Implementation Consultant Jobs in Rochester, NY (NOW HIRING)

At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique!

We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work.

In-Office: This is a 100% in-office role based at our Rochester, NY. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

The Managed Implementation Consultant is responsible for supporting client implementations with a strong focus on data migration, validation, and test payroll execution. This role involves collaborating closely with Sales, Data Conversion, Implementation, and Managed Services teams to ensure successful project outcomes and identify opportunities for additional services. The consultant plays a key role in onboarding client data, driving projects to completion, and ensuring go-live dates are met.

Primary Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with client implementations with a focus on data migration, validation, and test payroll execution.
• Collaborate with Sales, Implementation, and Managed Services teams to ensure successful project outcomes.
• Identify opportunities for additional Managed Implementation Services (MIS) based on client needs.
• Drive projects to completion, ensuring go-live dates are met.
• Play a key role in onboarding client data during the implementation process.
• Other duties as assigned
• Some travel up to 10% required

Education and Experience

• Bachelor’s degree required or equivalent experience
• 3+ years of Customer Service or Customer interfacing role
• 2+ years in HCM consultation or benefits / payroll / HR
• Prior Paylocity system knowledge required
• Certified Payroll Professional (CPP) certification is a plus
• Proficiency in Paylocity tools and Microsoft Excel, including pivot tables, VLOOKUP, and data analysis
• Strong organizational, time management skills, and excellent customer service
• High attention to detail, strong problem-solving and decision-making abilities, and a proactive approach to overcoming challenges
• A solid understanding of payroll compliance at the federal, state, and local levels
• Strong interpersonal skills and ability to work effectively in a team environment.
• Excellent customer service skills and client-facing communication.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that fulfil project needs and client expectations.

Physical Requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The pay for this position is $25hr-30/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.