Technical Program Manager Jobs in Worcester, MA (NOW HIRING)

Technical Program Management Office (TPMO) in Cloud Storage & Services Business unit is responsible for leading programs for cloud integrated, fully managed, high-performance scalable Cloud storage solution across Azure, Google Cloud and AWS. If you love finding creative solutions to challenging problems, innovate and want to be part of a growing team building the true Cloud concepts for the biggest tech giants then we have this opportunity for you where you can make an impact and help your career advance together with NetApp Cloud Storage.

This Technical Program Manager will own and manage the end-to-end program management of NetApp's key growth initiatives in the Cloud BU identified by the CEO and executive leadership team.  This position will report directly to the Director, TPMO, Cloud Storage & Services.  Key responsibilities include working cross-functional with all stakeholders to identify and gain alignment around a set of deliverables and program milestones that lead to strategic solutions for Software as a Service in the Cloud Storage & Services BU and NetApp as a company. Stakeholders could be internal to NetApp or external customers, vendors, and partners.

The incumbent will lead the cross-functional team from concept, design, implementation to launch the product/service in the market while working within the guidelines and cadence defined by the program team. The TPM will serve as the technical delivery owner driving cross-program dependencies to resolution, executive communication, risk management and end-to-end delivery.

• Own end-to-end program management and delivery - milestones, critical path, dependency maps, and release integration across engineering and product teams in multiple geographies.
• Drive cross-functional alignment across roles, functions, and geos; navigate ambiguity and keep teams focused on shared goals and measurable outcomes.
• Understand and communicate program resource needs - current and future - and facilitate prioritization and decision forums with Engineering, release management, and product leadership.
• Build trusted relationships with senior business and shared services partners; challenge assumptions, read stakeholder dynamics, and influence decision-making with a credible point of view.
• Partner with senior engineers to decompose initiatives into milestones with clear acceptance criteria, dependency linkages, and release-readiness gates.
• Identify risks and blocking issues early; recommend options, facilitate team decisions, and escalate with cost-of-delay analysis and recommended paths forward.
• Deliver concise, decision-oriented executive briefings on deployment progress, results, and program health to senior leadership and cross-functional stakeholders.
• Represent the program in CSS portfolio reviews, semester planning, and leadership forums.
• Improve program traceability and automate recurring TPM workflows in alignment with CSS TPMO standards.

• 10+ years of experience of successful releases for multiple products or services in technology focused programs. 
• Demonstrated delivery of complex, multi-team platform or infrastructure programs in cloud, storage, distributed systems, or SaaS environments.
• Strong understanding of project and resource interdependencies within a program or portfolio, including shared capacity and prioritization tradeoffs.
• Ability to read and constructively challenge architecture documents, design specifications, release plans, and dependency graphs.
• Strong command of Agile-at-scale and release train mechanics: milestone planning, GA readiness gates, change control, and critical path management.
• Proven ability to influence senior engineering and product leaders without direct authority in a highly matrixed organization.
• Results-oriented self-starter with strong communication, problem-solving, and organizational skills; proactively mitigates risk, resolves issues, and escalates when appropriate.
• Proficiency with Jira, Confluence, and Microsoft Office.
• Storage industry experience, PMP certification, and Agile experience preferred.

• A Bachelor's or Master's degree in Computer Science or Engineering.