Technical Associate Jobs in Indiana (NOW HIRING)

Job Summary:

Operates, calibrates, installs, programs, repairs, designs, and fabricates instrumentation and data acquisition systems. 
Designs, develops, and documents new data acquisition systems; serves as expert in hardware and software systems; coordinates and sets up tests; 
troubleshoots problems. 
Schedules and prioritizes projects in order to produce optimal results; schedules work by interfacing with customers both internal and external as well as support 
groups within the company. 
Specifies, purchases, and maintains equipment; fabricates prototypes; designs and executes field tests. 
Uses a number of general tools including but not limited to digital multimeter, soldering iron, function generator, and frequency generator. 
Reads and interprets electrical wiring diagrams. 
Communicates (oral and written) technical information to a diverse customer base. 
Participates in the maintenance of quality procedures. 
Develops and conducts training programs; provides counseling, mentoring, and coaching. 
Serves as company representatives in various capacities to customers, suppliers, and outside agencies. 
Interacts effectively with employees throughout the company. 
Demonstrates adaptability and responsiveness to changing work needs and willingness to undertake new tasks as they become evident; initiates, develops, 
Leads, and participates in improvement projects. 
Manages own work and adjusts work priorities in order to meet the demands; participates in self and team audits and associated 
corrective action; plans and engages in continuous learning in order to be prepared for changing work demands. 
Performs other duties as required. 

Key Responsibilities:

Supports and troubleshoots engineering test operations/measurement in multiple locations.  

Manages schedules and organizes tests and issues; facilitates the prioritization process for testing. Works with engineers to develop measurement techniques; designs more effective measurement methods and data acquisition processes and equipment; develops and executes measurement plans; leads the troubleshooting process; verifies proposed solutions; designs and procures fixtures for special tests; creates software needed for special applications; documents hardware test measurements and test summaries.  

Provides support to resolve test issues; leads the test/measurement and issue resolution process; may lead the development and execution of customer/supplier agreements with engineers.  

Performs data analysis and documents in Technical Reports; presents test findings.  

Provides technical support for customers worldwide.  

Understands and applies appropriate Company and department rules and guidelines to work and to systems; participates in the maintenance of quality procedures.

Develops and conducts training programs; provides counseling, mentoring, and coaching.  

Serves as company representatives in various capacities to customers, suppliers, and outside agencies. Interacts effectively with all of employees throughout the company.  

Exercises independent decision-making and initiative in determining what needs to be done and planning and implementing the needed activities; performs problem solving, creative technical and analytical work, budget management, and hands-on applications; coordinates programs including planning, scheduling, ordering, and tracking.  

Demonstrates adaptability and responsiveness to changing work needs and willingness to undertake new tasks as they become evident; initiates, develops, leads, and participates in improvement projects. Knows and complies with all safety policies and procedures.  

Demonstrates confidentiality as required.  

Shares work with exempt and other OCU employees as required.  

Manages own work and maintain a flexible schedule in order to meet the demands of priority work; participates in self- and team-audits and associated corrective action; plans and engages in continuous learning in order to be prepared for changing work demands.  

Travels as required by the position.  

Performs other miscellaneous duties, as required, to get the job done.

Core responsibilities or activities unique to the role

1. Support on-road testing using CDL
   Utilize a CDL to operate test vehicles in support of on-road validation activities, while working with another engineer to safely execute vehicle test cases for interfaces and features requiring live data, especially as it relates to ADS, ADAS, and Transmission features.
2. Perform OEM interface and feature testing
   Execute OEM interface and system feature testing, including troubleshooting OEM device compatibility issues as well as Cummins OEM Interface functionality issues, requiring good written and oral communication to relay results to different end customers
3. Analyze issues and support test/process improvements
   Carry out partially defined and moderately complex test activities with limited guidance; analyze issues using sound logic, distinguish critical from non-critical details, document findings clearly, and identify improvements to processes, tests, equipment, tools, and documentation.

Skill, education, or experience requirements needed for the role

1. Valid CDL or ability to maintain CDL qualification required to support on-road testing needs.
2. Experience executing manual test procedures with the ability to follow written procedures, collect data, document results, and provide detailed test reports.
3. Electrical/electronic troubleshooting capability, including the ability to use general electrical engineering tools such as oscilloscopes, waveform/function/signal generators, power supplies, multimeters, and decade boxes.
4. Demonstrate issue-analysis and communication skills, including the ability to troubleshoot hardware/software tool issues, analyze moderately complex problems, communicate results clearly, and work self-managed to meet task and project timelines and deliverables.

Skill, education, or experience preferences

1. Experience with OEM device interfaces, engine control systems, or vehicle electronic systems is preferred but not required.
2. Project/time management experience on low to moderately complex tasks and projects is preferred, especially experience coordinating test activities, managing work schedules, and contributing to team goals.

Competencies:
Data Acquisition - Prepares samples, verifies equipment calibration and performs tests according to an approved standard procedure or work instruction in a manner which ensures, and results in, data that can be trusted and delivered to the engineer or customer.
Data Reporting - Prepares documentation in a manner which clearly organizes and presents testing methods, instrument settings, the data and analysis to allow the engineer and customer to understand the results and form accurate conclusions and recommendations.
Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; andidentifies the systemic root causes and recommended actions to prevent problem reoccurrence.
Product Software Design and Construction - Constructs product software using industry best practices and robust software engineering principles; verifies software updates to ensure quality products.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
High school diploma, GED or equivalent required with Department of Labor Certification OR Position Profile Associates degree from an accredited program in a related field and at least two years of relevant experience OR Bachelors degree in a related field.
Experience:
Department of Labor Certification OR four year experience/education requirement accomplished through either Bachelors degree in related field OR associates degree in related field and at least two years of relevant experience.