Technical Report Writer Jobs (NOW HIRING)

Weekly Work Hours

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Hourly Rate

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The Workday Report Writer I is responsible for all work activities associated with the design, build, test, and maintenance of Workday reports and dashboards. The role also analyzes Workday delivered reports, determines whether current reports can be leveraged for functional use and/or determines whether custom report creation is needed. The successful candidate will work collaboratively with cross-functional business owners and functional users in all functional areas. They will work with equal effectiveness with workday analysts, security, and peer report writers to ensure best practices are employed to meet the College's business needs. The candidate will demonstrate the ability to engage both inside and outside the college, in support of the College's contributions to the vibrancy, growth, and economic stability of Dallas County, for todays and future generations

Essential Duties & Responsibilities

• Analyze existing data and help map to future data structure in Workday as it relates to reporting
• Develop report specifications, standards, and frameworks across all functional areas to ensure report optimization, security model alignment, and Workday best practices
• Perform report lifecycle activities, including participating in design sessions to capture requirements, build, test, debug, enhance Workday reports and dashboards
• Excellent communication, customer service, and interpersonal skills
• Act as escalation point for user-reported issues.
• Participates in planning activities, development, and evaluation of technology solutions, working with cross-functional partners to drive innovation.
• Ability to resolve problems, analyze and apply laws, regulations, theories and methodology, research, analyze, apply, and articulate results identifying opportunities.
• Ensure collaboration, knowledge-sharing, and best practices among partners and colleagues to embed a robust technological ecosystem.
• Committed to personal and professional development.
• Ability to work independently and as part of a team
• Demonstrates strong attention to detail and accuracy
• Create an environment that values, enables, and encourages innovative solutions to improve existing products and services and to develop and implement new tools and products.
• Maintain a culture that is collegial and that respects and values diversity.
• Perform other duties as assigned.

Minimum and Preferred - Education, Experience, and/or Certifications

Required Qualifications for Role

• An Associates Degree in technology or business related field.

• Excellent communication skills, both verbal and written.

• High attention to detail

• Passion for exceptional customer service

• Identify, troubleshoot, and resolve issues related to Workday reports in a timely manner with moderate to little oversight.

• Collaborate across the business to understand requirements, configuration, and testing of Workday reports for varying business.

• Demonstrate a passion for continual improvement of business process and technology.

• Excellent analytical and problem-solving skills

• Excellent collaboration skills, applied successfully within team as well as with cross functional teams.

• The ability to develop collaborative relationships with internal and external constituencies and create a diverse environment.

• Comfortable with a faster than average pace and frequently changing environment

• Official transcripts will be required.

• Work hours may extend beyond the regular, Monday-Friday, 8:00 a.m.-5:00 p m. workday, including weekends and holidays to provide immediate support due to system failures on a 24/7 basis.

***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.***

Work Condition Environment / Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodation(s) may be made to individuals with physical challenges to perform the essential duties and responsibilities.