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Technical Assistant Jobs in Rochester, NY (NOW HIRING)

Syntec Optics

Technical Sales Associate

Rochester, NY · On-site

Support the sales team in developing and maintaining customer relationships. * Assist with ... Technical & Product Support * Work closely with Engineering and Manufacturing teams to understand ...

ALCHLIGHT LLC

Technical staff members

Rochester, NY

Prepare technical documents, proposals, presentations. * Assist technical evaluation, solution suggestions, and cost estimates. * Participating in customer meetings by working with the marketing team.

ALCHLIGHT LLC

Technical staff members

Rochester, NY

Prepare technical documents, proposals, presentations. * Assist technical evaluation, solution suggestions, and cost estimates. * Participating in customer meetings by working with the marketing team.

VP Supply Corp.

Technical Service Advisor

Rochester, NY · On-site

$112K - $112K/yr

Provide technical support to contractors, technicians, and internal team members by phone, email, and in person * Assist customers with HVAC equipment applications, installation questions ...

VP Supply Corp

Technical Service Advisor

Rochester, NY · On-site

$80K - $90K/yr

Provide technical support to contractors, technicians, and internal team members by phone, email, and in person * Assist customers with HVAC equipment applications, installation questions ...

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All JobsTechnical JobsTechnical Assistant JobsTechnical Assistant Jobs in Rochester, NY

Technical Assistant information

See Rochester, NY salary details

$18.7K

$43.7K

$75.5K

How much do technical assistant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical assistant in Rochester, NY is $43,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $43,400.00 per year, depending on experience, location, and employer.

What is a technical assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a technical assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.

What are some common challenges technical assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

What do you need to be a technical assistant?

To become a technical assistant, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific field, such as familiarity with software, hardware, or troubleshooting. Relevant certifications or training in areas like information technology or engineering can be beneficial. Strong communication skills and the ability to work in a team are also important for success in this role.
More about Technical Assistant jobs

What are the most commonly searched types of Technical jobs in Rochester, NY?

The most popular types of Technical jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Technical Assistant jobs?

Cities near Rochester, NY with the most Technical Assistant job openings:

Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,677 per year, or $21 per hour.

Technical Sales Associate

Syntec Optics

Rochester, NY • On-site

Full-time

Re-posted 16 days ago

Job description

Position Summary

The Technical Sales Associate supports business development, customer engagement, and sales activities for Syntec Optics’ advanced optics, photonics, and precision manufacturing solutions. This role works closely with customers, engineering, operations, and leadership teams to support quoting activities, manage customer communications, and help drive revenue growth across key industries including medical device, aerospace, defense, semiconductor, and industrial technology markets.

This position is ideal for an individual with strong communication skills, technical aptitude, and an interest in advanced manufacturing and customer relationship management.

Key Responsibilities

Customer & Sales Support

• Serve as a point of contact for customers regarding product inquiries, quotations, order updates, and technical requests.

• Support the sales team in developing and maintaining customer relationships.

• Assist with preparing quotations, proposals, pricing information, and customer presentations.

• Coordinate customer communications and follow up on open opportunities and project status updates.

• Maintain accurate customer records, sales activity, and opportunity tracking within CRM systems.

• Support new business development initiatives and lead generation activities.

Technical & Product Support

• Work closely with Engineering and Manufacturing teams to understand product capabilities, specifications, and manufacturing processes.

• Assist customers with basic technical questions related to optics, photonics, precision components, and manufacturing services.

• Help gather technical requirements and customer specifications for quoting and project review purposes.

• Support the review of drawings, specifications, and customer documentation alongside internal technical teams.

• Coordinate internally to ensure customer requirements are communicated accurately and efficiently.

Account Management & Coordination

• Assist with managing customer accounts and ongoing communication throughout the sales process.

• Support project coordination between customers and internal departments including Engineering, Production, Quality, and Supply Chain.

• Help monitor delivery schedules, customer expectations, and project timelines.

• Participate in customer meetings, conference calls, and site visits as needed.

Market & Business Development Support

• Research market trends, competitor activity, and emerging opportunities within optics and photonics industries.

• Support trade shows, customer visits, conferences, and networking events.

• Assist with preparation of sales reports, forecasting information, and business development materials.

• Contribute to company growth initiatives and strategic sales efforts.

Qualifications

• Associate degree or Bachelor’s degree in Business, Engineering, Communications, Marketing, or related field preferred.

• 1–3 years of experience in sales support, customer service, account management, manufacturing, or technical sales preferred.

• Strong communication and interpersonal skills.

• Ability to understand and communicate technical information to customers and internal teams.

• Proficiency in Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.

• Strong organizational skills with the ability to manage multiple priorities.

• Customer-focused mindset with strong problem-solving abilities.

• Experience with CRM systems or ERP systems preferred.

• Interest or experience in optics, photonics, medical device, aerospace, semiconductor, or advanced manufacturing industries is a plus.