ZipRecruiter

Log In

1

Technical It Support Jobs (NOW HIRING)

Lympha Press

IT Support Specialist

Chadds Ford, PA

KEY RESPONSIBILITIES Provide first-line technical assistance for employee IT issues, including ... IT team members to improve support processes and technology service delivery Escalate complex ...

Insight Recruitment

IT Support Manager

Omaha, NE

Are you a people-first IT leader who enjoys building high-performing support teams, improving ... While a solid technical foundation is important, success in this role comes from developing people ...

ORS Nasco

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Serve as the first point of contact for all IT support requests via phone, email, ticketing system ... Strong verbal and written communication skills; able to convey technical information to non ...

Stafford County, VA

IT Support Technician

Stafford, VA · On-site

$28.93 - $50.63/hr

See Position Description The Information Technology Support Technician performs intermediate to advanced technical duties related to computer hardware and software customer support. Responsibilities ...

The LaSalle Group

IT Support Technician I

Brentwood, TN · On-site

$50K - $60K/yr

IT Support Technician I Compensation: $28-$32/hour Benefits: Full-Time (Non-Exempt) - Medical ... Provide responsive technical support to employees across all levels of the organization * Create ...

Trifecta Services Company

IT Support

Charlotte, NC · On-site

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

Dentsply Sirona, Inc

IT Support Specialist

Johnson City, TN · On-site

$60K - $65K/yr

The Information Technology Support Specialist performs analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations; diagnoses ...

Matrix Global

IT Support Specialist

Jersey City, NJ · On-site +1

Description IT Support Specialist (Onsite/Hybrid) Position Overview We are seeking an experienced ... Deliver responsive technical support to employees and executives. * Support onboarding and ...

American Cruise Lines

IT Support Tech

Farmington, UT

$20.50 - $28/hr

The IT Support Tech will provide daily technical support to shipboard and corporate staff by troubleshooting hardware, software, and network issues. This role includes setting up and maintaining ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistan ... technical assistance for continuous improvement of IT solutions (including but not limited to ...

Applied Technical Services, LLC

IT Support Tech I

Tempe, AZ · On-site

$21 - $28.75/hr

Applied Technical Services, LLC is seeking an IT Support Tech I to support their IT department. This role involves coordinating hardware and software requests, maintaining asset inventories, and ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through ... Technical Troubleshooting & Resolution: * Provide high-quality technical support for enterprise ...

previous page

Showing results 41-60

All JobsTechnical It Support Jobs

Technical It Support information

See salary details

$14

$26

$44

How much do technical it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for technical it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Systems Engineer typically have the highest salaries in the technical IT support field, especially with advanced certifications like Cisco CCNP or Microsoft MCSE. These positions often require extensive experience, specialized skills, and knowledge of complex networks and infrastructure, leading to higher compensation.
More about Technical It Support jobs
What cities are hiring for Technical It Support jobs? Cities with the most Technical It Support job openings:
What states have the most Technical It Support jobs? States with the most job openings for Technical It Support jobs include:
What job categories do people searching Technical It Support jobs look for? The top searched job categories for Technical It Support jobs are:
Technical It Support jobs near you
Infographic showing various Technical It Support job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

IT Support Lead

Summit Technologies, Inc.

Fayetteville, NC • On-site

Full-time

Posted 19 days ago

Job description

IT SUPPORT LEAD
Location: Fayetteville, North Carolina
Worksite: Special Operations Mission Training Center, Fort Bragg
Employment Type: Full-time
Security Clearance: Active Secret clearance required
Position Summary
The IT Support Lead manages the SOMTC IT Operations Branch and directs technical teams responsible for supporting military information systems. This position oversees cybersecurity, system administration, network administration, desktop support, information-system compliance, and technical support for SOMTC training operations.
The IT Support Lead is responsible for maintaining the organization's cybersecurity program, managing cybersecurity risks and technical initiatives, and overseeing complex datacenter environments.
Key Responsibilities
  • Manage the SOMTC IT Operations Branch and associated technical-support functions.
  • Supervise technical teams responsible for military information systems.
  • Develop and maintain the organization's cybersecurity program.
  • Conduct cybersecurity risk assessments and develop risk-mitigation strategies.
  • Oversee the implementation and maintenance of security controls.
  • Monitor security systems and coordinate responses to cybersecurity incidents.
  • Ensure compliance with applicable cybersecurity laws, regulations, standards, policies, and DoD guidance.
  • Provide cybersecurity guidance, awareness, and training to personnel.
  • Manage cybersecurity projects and technical initiatives.
  • Coordinate with Government personnel and other stakeholders to protect information systems and data.
  • Delegate tasks, monitor team performance, and support personnel development.
  • Oversee the planning, implementation, operation, and maintenance of complex datacenter environments.
  • Oversee server virtualization, network infrastructure, and storage systems.
  • Support security assessment and authorization, vulnerability management, penetration-testing methodologies, disaster recovery, and business-continuity planning.

Required Education
  • Bachelor's degree in an Information Technology-related field; or
  • Associate degree in an Information Technology-related field and at least 10 years of IT Lead experience.

Required Experience
  • Minimum of four years of experience in a formal supervisory role managing technical teams responsible for military information systems.
  • Demonstrated program-management experience, including task delegation, performance tracking, and personnel development.
  • Demonstrated experience overseeing the planning, implementation, and maintenance of complex datacenter environments.
  • Experience with server virtualization, network infrastructure, and storage systems.

Required Knowledge and Skills
  • Cybersecurity principles, methodologies, and best practices.
  • Risk-management frameworks, including the NIST Risk Management Framework.
  • Cybersecurity laws, regulations, and standards.
  • DoD cybersecurity policies and guidance.
  • Network-security architecture and technologies.
  • Security incident-response and handling procedures.
  • Vulnerability-management and penetration-testing methodologies.
  • Security assessment and authorization processes.
  • Disaster-recovery and business-continuity planning.
  • Cybersecurity awareness and training.
  • Technical project and personnel management.
  • Strong communication, coordination, and leadership skills.

Certification Requirements
  • Current certification meeting the requirements for the DCWF Information Systems Security Manager, Work Role 722, at the Intermediate or Advanced proficiency level.
  • Acceptable certifications include CISSP, CISM, or an equivalent qualifying certification.
  • Must complete at least 20 hours of Continuous Professional Development annually, or the amount required to maintain the applicable certification, whichever is greater.

Work Environment and Conditions
  • Work is primarily performed on-site in Government-controlled facilities.
  • Must comply with applicable DoD, Army, USSOCOM, USASOC, installation, cybersecurity, personnel-security, CAC, and information-system access requirements.
  • Mission requirements may require work beyond normal operating hours, occasional weekend support, surge support, or support for simultaneous events.
  • Telework requires prior Government approval.
  • Classified work is not normally authorized from an alternate worksite.
  • Occasional travel may be required to support mission activities.

Note: This position is contingent on contract award.
Summit Technologies, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit Technologies, Inc. is an at-will organization.

Apply