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Technical Associate Jobs in Rochester, NY (NOW HIRING)

Senior Technical Product Owner

Rochester, NY · On-site

$124K - $164K/yr

Industry/Sector Not Applicable Specialism Software Engineering Management Level Senior Associate ... These individuals combine technical experience with creative thinking to deliver innovative ...

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Technical Associate information

See Rochester, NY salary details

$10

$24

$56

How much do technical associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical associate in Rochester, NY is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.11 per hour, depending on experience, location, and employer.

What are some common challenges technical associates face when transitioning into more complex project work?

Technical Associates often encounter challenges such as adapting to rapidly changing technologies, managing multiple tasks with tight deadlines, and collaborating with cross-functional teams on intricate projects. As the scope of work expands, they may need to quickly learn new tools or methodologies and ensure clear communication between technical and non-technical stakeholders. Successfully overcoming these challenges helps Technical Associates build valuable problem-solving skills and prepares them for advanced roles within the organization.

What is the difference between Technical Associate vs Technical Specialist?

AspectTechnical AssociateTechnical Specialist
Required CredentialsAssociate's degree or equivalent, relevant certificationsSimilar credentials, often with additional certifications or experience
Work EnvironmentEntry-level, team-based, support roles in technical settingsMore focused, specialized roles often involving troubleshooting and analysis
Employer & Industry UsageCommon in IT, engineering, and technical support sectorsUsed in similar industries, emphasizing expertise in specific technical areas
Search & Comparison IntentPeople looking for entry-level technical roles or support positionsIndividuals seeking specialized technical roles with more responsibility

The main difference between a Technical Associate and a Technical Specialist lies in their level of expertise and responsibilities. Technical Associates typically perform support and entry-level tasks, while Technical Specialists focus on specialized technical functions requiring more experience. Both roles are common in technical industries and often require similar educational backgrounds, but the Specialist role involves a higher level of expertise and problem-solving.

What is a technical associate?

A Technical Associate is a professional who supports technical operations within an organization, often working in fields such as IT, engineering, or research. Their responsibilities typically include assisting with troubleshooting, maintaining equipment or systems, and providing technical support to teams or clients. They may also help in implementing new technologies and ensuring smooth day-to-day technical functions. Technical Associates usually work under the guidance of senior technical staff and may have opportunities to advance as they gain experience.

What are the key skills and qualifications needed to thrive as a technical associate?

To thrive as a Technical Associate, you need a strong background in information technology or engineering, analytical problem-solving abilities, and a relevant bachelor's degree. Familiarity with systems such as Windows/Linux, basic programming languages, and enterprise software tools like SQL or ticketing systems is often required. Excellent communication, teamwork, and time management skills distinguish top performers in this role. These capabilities ensure efficient technical support, smooth project execution, and effective collaboration within technical teams.

What are the most commonly searched types of Technical jobs in Rochester, NY?

The most popular types of Technical jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Technical Associate jobs?

Cities near Rochester, NY with the most Technical Associate job openings:

Infographic showing various Technical Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $50,701 per year, or $24.4 per hour.

Technical Course Designer/Developer - Pittsford, NY

Honeywell

Lima, NY • Hybrid

$67K - $84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 540 rated manufacturers


Job description

Job Description
As a Technical Course Designer/Developer Professional here at Honeywell, you will lead the development and implementation of customer experience training programs. This person will plan, design and develop technical product training programs for Value Added Resellers and System Users. You will play a key role in shaping training strategies that align with business goals and foster a culture of continuous learning.
You will report directly to our Training Manager, and you'll work out of our Pittsford, NY location on a hybrid work schedule.
In this role, the technical trainer/content developer is a key success factor in our product certification training programs that provide learning opportunities for our customers in their moments of need.
Responsibilities
KEY RESPONSIBILITIES
  • Lead the design, development, and delivery of customer experience training programs.
  • Conduct learning needs analyses with stakeholders to identify performance gaps and training solutions.
  • Create prototypes, storyboards, scripts, course content, simulations, scenarios, assessments, etc. for learning solutions.
  • Partner with subject matter experts and cross-functional teams to develop engaging learning content and instructional materials.
  • Design eLearning, instructor-led training, simulations, assessments, and other learning solutions using industry-standard authoring tools.
  • Apply adult learning principles and instructional design best practices to create effective, scalable training.
  • Collaborate with LMS administrators to deploy and maintain training content.
  • Evaluate training effectiveness using learner feedback, performance metrics, and customer satisfaction data to drive continuous improvement.
  • Support product launches and organizational initiatives by developing customer-facing and employee training.
  • Mentor training professionals and promote best practices in learning design and delivery.

Qualifications
Must Have
  • Associates or Bachelor's degree in Instructional Design, Education, Technical Training, or 5 or more years of related field experience.
  • 3 or more years of experience with instructional design, adult learning principles, and eLearning development.
  • Proficiency with eLearning authoring tools and Microsoft Office.
  • Strong knowledge of Windows operating systems, networking, and technical troubleshooting.
  • Excellent written, verbal, presentation, and facilitation skills.
  • Proven ability to manage multiple projects, prioritize work, and meet deadlines in a fast-paced environment.
  • Fluent in English with strong customer-facing and relationship-building skills.

We Value
  • Graduate degree in Instructional Design, Education, or related field.
  • Proficiency with Articulate, Adobe Creative Cloud, Camtasia.
  • Experience with Learning Management Systems (LMS) and online learning platforms.
  • Experience training on electronic access control, video management, or security systems.
  • Knowledge of Microsoft Server environments and enterprise software applications.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Ability to quickly learn new technologies and translate complex concepts into engaging training.
  • Multilingual capabilities.
  • Willingness to travel domestically and internationally as needed.

BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
The annual base salary range for this position is $67,800 - $84,900. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted 7/9/2026
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more
THE BUSINESS UNIT
Honeywell Process Solutions (HPS) is a global leader in automation control and optimization, providing innovative solutions to improve operational efficiency, safety, and reliability for customers in the process industries. Our advanced technologies and services help customers transform their operations and achieve sustainable growth in a rapidly evolving industrial landscape.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Required Skills
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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906