDM, TILE, SPF FOAM and COATINGS preferred, but will train the right individual
  • College Degree in Construction Management or similar preferred

Premier Benefits:
  • 2 Health Insurance Plans:
    • No Cost “Core Plan” – No Cost Medical & Dental
    • “Buy Up Plan” – Features a lower deductible for Medical
  • Vision Plan
  • Employer Paid Life & AD&D Insurance
  • Traditional 401K with Company Match
  • Roth 401K with Company Match
  • Flexible Spending Account (FSA)
  • Employer Provided Employee Stock Ownership Program (ESOP)
  • Company Vehicle & Fuel Card
  • Paid Holidays and Vacation

CentiMark Corporation has been in business for over 58 years and has 100 offices across the country with over 3,500 employees. We are looking for people who want to contribute to a great team.  Successful candidates must demonstrate initiative, a good work ethic, and attention to detail.  We provide on-the-job training, benefits and room to grow.
CentiMark provides a great work environment with challenging career opportunities.
Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer
For more information, please visit our website -- www.CentiMark.com/jobs
 

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