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Technical Product Support Jobs in Virginia (NOW HIRING)

Stellantis

Technical Product Process Supervisor

Annandale, VA · On-site

$166K - $192K/yr

The Technical Product Process Supervisor will be responsible for managing designated manufacturing ... Support for Your Growth and Giving Back We believe in investing in your future and your passions:

New

Stellantis

Technical Product Process Supervisor

Lynchburg, VA · On-site

$162K - $187K/yr

The Technical Product Process Supervisor will be responsible for managing designated manufacturing ... Support for Your Growth and Giving Back We believe in investing in your future and your passions:

New

Stellantis

Technical Product Process Supervisor

Richmond, VA · On-site

$165K - $191K/yr

The Technical Product Process Supervisor will be responsible for managing designated manufacturing ... Support for Your Growth and Giving Back We believe in investing in your future and your passions:

New

VENESCO LLC

Senior Technical Product Manager

Falls Church, VA · On-site

$134K - $178K/yr

Support regulatory submissions including IND, NDA, BLA, and IDE * Mentor junior staff and support ... technical product management experience * Experience supporting FDA-regulated products and ...

Venesco LLC

Senior Technical Product Manager

Falls Church, VA · On-site

$134K - $178K/yr

... • Support regulatory submissions including IND, NDA, BLA, and IDE • Mentor junior staff and ... technical product management experience • Experience supporting FDA-regulated products and ...

Trans Union LLC

Senior Technical Product Manager

Reston, VA · On-site

$131K - $173K/yr

Establish success metrics and key performance indicators to measure product performance and support data-driven decision making. * Manage, mentor, and develop Technical Product Managers while ...

Transunion

Senior Technical Product Manager

Reston, VA

$131K - $173K/yr

Establish success metrics and key performance indicators to measure product performance and support data-driven decision making. * Manage, mentor, and develop Technical Product Managers while ...

TransUnion

Senior Technical Product Manager

Reston, VA · On-site

$131K - $173K/yr

Establish success metrics and key performance indicators to measure product performance and support data-driven decision making. * Manage, mentor, and develop Technical Product Managers while ...

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Technical Product Support information

See Virginia salary details

$5

$20

$33

How much do technical product support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical product support in Virginia is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $27.16 per hour, depending on experience, location, and employer.

What is technical product support?

Technical Product Support refers to professionals who assist customers and clients in resolving technical issues related to a company's products or services. They provide troubleshooting guidance, answer questions about product functionality, and help ensure users have a positive experience. These specialists may offer support via phone, email, chat, or remote desktop tools. Their work is crucial for maintaining customer satisfaction and product reliability. Often, they also relay user feedback to product development teams for potential improvements.

How does a technical product support professional typically collaborate with engineering and product teams to resolve customer issues?

Technical Product Support professionals often act as a bridge between customers and internal teams. When faced with complex issues, they document the problem in detail and communicate it to engineering or product management, sometimes participating in troubleshooting calls or meetings. Effective collaboration involves providing clear feedback, advocating for the customer's needs, and following up to ensure timely resolution. This cross-functional teamwork is essential for delivering solutions, enhancing the product, and improving the overall customer experience.

What are the key skills and qualifications needed to thrive as a technical product support specialist, and why are they important?

To thrive as a Technical Product Support specialist, you need a solid understanding of the specific product, troubleshooting skills, and often a background in IT or computer science. Familiarity with ticketing systems, remote support tools, CRM platforms, and sometimes certifications like CompTIA A+ or ITIL are typically required. Excellent communication, patience, and problem-solving abilities help you effectively resolve issues and build customer trust. These skills ensure timely and accurate technical assistance, leading to higher customer satisfaction and product reliability.

What is the difference between Technical Product Support vs Technical Support Specialist?

AspectTechnical Product SupportTechnical Support Specialist
Required CredentialsTypically certifications in product-specific technologies, technical degreesOften similar certifications, technical degrees, or relevant experience
Work EnvironmentCustomer-facing, often involves troubleshooting specific products or softwareCustomer or internal support, troubleshooting hardware/software issues
Employer & Industry UsageCommon in tech, manufacturing, and software companiesWidespread across IT, telecom, and tech industries

Technical Product Support and Technical Support Specialist roles share many similarities, including required certifications and work environments. However, Technical Product Support often focuses more on specific products or software, providing specialized assistance, while Technical Support Specialists may handle a broader range of technical issues across various products or systems.

What are popular job titles related to Technical Product Support jobs in Virginia?

For Technical Product Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Technical Product Support jobs in Virginia look for?

The top searched job categories for Technical Product Support jobs in Virginia are:

Technical Product Support jobs near you
Infographic showing various Technical Product Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,873 per year, or $20.1 per hour.

Technical Product Process Supervisor

Stellantis

Virginia Beach, VA • On-site

$147K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

13th of 45 rated automakers

Job description

The Technical Product Process Supervisor will be responsible for managing designated manufacturing processes in a fast paced, high volume, unionized, manufacturing environment. The Technical Product Process Supervisor will be responsible for ensuring conformance of processes and coordinating engineering, tooling and quality changes in their assigned area/department. The selected candidate will coordinate all safety, quality, delivery, cost and morale initiatives. Provide coaching and mentoring to team members (both bargaining unit and supervisory) regarding World Class Manufacturing techniques for problem solving and corrective action implementation. The Technical Product Process Supervisor will interface with Corporate Engineering, Program Management, Product Engineering and Supplier Quality to assure compliance to build requirements as well as to drive product changes necessary to improve quality.

Responsibilities will include but are not limited to the following:

  • Responsible for the direct supervision of bargaining unit employees
  • Manage Process Sheets through Advanced Manufacturing Planning System (AMPS), propose modifications and guarantee process standardization across all shifts.
  • Analyze quality data, prioritize issues based on quality data and provide recommendations for improvement to the team.
  • Manage and lead part/process changes that affect the floor
  • Audit and manage process parameters and identify optimal strategy based on CP-CPK results
  • Root cause vehicle dimensional parameter issues to improve quality metrics
  • Ensure non-conforming parts are identified and processed
  • Collaborate with Team Leaders, Engineers and other roles in continuous improvement activities
  • Actively participate and lead kaizen project activities centered on Safety, Cost, Quality and throughput improvements and waste reduction opportunities identified through cost deployment

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.

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