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Technical It Support Jobs (NOW HIRING)

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...

GSP Marketing Technologies

IT Technical Support

Provo, UT

$20.50 - $28/hr

Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...

H2M

IT Support Technician

Melville, NY · On-site

$24 - $34/hr

Provides technical applications and related IT support for company-wide software applications, which include testing, troubleshooting and/or analysis. * Install, configure, and maintain software ...

Dentsply Sirona

IT Support Specialist

Johnson City, TN · On-site

The IT Support Specialist will provide technical support and customer service for hardware and software, troubleshoot issues, and train end-users on new devices and technologies. Responsibilities ...

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

Exempt Role Summary The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC · On-site

$150K - $157K/yr

IT Support Lead Location: Fort Bragg, NC Clearance Required: Active Secret Clearance Employment ... This position serves as the senior technical lead responsible for managing datacenter, network ...

Centrav Inc.

IT Support Specialist

Burnsville, MN

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing ... Document and provide support to requests for technical support on company hardware, software and ...

Matrix Medical Management

IT Technical Support

Spring, TX · On-site

$19.25 - $26.25/hr

Matrix Medical Management is seeking a dedicated and knowledgeable IT Technical Support professional to join their team in Spring, TX. The ideal candidate will provide technical assistance and ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

The IT Support Technician serves as the first point of contact for employees needing technical assistance at Sungrow USA's Houston office. This role provides Tier 1 and Tier 2 support, resolving ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of ...

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Technical It Support information

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$14

$26

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How much do technical it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for technical it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Systems Engineer typically have the highest salaries in the technical IT support field, especially with advanced certifications like Cisco CCNP or Microsoft MCSE. These positions often require extensive experience, specialized skills, and knowledge of complex networks and infrastructure, leading to higher compensation.
More about Technical It Support jobs
What cities are hiring for Technical It Support jobs? Cities with the most Technical It Support job openings:
What states have the most Technical It Support jobs? States with the most job openings for Technical It Support jobs include:
What job categories do people searching Technical It Support jobs look for? The top searched job categories for Technical It Support jobs are:
Technical It Support jobs near you
Infographic showing various Technical It Support job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

IT Support Technician

Advanced Business Solutions

Louisville, KY • On-site

$20.75 - $28.25/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary:
Advanced Business Solutions is a rapidly growing IT service company that emphasizes customer experience and employee growth. The IT Support Technician will provide technical support, troubleshoot client issues, and ensure high-quality service delivery to a diverse client base.
Responsibilities:
• Act as escalation point for tier 1 tickets.
• Provide a full range of network, server, and workstation support for a diverse client base.
• Remotely troubleshooting client issues or being onsite at a client office, providing superior IT customer service.
• Professionally respond to telephone calls, emails, and web-based service requests.
• Provide friendly, courteous and quality support for clients.
• Follow a service ticket through to its completion.
• Meet or exceed key service metrics.
Qualifications:
Required:
• Ability to communicate technical information, both verbal and written, to a wide range of end-users
• Strong knowledge of desktop operating systems and productivity software (MS Office, Visio, PowerPoint, Adobe)
• In-depth knowledge of Windows Server Operating Systems, Group Policies, Active Directory, Office 365, and Exchange
• Advanced understanding of IP networking
• Thorough knowledge of Switches, Routers, and Firewalls
• Ability to work in a team environment and communicate effectively
• Self-starter with a proven record of setting and accomplishing goals
Preferred:
• 3 to 5 years of on the job experience providing technical support in an Information Technology capacity
• Above average verbal communication and interpersonal skills
• Associates or bachelor’s degree or equivalent experience
• Relevant Industry certifications
• Experience working as part of a team
Company:
Advanced Business Solutions provides IT services to both the public &and private sectors in the Midwest. Founded in 1995, the company is headquartered in Louisville, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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