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Technical Assistant Jobs in Rochester, NY (NOW HIRING)

Syntec Optics

Technical Sales Associate

Rochester, NY · On-site

Account Management & Coordination • Assist with managing customer accounts and ongoing ... technical sales preferred. • Strong communication and interpersonal skills. • Ability to ...

Apply Early

ALCHLIGHT LLC

Technical staff members

Rochester, NY

Prepare technical documents, proposals, presentations. * Assist technical evaluation, solution suggestions, and cost estimates. * Participating in customer meetings by working with the marketing team.

Apply Early

ALCHLIGHT LLC

Technical staff members

Rochester, NY

Prepare technical documents, proposals, presentations. * Assist technical evaluation, solution suggestions, and cost estimates. * Participating in customer meetings by working with the marketing team.

Apply Early

Gorbel, Inc.

Technical Trainer

Victor, NY · On-site

$31.25 - $41.50/hr

The Technical Trainer is responsible for delivering engaging customer training on Warehouse ... • Assist during the installation and commissioning of equipment at customer sites. • ...

Gorbel

Technical Trainer

Victor, NY · On-site

$31.25 - $41.50/hr

The Technical Trainer is responsible for delivering engaging customer training on Warehouse ... Prepare training and expenses reports and update customer files. Assist during the installation and ...

ALS

National Technical Manager

Rochester, NY · On-site

The National Technical Services Manager is responsible for the oversight and management of ... Ensures a transfer of existing test capabilities to all laboratories within USA, may assist with ...

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All JobsTechnical Assistant JobsTechnical Assistant Jobs in Rochester, NY

Technical Assistant information

See Rochester, NY salary details

$18.7K

$43.7K

$75.5K

How much do technical assistant jobs pay per year?

As of Jul 4, 2026, the average yearly pay for technical assistant in Rochester, NY is $43,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $43,400.00 per year, depending on experience, location, and employer.

What is the highest salary for a tech assistant?

The highest salaries for technical assistants can reach up to $70,000 to $80,000 annually, especially for those with advanced skills, certifications, or experience in specialized fields like IT support, network administration, or technical troubleshooting. Salaries vary based on industry, location, and level of expertise, with senior or specialized roles commanding higher pay.

What hot tech job pays $775,000?

High-level roles such as senior software engineers, data scientists, or technical leads in top tech companies can earn salaries or total compensation around $775,000, especially with bonuses, stock options, and other incentives. These positions typically require advanced skills, extensive experience, and often involve working with cutting-edge technologies or managing large-scale projects.

What is the role of a technical assistant?

A technical assistant provides support in technical tasks such as troubleshooting equipment, maintaining systems, and assisting with technical projects. They often work with tools, software, and hardware, and may need relevant certifications or technical knowledge to perform their duties effectively.

What are technical assistants?

Technical assistants are professionals who provide support to technical teams or departments by handling administrative, organizational, and sometimes hands-on technical tasks. Their responsibilities often include setting up equipment, assisting with data entry, maintaining records, troubleshooting basic technical issues, and ensuring smooth workflow within the team. They may work in various industries such as IT, healthcare, engineering, or education, and their specific duties can vary depending on the sector and employer. Technical assistants play a crucial role in helping teams operate efficiently and effectively.

What do technical assistants do?

Technical assistants support technical teams by troubleshooting hardware and software issues, maintaining equipment, and assisting with technical projects. They often use tools like diagnostic software and may need certifications in relevant technical fields. Their work environment typically includes offices, labs, or technical support centers, and they may work regular or shift hours depending on the organization.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

What are some common challenges Technical Assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What Is a Technical Assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a Technical Assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.
More about Technical Assistant jobs
What are the most commonly searched types of Technical jobs in Rochester, NY? The most popular types of Technical jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Technical Assistant jobs? Cities near Rochester, NY with the most Technical Assistant job openings:
Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 8% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,677 per year, or $21 per hour.
Technical Sales Associate

Technical Sales Associate

Syntec Optics

Rochester, NY • On-site

Full-time

Posted 2 days ago

Be an early applicant

Job description

Position Summary

The Technical Sales Associate supports business development, customer engagement, and sales activities for Syntec Optics’ advanced optics, photonics, and precision manufacturing solutions. This role works closely with customers, engineering, operations, and leadership teams to support quoting activities, manage customer communications, and help drive revenue growth across key industries including medical device, aerospace, defense, semiconductor, and industrial technology markets.

This position is ideal for an individual with strong communication skills, technical aptitude, and an interest in advanced manufacturing and customer relationship management.

Key Responsibilities

Customer & Sales Support

• Serve as a point of contact for customers regarding product inquiries, quotations, order updates, and technical requests.

• Support the sales team in developing and maintaining customer relationships.

• Assist with preparing quotations, proposals, pricing information, and customer presentations.

• Coordinate customer communications and follow up on open opportunities and project status updates.

• Maintain accurate customer records, sales activity, and opportunity tracking within CRM systems.

• Support new business development initiatives and lead generation activities.

Technical & Product Support

• Work closely with Engineering and Manufacturing teams to understand product capabilities, specifications, and manufacturing processes.

• Assist customers with basic technical questions related to optics, photonics, precision components, and manufacturing services.

• Help gather technical requirements and customer specifications for quoting and project review purposes.

• Support the review of drawings, specifications, and customer documentation alongside internal technical teams.

• Coordinate internally to ensure customer requirements are communicated accurately and efficiently.

Account Management & Coordination

• Assist with managing customer accounts and ongoing communication throughout the sales process.

• Support project coordination between customers and internal departments including Engineering, Production, Quality, and Supply Chain.

• Help monitor delivery schedules, customer expectations, and project timelines.

• Participate in customer meetings, conference calls, and site visits as needed.

Market & Business Development Support

• Research market trends, competitor activity, and emerging opportunities within optics and photonics industries.

• Support trade shows, customer visits, conferences, and networking events.

• Assist with preparation of sales reports, forecasting information, and business development materials.

• Contribute to company growth initiatives and strategic sales efforts.

Qualifications

• Associate degree or Bachelor’s degree in Business, Engineering, Communications, Marketing, or related field preferred.

• 1–3 years of experience in sales support, customer service, account management, manufacturing, or technical sales preferred.

• Strong communication and interpersonal skills.

• Ability to understand and communicate technical information to customers and internal teams.

• Proficiency in Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.

• Strong organizational skills with the ability to manage multiple priorities.

• Customer-focused mindset with strong problem-solving abilities.

• Experience with CRM systems or ERP systems preferred.

• Interest or experience in optics, photonics, medical device, aerospace, semiconductor, or advanced manufacturing industries is a plus.