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Technical Documentation Writing Jobs in Rochester, NY

Clearly documenting all calls via our trouble ticketing system. Communicating complex technical ... Excellent interpersonal, relationship, and communication skills (written and oral). Understanding ...

Prepare clear technical documentation and communicate project status to diverse audiences. * Drive ... Strong written and verbal communication skills, including demonstrated ability to discuss technical ...

Prepare clear technical documentation and communicate project status to diverse audiences. * Drive ... Strong written and verbal communication skills, including demonstrated ability to discuss technical ...

Java and JavaScript Educated or experience/background in Analysis and Design, ability to write technical documentation, comprehensive testing. Experience developing Thomson Reuters Beta products ...

Controls Engineer

Webster, NY ยท On-site

$125K - $150K/yr

Excellent written and verbal communication skills, with strong attention to detail.Strong problem-solving skills, with experience in technical documentation and data analysis.Knowledge of ...

CMMS Systems Administrator III

Batavia, NY ยท On-site

$88K - $116K/yr

... written progress and status reports; electronic mail; and technical documentation. * Providing consultation to users and supporting services as needed. * Interfacing with suppliers and vendors as ...

Showing results 21-40

Technical Documentation Writing information

See Rochester, NY salary details

$13

$38

$65

How much do technical documentation writing jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical documentation writing in Rochester, NY is $38.42, according to ZipRecruiter salary data. Most workers in this role earn between $28.46 and $46.49 per hour, depending on experience, location, and employer.

What is technical documentation writing?

Technical documentation writing is the process of creating clear and concise documents that explain complex technical information to a specific audience. This can include user manuals, instruction guides, process documentation, API references, and help files for products, software, or systems. Technical writers work closely with subject matter experts to ensure accuracy and usability of the documentation. Their goal is to make technical content easier to understand and more accessible for users, developers, or stakeholders.

What are the key skills and qualifications needed to thrive as a technical documentation writer?

To excel as a Technical Documentation Writer, you need strong writing skills, attention to detail, and a solid understanding of technical concepts, often supported by a degree in English, communications, or a technical field. Familiarity with documentation tools such as MadCap Flare, Adobe FrameMaker, and content management systems, as well as knowledge of markup languages like XML or Markdown, is often required. Excellent communication, adaptability, and the ability to quickly learn new technologies are crucial soft skills. These abilities ensure the creation of clear, accurate, and user-friendly documentation that supports product adoption and reduces support costs.

How does a technical documentation writer typically collaborate with subject matter experts (SMEs) during the documentation process?

Technical documentation writers often work closely with subject matter experts (SMEs) to gather detailed and accurate information about products, processes, or systems. This collaboration usually involves conducting interviews, reviewing technical materials, and participating in product demonstrations or meetings. Effective communication skills are essential for clarifying complex concepts and ensuring that documentation is both technically correct and user-friendly. Building strong relationships with SMEs can streamline the review process and help ensure that the final documentation meets the needs of both technical and non-technical audiences.

What is the difference between Technical Documentation Writing vs Technical Content Writing?

AspectTechnical Documentation WritingTechnical Content Writing
FocusCreating detailed manuals, user guides, and technical specificationsProducing articles, blog posts, and marketing content related to technology
Work EnvironmentTechnical teams, engineering departments, software companiesMarketing teams, tech blogs, online publications
Required SkillsTechnical knowledge, clarity, precision, documentation toolsWriting skills, SEO, audience engagement, technical understanding

While both roles involve technical knowledge and writing skills, Technical Documentation Writing focuses on creating detailed, precise manuals and guides for users and engineers. Technical Content Writing emphasizes producing engaging, SEO-friendly content for marketing and informational purposes. The roles often overlap but serve different end goals within the tech industry.

What are popular job titles related to Technical Documentation Writing jobs in Rochester, NY?

For Technical Documentation Writing jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Technical Documentation Writing jobs in Rochester, NY look for?

The top searched job categories for Technical Documentation Writing jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Technical Documentation Writing jobs?

