Tracks and communicates inventory levels with the FTS Specialist/Technical Account Manager and Sales representatives for effective stock management * Assist in generating all reports, data ...
Tracks and communicates inventory levels with the FTS Specialist/Technical Account Manager and Sales representatives for effective stock management * Assist in generating all reports, data ...
Inside Sales Account Manager, Key Accounts
Detroit, MI · On-site
$72K - $76K/yr
... Manager, Key Accounts The Mid-Atlantic team is looking for an Inside Sales Account Manager to work ... Work collaboratively with SDRs, Operations, Technical Services, Marketing, regional sales teams ...
Inside Sales Account Manager, Key Accounts
Detroit, MI · On-site
$72K - $76K/yr
... Manager, Key Accounts The Mid-Atlantic team is looking for an Inside Sales Account Manager to work ... Work collaboratively with SDRs, Operations, Technical Services, Marketing, regional sales teams ...
Quickly grasp and communicate technical product information. Apply creativity and problem-solving ... Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
Quickly grasp and communicate technical product information. Apply creativity and problem-solving ... Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
Quickly grasp and communicate technical product information. Apply creativity and problem-solving ... Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
Quickly grasp and communicate technical product information. Apply creativity and problem-solving ... Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
Technical Sales Manager
Novi, MI · On-site
Multimatic Product Services (MPS) specializes in providing account management/sales and product ... This role demands strong technical expertise and cross-functional collaboration with external ...
Technical Sales Manager
Novi, MI · On-site
Multimatic Product Services (MPS) specializes in providing account management/sales and product ... This role demands strong technical expertise and cross-functional collaboration with external ...
Technical Sales Manager
Novi, MI · On-site
$80 - $100/hr
## Technical Sales ManagerApplylocations: Novi, Michigantime type: Full timeposted on: Posted ... Multimatic Product Services (MPS)** specializes in providing account management/sales and product ...
Technical Sales Manager
Novi, MI · On-site
$80 - $100/hr
## Technical Sales ManagerApplylocations: Novi, Michigantime type: Full timeposted on: Posted ... Multimatic Product Services (MPS)** specializes in providing account management/sales and product ...
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Technical Recruiter/ Account Manager!
Troy, MI · On-site
$50K - $60K/yr
Technical Recruiter Location: Troy, MI (Hybrid - 4 days in office/ 1 WFH day) Compensation: Base ... Manage the full recruiting cycle : prospecting, interviewing, and matching candidates to client ...
Quick apply
Be Seen First
Technical Recruiter/ Account Manager!
Troy, MI · On-site
$50K - $60K/yr
Technical Recruiter Location: Troy, MI (Hybrid - 4 days in office/ 1 WFH day) Compensation: Base ... Manage the full recruiting cycle : prospecting, interviewing, and matching candidates to client ...
Business Development Manager / Strategic Accounts Location: US - ideally within easy access of a ... Use your technical understanding to identify customer needs and position engineered solutions ...
Business Development Manager / Strategic Accounts Location: US - ideally within easy access of a ... Use your technical understanding to identify customer needs and position engineered solutions ...
Technical Sales Manager
Novi, MI · On-site
$125 - $150/hr
Multimatic Product Services (MPS) specializes in providing account management/sales and product ... This role demands strong technical expertise and cross-functional collaboration with external ...
Technical Sales Manager
Novi, MI · On-site
$125 - $150/hr
Multimatic Product Services (MPS) specializes in providing account management/sales and product ... This role demands strong technical expertise and cross-functional collaboration with external ...
Technical Sales Manager
Novi, MI · On-site
Multimatic Product Services (MPS) specializes in providing account management/sales and product ... This role demands strong technical expertise and cross-functional collaboration with external ...
Technical Sales Manager
Novi, MI · On-site
Multimatic Product Services (MPS) specializes in providing account management/sales and product ... This role demands strong technical expertise and cross-functional collaboration with external ...
... advanced technical and design services across Michigan and beyond since 1954. Originally ... This role is responsible for managing existing automation accounts and developing new customer ...
