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Technical Operations Coordinator Jobs in Raleigh, NC

NCSU

Senior Operator

Raleigh, NC · On-site

... coordinating incident response, and delivering responsive technical support. Your work helps ensure the continuity of essential technology services by supporting desktop operations, critical ...

Hired by Matrix

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Account Manager Technical Education

Cary, NC · On-site

$49.56/hr

Demonstrates exceptional project coordination, stakeholder management, and communication skills ... Operational Execution Project * * Serve as the primary point of contact for the project within the ...

Home Depot

Warehouse Operations

Knightdale, NC · On-site

... protection processes, coordinating transportation logistics, managing inventory accuracy ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

Home Depot

Warehouse Operations

Knightdale, NC · On-site

... protection processes, coordinating transportation logistics, managing inventory accuracy ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

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All JobsTechnical Operations JobsTechnical Operations Coordinator JobsTechnical Operations Coordinator Jobs in Raleigh, NC

Technical Operations Coordinator information

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$13

$24

$36

How much do technical operations coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for technical operations coordinator in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $27.12 per hour, depending on experience, location, and employer.

What are the main responsibilities of a technical operations coordinator?

A Technical Operations Coordinator oversees and manages the daily technical and operational activities within an organization. Their duties often include coordinating communication between technical teams, troubleshooting issues, monitoring workflows, and ensuring that projects and processes run smoothly. They also help implement new technologies, maintain documentation, and support process improvements. This role requires strong organizational, problem-solving, and communication skills to ensure technical operations are efficient and effective.

How does a technical operations coordinator typically interact with cross-functional teams on a daily basis?

As a Technical Operations Coordinator, you will frequently collaborate with various departments such as IT, engineering, and customer support to ensure seamless operations. Your day-to-day responsibilities often involve coordinating project timelines, troubleshooting technical issues, and facilitating communication between technical and non-technical stakeholders. This role requires strong organizational skills and the ability to translate technical requirements into actionable tasks for different teams. Effective collaboration and clear communication are essential for resolving issues quickly and maintaining operational efficiency.

What is the difference between Technical Operations Coordinator vs Network Operations Technician?

AspectTechnical Operations CoordinatorNetwork Operations Technician
CredentialsTypically requires a degree in IT, computer science, or related field; certifications like CompTIA Network+ or Cisco CCNA are commonOften requires similar certifications such as CompTIA Network+ or Cisco CCNA; some roles may accept relevant technical training
Work EnvironmentOffice-based with some on-site technical support; coordination across teams and departmentsPrimarily on-site or in data centers; focuses on network maintenance and troubleshooting
Employer & Industry UsageUsed in IT, telecommunications, and tech companies for coordinating technical operationsCommon in telecom, internet service providers, and large enterprise networks for network support

The Technical Operations Coordinator and Network Operations Technician roles share similar technical credentials and work environments, often within the same industries. The Coordinator focuses on overseeing overall technical processes and coordinating teams, while the Technician specializes in maintaining and troubleshooting network infrastructure.

What are the key skills and qualifications needed to thrive as a technical operations coordinator, and why are they important?

To thrive as a Technical Operations Coordinator, you need strong organizational skills, technical troubleshooting abilities, and often a bachelor's degree in a relevant field such as information technology or operations management. Familiarity with workflow management tools, ticketing systems, and common IT platforms is typically required, and certifications like ITIL or PMP can be advantageous. Excellent communication, multitasking, and problem-solving skills help you collaborate across teams and respond effectively to operational challenges. These skills and qualifications ensure seamless technical processes, minimize downtime, and support efficient business operations.

How much do technical operations coordinators make in the US?

Technical Operations Coordinators in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and industry. Salaries can vary based on the complexity of technical systems managed and required certifications or skills.
What are the most commonly searched types of Technical Operations jobs in Raleigh, NC? The most popular types of Technical Operations jobs in Raleigh, NC are:
What job categories do people searching Technical Operations Coordinator jobs in Raleigh, NC look for? The top searched job categories for Technical Operations Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technical Operations Coordinator jobs? Cities near Raleigh, NC with the most Technical Operations Coordinator job openings:
Technical Operations Coordinator jobs near you
Infographic showing various Technical Operations Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,073 per year, or $24.1 per hour.