Cities near Rochester, NY with the most Technical Documentation Writing job openings:

Infographic showing various Technical Documentation Writing job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $79,921 per year, or $38.4 per hour.

Technical Content Developer II

Quality Vision International

Rochester, NY โ€ข On-site

$31 - $36/hr

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Job Type
Full-time
Description
Discover Your Next Big Opportunity: See Why Quality Vision International Is the Place to Be!
Location: Rochester, NY , On-SIte
Schedule: Monday - Friday, 8:00am-5:00pm
Compensation: $31.00-$36.00 hourly, based on experience.
Position Overview:
The OGP Services Technical Content Developer II is responsible for independently creating, maintaining, and improving technical content that supports the installation, calibration, maintenance, and all service-related topics of QVI-designed products. This role also plays a key part in monitoring documentation effectiveness and supporting the team's success in meeting content development metrics and delivery standards.
Role and Responsibilities:
  • This role is inclusive of Technical Content Developer - Level I
  • Establish high level of proficiency with company's documentation and media creation software platforms to include training, troubleshooting issues to resolution, submitting IT support tickets, and reporting.
  • Create accurate and timely documentation work tickets, ensuring a prioritized backlog of 60days is maintained for content review meetings.
  • Demonstrate technical knowledge of company product lines by establishing and maintaining platform matrices for key components including Install, Motion, Lighting, Optics, Electronics, and Accessories.
  • Maintain and organize digital Documentation Libraries to include proper revision control andreference material.
  • Create Documentation/Video Templates, Style Guides, and other content standards to utilize during content review meetings to meet stakeholder's requirements.
  • Establish and maintain key relationships within the organization to ensure high levels of content collaboration and information accessibility/sharing are maintained.
  • Notify both internal and external stakeholders when new documents have been approved for publication and complete all publishing requirements.
  • Additional related tasks or duties assigned by management.

Requirements
Minimum Qualifications: (Experience, Education, Certifications, Knowledge, Skills, Abilities)
  • High School Diploma required.
  • 2-year degree in a technical discipline or related field preferred.
  • 4+ years of experience in technical writing, documentation, or instructional content development in a technical or engineering environment.
  • Demonstrated ability to write for a technical audience with clarity and precision using structured authoring tools and visual media.
  • Familiarity with content development KPIs and experience contributing to metric-based performance goals.
  • Advanced knowledge of Microsoft Office, Adobe Acrobat, and photo/video editing tools. Familiarity with MadCap Flare and SharePoint preferred.
  • Strong organizational and project management skills; experience supporting or leading content development projects.
  • Self-motivated, detail-oriented, and capable of working independently while also mentoring and supporting peers.

Physical and/or Environmental Requirements:
  • Ability to sit, stand, and/or walk for extended periods of time (up to 8+ hour shift).
  • Ability to sit for extended periods of time (8-hour shift) in an office setting, utilizing standard office equipment (computer, keyboard, computer mouse, phone, etc.)

What We Offer
Paid Time Offโ€ข
10 paid holidays each yearโ€ข Over 3 weeks of PTO (vacation/sick/personal) to start, with additional time after 5 and 10 years
Health & Financial Benefitsโ€ข
Health coverage where QVI pays 97-100% of premiums on our most affordable HDHP - free single coverage for employees! โ€ข Employer-paid Short-Term & Long-Term Disability Insuranceโ€ข Employer-paid Life Insurance โ€ข
QVI 401k Retire Savings Plan: Up to 5% gross wages โ€ข
Tuition Reimbursement: up to $7,000 annuallyโ€ข College Scholarship Programs for employee dependentsโ€ข
Annual discretionary bonuses (for non-commission roles)โ€ข
$1,500 Employee Referral Bonus
Wellness & Extrasโ€ข Employee Assistance Program (EAP) & Wellness perks: on-site nurse, biometric screenings, chronic condition support, and cash incentives for healthy living programs and challengesโ€ข Free on-site electric vehicle charging stations and cash reimbursement toward the purchase of qualified EVs
Quality Vision International Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.