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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Virginia? The most popular types of Technical Operations jobs in Virginia are:
What are popular job titles related to Technical Operations Assistant jobs in Virginia? For Technical Operations Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Virginia look for? The top searched job categories for Technical Operations Assistant jobs in Virginia are:
What cities in Virginia are hiring for Technical Operations Assistant jobs? Cities in Virginia with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you
Infographic showing various Technical Operations Assistant job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Special Technical Operations (STO) Analyst - Intermediate

Peraton

Fort Belvoir, VA • On-site

$135K - $216K/yr

Full-time

Re-posted 9 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

50th of 223 rated it services

Job description

Responsibilities
Join a mission-focused team supporting critical national security and space operations missions. As a Mid-Level Special Technical Operations (STO) Analyst, you will support the planning, coordination, and execution of compartmented operations while assisting with the integration of emerging capabilities across the customer enterprise.
In this role, you will contribute to operational reporting, mission planning, and cross-organizational coordination efforts that support space and multi-domain operations. You will work closely with operational teams, mission partners, and acquisition organizations to ensure mission requirements are understood and effectively communicated.
The ideal candidate possesses experience supporting space operations, Intelligence Community missions, or Special Technical Operations activities and demonstrates strong analytical, communication, and coordination skills.
Key Responsibilities
  • Support STO operational planning, coordination, and reporting activities.
  • Assist with the management and tracking of Alternate Compensatory Control Measures (ACCM).
  • Prepare operational briefings, reports, and decision-support products.
  • Coordinate with mission partners to support planning activities across operations centers.
  • Provide feedback on operational procedures, capabilities, and system performance.
  • Support system integration, automation initiatives, exercises, and operational assessments.
  • Identify and document operational risks, intelligence gaps, and mission impacts.
  • Collaborate with stakeholders across the customer enterprise to support mission objectives.
  • Work full-time onsite at a government facility at Fort Belvoir, VA

Position is contingent upon award
Qualifications
Required Qualifications
  • Minimum of 12 years w/o a degree or 10 years with AS/AA or 8 years with BS/BA or 6 years with MS/MA or 3 years with PhD
  • Experience supporting operational planning, mission coordination, or intelligence activities.
  • Experience working within the Intelligence Community, Department of Defense, or national security environment.
  • Active TS/SCI clearance with adjudicated Polygraph.
Preferred Qualifications
  • Experience supporting space operations or multi-domain missions.
  • Familiarity with ACCM programs and handling classified information.
  • Experience developing operational procedures, checklists, or reports.
  • Knowledge of space domain awareness, space threats, or space surveillance operations.
  • Strong written and verbal communication skills.

Worklocation:
  • Fort Belvoir

Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$135,000 - $216,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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