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Remote Operations Analyst Jobs in Virginia (NOW HIRING)

Aquent

Senior Technology Operations Analyst

Richmond, VA · On-site +1

$54.72 - $60.80/hr

Jun 22, 2026 The Senior TOC Analyst serves as the highest-level technical escalation point within the Technology Operations Center. The role focuses on advanced troubleshooting, serves as primary ...

Sodexo

Sales Business Analyst.

Virginia Beach, VA · Remote

We deliver procurement solutions that drive operational effectiveness and innovative products and services. We are currently searching for a Sales Business Analyst . This is a remote opportunity with ...

Sodexo

Sales Business Analyst.

Virginia Beach, VA · Remote

We deliver procurement solutions that drive operational effectiveness and innovative products and services. We are currently searching for a Sales Business Analyst . This is a remote opportunity with ...

Addison Group

Financial Analyst

Sterling, VA · On-site +1

Warrenton, VA / Winchester, VA / Sterling, VA (Onsite with potential for 1 remote day after ... This position will support financial planning, operational analysis, and project-based financial ...

ICF International, Inc.

Content Developer (Remote)

Reston, VA · On-site +1

$128K - $133K/yr

Our teams combine expertise in communications, technology, analytics, and program management to ... This position primarily supports remote operations and collaboration activities in support of a ...

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What are the key skills and qualifications needed to thrive in the Remote Operations Analyst position, and why are they important?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What are the typical daily responsibilities of a Remote Operations Analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.

What is a Remote Operations Analyst job?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the most commonly searched types of Operations Analyst jobs in Virginia? The most popular types of Operations Analyst jobs in Virginia are:
What are popular job titles related to Remote Operations Analyst jobs in Virginia? For Remote Operations Analyst jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Operations Analyst jobs in Virginia look for? The top searched job categories for Remote Operations Analyst jobs in Virginia are:
What cities in Virginia are hiring for Remote Operations Analyst jobs? Cities in Virginia with the most Remote Operations Analyst job openings:
Remote Operations Analyst jobs near you
Senior Technology Operations Analyst

Senior Technology Operations Analyst

Aquent

Richmond, VA • On-site, Remote

$54.72 - $60.80/hr

Temporary

Posted 20 days ago

Job description

Placement Type:
Temporary
Salary:
$54.72-60.80 Hourly
Start Date:
Jun 22, 2026
The Senior TOC Analyst serves as the highest-level technical escalation point within the Technology Operations Center. The role focuses on advanced troubleshooting, serves as primary incident manager during declared events, and optimizes monitoring capabilities, with specific emphasis on SolarWinds for proactive detection and resolution.
Assignment Accountabilities
  • Serve as the Tier 3 escalation resource for complex issues detected through monitoring platforms such as SolarWinds, ThousandEyes, etc.
  • Lead technical triage during major incidents using monitoring tool metrics, NetPath, Splunk logs, system telemetry, and performance analytics.
  • Tune monitoring alert thresholds, dashboards, service maps, and suppression logic.
  • Identify gaps in monitoring and collaborate with engineering teams to on-board new systems into the monitoring platforms.
  • Develop and maintain platform-specific runbooks, diagnostic guides, and topology documentation.
  • Coordination with Infrastructure, Cloud, Network, and App teams.
  • Coordination with Business Units for new application alerting implementation/discovery.
  • Provide guidance and mentorship to Tier 1 and Tier 2 analysts.
  • Support DR exercises and validate monitoring readiness using SolarWinds insights.

Education & Experience
  • 5-7+ years of IT operations or TOC/NOC experience.
  • Strong hands-on SolarWinds experience (NPM, NTA, SAM, or related modules).
  • Deep technical knowledge across servers, networks, cloud, virtualization.
  • Excellent communication, troubleshooting, and incident leadership skills.

Preferred:
  • Banking experience.
  • Certifications: ITIL v4, CCNA, Network+, SolarWinds SCP.
  • Scripting/automation experience.
  • Familiarity with SIEM and security event correlation.

Knowledge & Skills
  • Expert troubleshooting ability, calm under pressure, strong documentation skills, collaborative communication.
  • Ability to communicate and interact successfully with a diverse community and to develop and maintain positive professional relationships with the team and our customers.
  • Broad technical foundation, including an in-depth knowledge of monitoring tools such as SolarWInds and ThousandEyes, bank applications.
  • Strong documentation skills and attention to detail.
  • Creative thinking and problem solving.
  • Ability to handle multiple tasks and meet deadlines.
  • Occasional travel may be required.
  • Rotating after-hours on-call support required.

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