Senior Operator

NCSU

Raleigh, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

456th of 615 rated colleges and universities

Job description

Job Posting Information
Posting Number PG195143SP Internal Recruitment No Working Title Senior Operator Anticipated Hiring Range $50,000 - $52,000 Work Schedule Rotating schedule, 24/7 Job Location Raleigh, NC Department Office of Information Technology-Network Operations Center About the Department
Communication Technologies (ComTech) is a division of OIT - The Office of Information Technology. ComTech is dedicated to providing communication services to the entire NC State University community. Our department offers a range of services including telephony, wired, wireless, and secure networks. We are proud to serve a growing academic population of over 36,000 students and more than 8,000 faculty and staff.
This premiere enterprise network includes over 102,000 network ports and more than 9,000 wireless access points, 16,000 phone lines and more than 1,000 life safety lines. As the network and telephony service provider for NC State University, ComTech is responsible for designing, maintaining, and supporting the data and voice infrastructures, critical facilities and associated components.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
Join the team responsible for supporting the reliable operation of NC State University's technology services. As a Senior Operator, you will provide comprehensive operational support for campus IT services on a 247365 basis by monitoring critical systems, coordinating incident response, and delivering responsive technical support. Your work helps ensure the continuity of essential technology services by supporting desktop operations, critical infrastructure, and campus-wide incident management.
Key Responsibilities

Operations Monitoring & Incident Response

  • Monitor batch processing systems, network infrastructure, and critical campus facilities to proactively identify, document, and respond to operational issues.
  • Coordinate after-hours incident response by dispatching support to critical facilities and campus locations, communicating with customers, and escalating complex issues in accordance with established procedures.
Service Management & Customer Support

  • Document and manage incidents and service requests within ServiceNow, utilizing established templates and knowledge resources to ensure accurate tracking and timely resolution.
  • Promote a high level of customer service by striving for first-contact resolution whenever possible while providing clear communication throughout the incident lifecycle.
Infrastructure & Operational Support

  • Support NOC operational activities, including cable patching, equipment deployment and retrieval, and assist in maintaining accurate network inventory.
  • Follow standard operating procedures and assist with critical incident response efforts to support the reliable operation of campus technology services.

If you are someone who enjoys working in a fast-paced technical operations environment, solving problems, supporting mission-critical technology services, and providing outstanding customer service, we encourage you to apply. This is an opportunity to play an important role in helping keep NC State's technology services available for the university community.
Other Responsibilities
  • Other duties as assigned.
Qualifications
Minimum Experience/Education

High school or General Educational Development (GED) diploma and six months of experience in the field or work related to the position; or an equivalent combination of education and experience.

Equivalent coursework in computer operations or information technology from a technical school or community college may be substituted for the required experience.

Preferred Qualifications
  • Experience in enterprise computer operations or a similar technical operations environment.
  • Experience with job stream schedulers, batch processing systems, or other enterprise operations software.
  • Experience using an IT service management or incident tracking system, such as ServiceNow.
  • Experience supporting critical incident response in a 247 operational environment while collaborating with cross-functional technical teams.
Required License or Certification
  • This position requires a valid drivers license. The license must be maintained as a condition of employment.
Valid NC Driver's License required Yes Commercial Driver's License Required? No
Recruitment Dates and Special Instructions
Job Open Date 07/29/2026 Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 08/04/2026 Notice to Applicants
Please note that the work history on your resume must also be included in your application.
Special Instructions
Please include a resume and contact information for at least 3 professional references.
Position Details
Position Number 00040153 Position Type SHRA Position Classification Band Title IT Operations Technician Position Classification Band Level Journey Position Classification Salary Range $ 39,000 - $ 97,109 Salary Grade Equivalency DT03 Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Mandatory - Adverse Weather Mandatory Designation - Emergency Events Mandatory - Hazardous Material Incidents Time Limited Position No Time-Limited Appointment Length (if applicable) Department Id 516201 - DC Operations & Infrastructure EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

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North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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