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Technical Associate Jobs in Rochester, NY (NOW HIRING)

Syntec Optics

Technical Sales Associate

Rochester, NY · On-site

Position Summary The Technical Sales Associate supports business development, customer engagement, and sales activities for Syntec Optics' advanced optics, photonics, and precision manufacturing ...

L3HHCM20

Associate, Technical Training

Rochester, NY · On-site

$48K - $90K/yr

Associate, Technical Training Job Code: 40119 Job Location:Rochester, NY Job Schedule: 9/80:Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off

L3HHCM20

Sr Assoc, Technical Training

Rochester, NY · On-site

$55K - $102K/yr

Job Title: Sr Assoc, Technical Training Job Code: 31098 Job Location: Rochester, NY Job Schedule: 5/8: Employees work 8 hours per day, 5 days a week Join the L3Harris team as a Tactical ...

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Technical Associate information

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$24

$56

How much do technical associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technical associate in Rochester, NY is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.11 per hour, depending on experience, location, and employer.

What are some common challenges technical associates face when transitioning into more complex project work?

Technical Associates often encounter challenges such as adapting to rapidly changing technologies, managing multiple tasks with tight deadlines, and collaborating with cross-functional teams on intricate projects. As the scope of work expands, they may need to quickly learn new tools or methodologies and ensure clear communication between technical and non-technical stakeholders. Successfully overcoming these challenges helps Technical Associates build valuable problem-solving skills and prepares them for advanced roles within the organization.

What is the difference between Technical Associate vs Technical Specialist?

AspectTechnical AssociateTechnical Specialist
Required CredentialsAssociate's degree or equivalent, relevant certificationsSimilar credentials, often with additional certifications or experience
Work EnvironmentEntry-level, team-based, support roles in technical settingsMore focused, specialized roles often involving troubleshooting and analysis
Employer & Industry UsageCommon in IT, engineering, and technical support sectorsUsed in similar industries, emphasizing expertise in specific technical areas
Search & Comparison IntentPeople looking for entry-level technical roles or support positionsIndividuals seeking specialized technical roles with more responsibility

The main difference between a Technical Associate and a Technical Specialist lies in their level of expertise and responsibilities. Technical Associates typically perform support and entry-level tasks, while Technical Specialists focus on specialized technical functions requiring more experience. Both roles are common in technical industries and often require similar educational backgrounds, but the Specialist role involves a higher level of expertise and problem-solving.

What is a technical associate?

A Technical Associate is a professional who supports technical operations within an organization, often working in fields such as IT, engineering, or research. Their responsibilities typically include assisting with troubleshooting, maintaining equipment or systems, and providing technical support to teams or clients. They may also help in implementing new technologies and ensuring smooth day-to-day technical functions. Technical Associates usually work under the guidance of senior technical staff and may have opportunities to advance as they gain experience.

What are the key skills and qualifications needed to thrive as a technical associate?

To thrive as a Technical Associate, you need a strong background in information technology or engineering, analytical problem-solving abilities, and a relevant bachelor's degree. Familiarity with systems such as Windows/Linux, basic programming languages, and enterprise software tools like SQL or ticketing systems is often required. Excellent communication, teamwork, and time management skills distinguish top performers in this role. These capabilities ensure efficient technical support, smooth project execution, and effective collaboration within technical teams.

What are the most commonly searched types of Technical jobs in Rochester, NY?

The most popular types of Technical jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Technical Associate jobs?

Cities near Rochester, NY with the most Technical Associate job openings:

Technical Associate jobs near you
Infographic showing various Technical Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $50,701 per year, or $24.4 per hour.

Technical Sales Associate

Syntec Optics

Rochester, NY • On-site

Full-time

Re-posted 15 days ago

Job description

Position Summary

The Technical Sales Associate supports business development, customer engagement, and sales activities for Syntec Optics’ advanced optics, photonics, and precision manufacturing solutions. This role works closely with customers, engineering, operations, and leadership teams to support quoting activities, manage customer communications, and help drive revenue growth across key industries including medical device, aerospace, defense, semiconductor, and industrial technology markets.

This position is ideal for an individual with strong communication skills, technical aptitude, and an interest in advanced manufacturing and customer relationship management.

Key Responsibilities

Customer & Sales Support

• Serve as a point of contact for customers regarding product inquiries, quotations, order updates, and technical requests.

• Support the sales team in developing and maintaining customer relationships.

• Assist with preparing quotations, proposals, pricing information, and customer presentations.

• Coordinate customer communications and follow up on open opportunities and project status updates.

• Maintain accurate customer records, sales activity, and opportunity tracking within CRM systems.

• Support new business development initiatives and lead generation activities.

Technical & Product Support

• Work closely with Engineering and Manufacturing teams to understand product capabilities, specifications, and manufacturing processes.

• Assist customers with basic technical questions related to optics, photonics, precision components, and manufacturing services.

• Help gather technical requirements and customer specifications for quoting and project review purposes.

• Support the review of drawings, specifications, and customer documentation alongside internal technical teams.

• Coordinate internally to ensure customer requirements are communicated accurately and efficiently.

Account Management & Coordination

• Assist with managing customer accounts and ongoing communication throughout the sales process.

• Support project coordination between customers and internal departments including Engineering, Production, Quality, and Supply Chain.

• Help monitor delivery schedules, customer expectations, and project timelines.

• Participate in customer meetings, conference calls, and site visits as needed.

Market & Business Development Support

• Research market trends, competitor activity, and emerging opportunities within optics and photonics industries.

• Support trade shows, customer visits, conferences, and networking events.

• Assist with preparation of sales reports, forecasting information, and business development materials.

• Contribute to company growth initiatives and strategic sales efforts.

Qualifications

• Associate degree or Bachelor’s degree in Business, Engineering, Communications, Marketing, or related field preferred.

• 1–3 years of experience in sales support, customer service, account management, manufacturing, or technical sales preferred.

• Strong communication and interpersonal skills.

• Ability to understand and communicate technical information to customers and internal teams.

• Proficiency in Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.

• Strong organizational skills with the ability to manage multiple priorities.

• Customer-focused mindset with strong problem-solving abilities.

• Experience with CRM systems or ERP systems preferred.

• Interest or experience in optics, photonics, medical device, aerospace, semiconductor, or advanced manufacturing industries is a plus.