... advanced technical and design services across Michigan and beyond since 1954. Originally ... This role is responsible for managing existing automation accounts and developing new customer ...
Account Manager
Wixom, MI · On-site
This position is responsible for developing and maintaining strong relationships with key accounts ... Participate in Technical review meetings * Skills: The required skills of customer relations and ...
Quick apply
Account Manager
Wixom, MI · On-site
This position is responsible for developing and maintaining strong relationships with key accounts ... Participate in Technical review meetings * Skills: The required skills of customer relations and ...
... Technical Sales within a plastics, polymer, compounding or manufacturing environment preferably within large resin producers. * Experience with CRM tools and managing a high volume of accounts is ...
Quick apply
... Technical Sales within a plastics, polymer, compounding or manufacturing environment preferably within large resin producers. * Experience with CRM tools and managing a high volume of accounts is ...
Key Account Manager
Pontiac, MI · On-site
... technical challenges, and long‑term goals? Do you thrive on building strategic relationships, driving new revenue, and growing key accounts? If so, the Key Account Manager position with VDL ...
Quick apply
Key Account Manager
Pontiac, MI · On-site
... technical challenges, and long‑term goals? Do you thrive on building strategic relationships, driving new revenue, and growing key accounts? If so, the Key Account Manager position with VDL ...
Key Account Manager
Pontiac, MI · On-site
$100 - $125/hr
... technical challenges, and long‑term goals? Do you thrive on building strategic relationships, driving new revenue, and growing key accounts? If so, the Key Account Manager position with VDL ...
Key Account Manager
Pontiac, MI · On-site
$100 - $125/hr
... technical challenges, and long‑term goals? Do you thrive on building strategic relationships, driving new revenue, and growing key accounts? If so, the Key Account Manager position with VDL ...
Technical Project Manager
Birmingham, MI · On-site
Work closely with internal account teams to gather initial requirements for technical projects ... Create and manage project plans * Ensure all stakeholders are aware if dependencies are not met or ...
Technical Project Manager
Birmingham, MI · On-site
Work closely with internal account teams to gather initial requirements for technical projects ... Create and manage project plans * Ensure all stakeholders are aware if dependencies are not met or ...
Account Manager
Shelby Township, MI · On-site
... accounts. This position serves as the primary customer interface for business development ... The successful candidate will combine strong technical knowledge with consultative selling skills ...
Account Manager
Shelby Township, MI · On-site
... accounts. This position serves as the primary customer interface for business development ... The successful candidate will combine strong technical knowledge with consultative selling skills ...
Account Manager
Macomb, MI · On-site
$100 - $125/hr
... accounts. This position serves as the primary customer interface for business development ... The successful candidate will combine strong technical knowledge with consultative selling skills ...
Account Manager
Macomb, MI · On-site
$100 - $125/hr
... accounts. This position serves as the primary customer interface for business development ... The successful candidate will combine strong technical knowledge with consultative selling skills ...
Account Manager
Macomb, MI · On-site
... accounts. This position serves as the primary customer interface for business development ... The successful candidate will combine strong technical knowledge with consultative selling skills ...
Account Manager
Macomb, MI · On-site
... accounts. This position serves as the primary customer interface for business development ... The successful candidate will combine strong technical knowledge with consultative selling skills ...
Account Manager
Macomb, MI · On-site
... accounts. This position serves as the primary customer interface for business development ... The successful candidate will combine strong technical knowledge with consultative selling skills ...
Account Manager
Macomb, MI · On-site
... accounts. This position serves as the primary customer interface for business development ... The successful candidate will combine strong technical knowledge with consultative selling skills ...
Technical Accounts Manager information
What is the difference between Technical Accounts Manager vs Customer Success Manager?
| Aspect | Technical Accounts Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Technical support, issue resolution, and account management for technical products | Customer retention, onboarding, and overall satisfaction |
| Required Skills | Technical knowledge, troubleshooting, communication | Relationship building, communication, customer advocacy |
| Work Environment | Technical teams, client sites, support centers | Sales teams, client offices, remote |
| Certifications | Technical certifications (e.g., Cisco, Microsoft) | Customer service or management certifications (e.g., CSCP) |
The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.
