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Technical Implementation Manager Jobs in Rochester, NY

Gorbel, Inc.

Service Technical Trainer

Victor, NY · On-site

$31.25 - $41.50/hr

Manage training budget (travel and accommodations) per job order, ensure set targets are achieved ... Implement continuous improvement initiatives for training programs and delivery methods. * Work ...

Gorbel

Technical Trainer

Victor, NY · On-site

$31.25 - $41.50/hr

... implementation at customer sites. This role works closely with Sales, Project Management, and customers to coordinate training activities, support installation and commissioning, address technical ...

Pwc

Oracle EPM - Senior Associate

Rochester, NY

Demonstrates thorough abilities and/or a proven record of success as a team leader, leading technical implementation of EPM (Enterprise Performance Management) tools: Oracle Cloud EPM; EPBCS ...

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All JobsTechnical Implementation JobsTechnical Implementation Manager JobsTechnical Implementation Manager Jobs in Rochester, NY

Technical Implementation Manager information

See Rochester, NY salary details

$38.5K

$102.2K

$165.8K

How much do technical implementation manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for technical implementation manager in Rochester, NY is $102,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What is a Technical Implementation Manager job?

A Technical Implementation Manager oversees the deployment and integration of technology solutions for clients or internal teams. They collaborate with stakeholders to understand requirements, manage project timelines, and ensure successful implementation. This role involves coordinating technical teams, troubleshooting issues, and optimizing system performance. Strong communication, project management, and problem-solving skills are essential.

What is the career path for an implementation manager?

A career path for a Technical Implementation Manager typically involves progressing from roles such as project coordinator or business analyst to senior implementation or program manager positions. Advancement may include moving into leadership roles like director of implementation or operations, often requiring experience in project management, technical skills, and certifications such as PMP or Agile methodologies.

What are the key skills and qualifications needed to thrive in the Technical Implementation Manager position, and why are they important?

To thrive as a Technical Implementation Manager, you need a strong background in project management, technical solution deployment, and systems integration, typically supported by a degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, various ERP systems, and certifications such as PMP or Agile Scrum are often required. Exceptional problem-solving skills, effective communication, and the ability to manage cross-functional teams set top performers apart. These competencies are crucial for ensuring successful technical implementations that meet client needs and organizational goals.

Can I make 100k as a project manager?

As a Technical Implementation Manager, earning a $100,000 salary is achievable depending on factors such as experience, industry, location, and certifications like PMP or Agile. Salaries for project managers typically range from $70,000 to over $120,000, with senior roles and those in high-demand sectors more likely to reach or exceed $100,000.

How much does an implementation manager make in the US?

An implementation manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the complexity of projects managed.

What is a technical implementation manager?

A technical implementation manager oversees the deployment of technology solutions within an organization, coordinating between technical teams and clients to ensure successful project delivery. They often require strong project management skills, technical knowledge of relevant systems, and the ability to communicate complex concepts clearly. Their responsibilities include planning, troubleshooting, and ensuring that technical requirements are met on time and within scope.

What are the main challenges Technical Implementation Managers usually face in their role?

Technical Implementation Managers often face challenges such as managing tight project timelines, coordinating between diverse technical and non-technical stakeholders, and handling unexpected technical issues during deployment. Navigating shifting client requirements and aligning them with existing system capabilities is common. Success in the role frequently depends on the ability to balance technical complexity with clear communication, all while ensuring projects are delivered on time and within scope. These challenges make the role dynamic and engaging, requiring adaptability and strong organizational skills.

What are popular job titles related to Technical Implementation Manager jobs in Rochester, NY? For Technical Implementation Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Technical Implementation Manager jobs in Rochester, NY look for? The top searched job categories for Technical Implementation Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Technical Implementation Manager jobs? Cities near Rochester, NY with the most Technical Implementation Manager job openings:
Technical Implementation Manager jobs near you
Service Technical Trainer

Service Technical Trainer

Gorbel, Inc.

