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Technical Documentation Writing Jobs in Raleigh, NC

... writing within the pharmaceutical or healthcare industry. * 3+ years of experience with regulatory dossier development and Common Technical Document (CTD) module documents. * 3+ years of experience ...

... writing within the pharmaceutical or healthcare industry. * 3+ years of experience with regulatory dossier development and Common Technical Document (CTD) module documents. * 3+ years of experience ...

... writing within the pharmaceutical or healthcare industry. * 3+ years of experience with regulatory dossier development and Common Technical Document (CTD) module documents. * 3+ years of experience ...

... writing within the pharmaceutical or healthcare industry. * 3+ years of experience with regulatory dossier development and Common Technical Document (CTD) module documents. * 3+ years of experience ...

APD Writer

Raleigh, NC ยท On-site

The APD Writer translates complex technical and business information into clear, accessible documentation that supports system certification and compliance with federal expectations. This position ...

APD Writer

Raleigh, NC ยท On-site

The APD Writer translates complex technical and business information into clear, accessible documentation that supports system certification and compliance with federal expectations. This position ...

New

APD Writer

Raleigh, NC ยท On-site +1

The APD Writer translates complex technical and business information into clear, accessible documentation that supports system certification and compliance with federal expectations. This position ...

APD Writer

Raleigh, NC ยท On-site

The APD Writer translates complex technical and business information into clear, accessible documentation that supports system certification and compliance with federal expectations. This position ...

New

APD Writer

Raleigh, NC ยท On-site

The APD Writer translates complex technical and business information into clear, accessible documentation that supports system certification and compliance with federal expectations. This position ...

New

Showing results 41-60

Technical Documentation Writing information

See Raleigh, NC salary details

$13

$37

$64

How much do technical documentation writing jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for technical documentation writing in Raleigh, NC is $37.86, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $45.82 per hour, depending on experience, location, and employer.

How does a technical documentation writer typically collaborate with subject matter experts (SMEs) during the documentation process?

Technical documentation writers often work closely with subject matter experts (SMEs) to gather detailed and accurate information about products, processes, or systems. This collaboration usually involves conducting interviews, reviewing technical materials, and participating in product demonstrations or meetings. Effective communication skills are essential for clarifying complex concepts and ensuring that documentation is both technically correct and user-friendly. Building strong relationships with SMEs can streamline the review process and help ensure that the final documentation meets the needs of both technical and non-technical audiences.

What are the key skills and qualifications needed to thrive as a technical documentation writer?

To excel as a Technical Documentation Writer, you need strong writing skills, attention to detail, and a solid understanding of technical concepts, often supported by a degree in English, communications, or a technical field. Familiarity with documentation tools such as MadCap Flare, Adobe FrameMaker, and content management systems, as well as knowledge of markup languages like XML or Markdown, is often required. Excellent communication, adaptability, and the ability to quickly learn new technologies are crucial soft skills. These abilities ensure the creation of clear, accurate, and user-friendly documentation that supports product adoption and reduces support costs.

What is the difference between Technical Documentation Writing vs Technical Content Writing?

AspectTechnical Documentation WritingTechnical Content Writing
FocusCreating detailed manuals, user guides, and technical specificationsProducing articles, blog posts, and marketing content related to technology
Work EnvironmentTechnical teams, engineering departments, software companiesMarketing teams, tech blogs, online publications
Required SkillsTechnical knowledge, clarity, precision, documentation toolsWriting skills, SEO, audience engagement, technical understanding

While both roles involve technical knowledge and writing skills, Technical Documentation Writing focuses on creating detailed, precise manuals and guides for users and engineers. Technical Content Writing emphasizes producing engaging, SEO-friendly content for marketing and informational purposes. The roles often overlap but serve different end goals within the tech industry.

What is technical documentation writing?

Technical documentation writing is the process of creating clear and concise documents that explain complex technical information to a specific audience. This can include user manuals, instruction guides, process documentation, API references, and help files for products, software, or systems. Technical writers work closely with subject matter experts to ensure accuracy and usability of the documentation. Their goal is to make technical content easier to understand and more accessible for users, developers, or stakeholders.
What are popular job titles related to Technical Documentation Writing jobs in Raleigh, NC? For Technical Documentation Writing jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Technical Documentation Writing jobs? Cities near Raleigh, NC with the most Technical Documentation Writing job openings:
Infographic showing various Technical Documentation Writing job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $78,739 per year, or $37.9 per hour.

Bilingual Technical Support Specialist

Prometheus Group

Raleigh, NC โ€ข On-site

Other

Dental, Life, Retirement, PTO

Re-posted 2 days ago


Job description

About Prometheus Group:

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.


Job Summary:

Technical Support Specialist plays a critical role in the customer life cycle and is responsible for timely responses and resolutions to technical product questions and issues. Technical Support Specialists initiate the troubleshooting process and determine the quickest path to resolution. This includes internal testing, issue replication in internal virtual systems, and identifying tickets that require elevation to advanced technical support teammates. The ideal candidate is highly motivated, positive, organized, possesses strong communication skills, and is eager to work directly with our clients daily in a dynamic, fast-paced environment.


Responsibilities:

  • Assist customers by answering questions via ticketing system, email, and phone.
  • Resolve customer tickets through troubleshooting over remote screen-share meetings.
  • Reproduce customer issues, detail the corresponding steps, and communicate findings that help Development and Cloud teams to quickly resolve escalations.
  • Own being the technical liaison between customers and Development and Cloud teams.
  • Keep outstanding customer tickets updated and organized.
  • Develop a level of technical and functional SME in assigned products to effectively resolve skill and technical issues.
  • Assist with internal projects as needed, ie. Creating technical documentation, coordinating maintenance windows, supporting audit efforts, etc...
  • Coordinate and manage customer upgrades to new versions of Prometheus Group software.
  • Manage custom development work and SOWs.


Qualifications & Skills:

  • Bilinugal in English and Spanish
  • Patience and strong customer relations qualities
  • Desire to learn new technologies and concepts
  • Exceptional problem-solving skills
  • Ability to understand technical processes and terminology to convert into user-friendly language
  • Passion for working within a team setting as well as independently
  • Excellent verbal and written communication skills
  • Capability to adapt processes and operate under pressure
  • Bachelor's degree from an accredited college or university
  • Professional experience in a customer or client-facing role is a plus
  • Experience with ERP systems is a plus


Benefits Overview:

We offer an attractive benefits program to meet the diverse needs of our teammates:

  • Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
  • HSA & FSA plan options
  • Retirement Savings with Generous Company Match & Immediate Vesting
  • Gym membership to O2 Fitness
  • Casual dress attire
  • Half-Day Fridays
  • Generous Paid Time Off
  • Company Outings, Trips & Activities


Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.