Technical Program Assistant Jobs in Rochester, NY

Summary:

Under the supervision of the Program Coordinator, the Business Specialist will be responsible for assisting in the implementation and administration of the Ibero Business Center (IBC) program objectives and goals in the City of Niagara and Buffalo and surrounding areas. The Specialist is responsible for empowering clients with the knowledge they require to start and maintain profitable businesses so that they will gain economic security and independence for themselves and their families.

Essential Functions:

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Report directly to the Program Coordinator.
• Assist in preparation of program content, delivery methods and budgetary requirements within each specific program.
• Assist Spanish and English-speaking entrepreneurs and small business clients with business plan preparation, technical assistance, consulting, loan processes and other business support services.
• Facilitate and assist IBC team with agendas, schedules, and expectations for periodic training classes and additional workshops, including course dates, pitch competition dates, curriculum topics and other pertinent information.
• Assist with client contact and database entries to report goals and outcomes.
• Travel to and forth between the Buffalo area and the Niagara office, hosting cohorts in the City of Buffalo, City of Niagara, and other WNY region.
• Assist with outreach to entrepreneurs by helping IBC team develop strategic marketing campaigns to ensure targeted demographics are reached.
• Assist IBC Team with planning the Pitch Competition – participants who complete the program are invited to “pitch” their business idea and compete for startup funding in the course’s culminating Pitch Competition.
• Ability to work outside of normal working schedule.

Authority:

The employee exercises considerable initiative in setting priorities within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. Evidence of self-motivation and ability to work independently is a must.

Authority:

The employee exercises considerable initiative in setting priorities within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. Evidence of self-motivation and ability to work independently is a must.

Position Qualifications:

Competency Statement(s)

• Analytical Skills - Ability to use thinking and reasoning to solve a problem
• Accuracy - Ability to perform work accurately and thoroughly
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures
• Detail Oriented - Ability to pay attention to the minute details of a task
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
• Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards
• Independent learning strategies – Ability to prioritize tasks, manage time and meet deadlines. Evidence of self-motivation
• Leadership- Ability to Motivate, influence, and support others to accomplish team and organizational goals
• Training & Presentation Skills
• Reliability - The trait of being dependable and trustworthy
• Communication, Oral - Ability to communicate effectively with others using the spoken word
• Communication, Written - Ability to communicate in writing clearly and concisely

Skills and Abilities:

• Classroom management experience or people development
• Entrepreneurship background, preferred
• Bilingual, Spanish and English Capable
• Intermediate or advanced computer knowledge with Microsoft Office
• A combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO

Physical Demands:

The position does require occasional standing, squatting, lifting of up to approximately 30 lbs. and frequent sitting.

---

By signing below, I hereby acknowledge receipt of my job description. I am aware that continued employment with Ibero-American Action League, Inc. is contingent on my adherence to the policies outlined in the employee handbook and my ability to function within the parameters of the job description. Furthermore, I acknowledge that any questions regarding this job description will be brought to the attention of my immediate supervisor.