Victor, NY • On-site

$31.25 - $41.50/hr

Full-time

Posted 6 days ago

Job description

Gorbel's mission is simple: We improve people's lives.
That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We're on the cutting edge of manufacturing and distribution; a thriving, growing company that is constantly seeking out new ways to innovate and elevate our products and our processes - and we're looking for people like you to join us in that mission.
We're currently hiring for open positions in the US and Canada. We operate in Canada as Engineered Lifting Systems and Equipment (ELS)/DBA Gorbel® Canada, and subsequent communication related to Canadian positions may show the ELS name. You may be contacted by phone by recruitment personnel based in either Canada or New York.
Work Shift:
Job Description:
The Service Technical Trainer is responsible for designing, developing, and delivering technical training programs to internal employees, service technicians, and external stakeholders. This role ensures consistent, standardized training aligned with company procedures, safety standards, and operational requirements. The Service Technical Trainer plays a critical role in improving workforce capability, equipment knowledge, and overall service quality.
Responsibilities:
  • Travel throughout International markets as needed to visit customers and suppliers for the purpose of technical training on our Warehouse Solutions product lines (Destuff-IT, Restuff-IT, Cascading Belt Conveyors, etc.)
  • Manage training budget (travel and accommodations) per job order, ensure set targets are achieved.
  • Prepare training reports and expenses reports, update customer files.
  • Develop and maintain strong relationships with active accounts and suppliers.
  • In collaboration with ELS (Destuff-IT) Service, plan cost effective solutions for coordinating product technical training, training materials development, scheduling.
  • Develop plans to follow up with customers and suppliers at specified intervals after training.
  • Update job training schedule with Global WHS Service Manager as required.
  • Quote and process parts orders as required (in down periods from training)
  • Troubleshoot equipment issues (over the phone or in person) as needed
  • Develop, maintain, and deliver structured technical training programs (classroom, virtual, and hands-on).
  • Create training materials including presentations, manuals, SOPs, job aids, and assessment tools.
  • Conduct onboarding and advanced technical training for new and existing technicians.
  • Deliver product-specific and process-based training aligned to company standards.
  • Standardize training content to ensure consistency across locations and teams.
  • Continuously update training materials based on product updates, engineering changes, and field feedback.
  • Maintain controlled documents in accordance with company and quality standards (e.g., ISO).
  • Serve as a subject matter expert (SME) for company products, systems, and service procedures.
  • Support field teams with troubleshooting guidance and technical clarification when required.
  • Collaborate with Engineering, Service, and Operations teams to ensure training accuracy.
  • Evaluate trainee performance through testing, practical assessments, and field observations.
  • Track training effectiveness and identify skill gaps across the organization.
  • Implement continuous improvement initiatives for training programs and delivery methods.
  • Work closely with Service, Engineering, Quality, and Operations to align training with business needs.
  • Support new product launches by developing and delivering relevant training programs.
  • Participate in process improvement initiatives and standardization efforts
  • Ensure all training programs meet safety, regulatory, and company compliance requirements.
  • Promote a strong safety culture through all training activities

In addition to the responsibilities listed above, employees are also expected to complete other duties as required. Dependent on business needs, percent of work may change as needed. All employees are expected to have familiarized themselves with the Health & Safety and Human Resources manuals, including their responsibilities as outlined in each.
Qualifications:
Education
  • Post-Secondary school diploma or degree, preferred.
  • Proficient Microsoft Office Suite skills (Outlook, Word, Excel, PowerPoint, and MS Projects

Job Qualifications and Training Requirements
  • Two (2) to four (4) years of related experience and/or training; or equivalent combination of education and experience
  • Industry experience in supply chain, material handling, warehouse, distribution and/or 3PL environments.
  • Ability to learn and understand the technical aspects of company products.
  • Strong practical knowledge and understanding of electrical and mechanical systems.
  • Ability to read schematics and understand the interaction between electrical and mechanical systems.
  • Demonstrates historical results-oriented customer service ability of high product knowledge and electrically and mechanically inclined.
  • Previous electrical troubleshooting experience.
  • Must possess and maintain a valid driver's license and passport for onsite client visits and provide a driver's abstract upon request.

Core Competencies, Interpersonal & Intrapersonal Skills:
  • Have a positive attitude, willingness to learn, take charge initiative, and change to suit company needs.
  • Well organized; able to multi-task to complete projects and requirements in a timely manner.
  • Be a team player and work interdependently.
  • Good listener with effective written and oral communication skills.
  • Exceptional presentation and business correspondence writing skills.
  • Self-motivated with ability to positively motivate others to reach deadlines.
  • Confidentiality.
  • Good organizational skills with attention to detail.
  • Comfortable working and communicating with customers.
  • Able to build solid relationships with team members and customers.
  • Thorough knowledge of the standard business practices, tools and training terminology of products and services for a manufacturer of custom and standard products.

Working Conditions:
  • Requires moderate overnight travel, up to 40% of the time.
  • Occasional office attendance is required for meetings and training.
  • Usually works a standard forty (40) hour work week.
  • May be required to work flex hours to accommodate customer requests.
  • May be required to travel on weekends.
  • May be required to work some overtime hours to complete install activities.
  • May experience tight deadlines and stressful conditions at times.
  • Must be able to manage frequent interruptions and multiple tasks daily.
  • Ability to lift up to 50 pounds.
  • Sitting, working at desk/personal computer for periods of time.
  • Standing and walking for extended periods of time.

Gorbel® is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Gorbel® is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at 585-924-6204.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Gorbel, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current range is: Min $64,849 - Max $97,273

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