What does a technical accounts manager do?
A Technical Accounts Manager (TAM) serves as a primary technical contact for clients, providing support, guidance, and strategic advice to ensure successful product implementation and usage. They troubleshoot technical issues, coordinate with engineering teams, and help optimize the client's use of the company's products or services. Strong communication skills, technical knowledge, and familiarity with customer management tools are essential for this role.
What is a technical accounts manager salary?
The salary for a Technical Accounts Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Many roles also include bonuses, benefits, and opportunities for professional development in customer success and technical support environments.
What are popular job titles related to Technical Accounts Manager jobs in Michigan?
For Technical Accounts Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Technical Accounts Manager jobs in Michigan look for?
The top searched job categories for Technical Accounts Manager jobs in Michigan are:
What cities in Michigan are hiring for Technical Accounts Manager jobs?
Cities in Michigan with the most Technical Accounts Manager job openings:
Senior Field Technical Service Rep. (Grand Rapids, MI)
Grand Rapids, MI • On-site
Full-time
Medical, Retirement, PTO
Re-posted 20 days ago
Job description
At NPAA, we believe our employees are our greatest strength. We are proud to offer a generous and competitive rewards package, including:
POSITION SUMMARY:
Senior Field Technical Service Representative responsibilities include line performance and quality trend tracking, technical troubleshooting (color, appearance, etc.) and reporting. Documented inventory, line trial support, new model color program management/support, and customer complaint assistance. The position also requires attention to inventory tracking and close communication on paint usage and trends with the account FTS Specialist, Technical Account Coordinator, and/or Account Manager.
POSITION RESPONSIBILITIES:
QUALIFICATION REQUIREMENTS:
The individual must be able to perform each essential job duty and responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or abilities needed to perform the job at a fully acceptable level.
Required
Nippon Paint Automotive Americas Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Bonus Structure - attendance bonuses, annual merit increases, and an annual incentive bonus plan.
- Time Off & Holidays - 11 paid holidays each year, plus paid time off to support work-life balance.
- Health & Retirement - comprehensive health and welfare plans, along with a 401(k)program featuring an exceptional company match.
- Career Growth & Recognition - tuition reimbursement, employee recognition programs, and opportunities to grow within the organization.
- Culture & Community - as part of the NPAA family, you'll enjoy company events throughout the year celebrating and appreciating our employees' hard work and dedication.
POSITION SUMMARY:
Senior Field Technical Service Representative responsibilities include line performance and quality trend tracking, technical troubleshooting (color, appearance, etc.) and reporting. Documented inventory, line trial support, new model color program management/support, and customer complaint assistance. The position also requires attention to inventory tracking and close communication on paint usage and trends with the account FTS Specialist, Technical Account Coordinator, and/or Account Manager.
POSITION RESPONSIBILITIES:
- Coordinate and communicate day to day operations and projects with customer base and appropriate Lansing personnel via maintaining action register. Attending regular technical project meetings with customer base
- Tracks and communicates inventory levels with the FTS Specialist/Technical Account Manager and Sales representatives for effective stock management
- Assist in generating all reports, data, presentations and documentation on projects and issues pertinent to the account as necessary in an effective and timely manner. Update Action Registers and chair internal meetings as required.
- Maintain Line Audit and Trial Form documentation.
- Complete necessary reports to effectively track NPAA performance at account (action registers, quality, KHB document, and monthly reports). Facilitate internal team meetings for action register and other project reviews.
- Assist Account Manager in accurate forecasting of materials.
- Monitor and track NPAA's on-line performance, incoming quality for processing color and appearance criteria.
- Perform QC tests on NPAA materials on site as required.
- Complete material adjustments (solvents, pigment dispersions and additives) for optimum processing and color quality.
- Contribute to developing customer application line correlations and assist Lansing group in formula optimization.
- Track and document process and/or robot program changes. Recommend process and/or robot program changes for product performance improvement
- Coordinate and monitor sample submissions and production trials.
- Enter Customer Complaint and RGA requirements with sales and account manager.
- Monitor customer production runs and communicate customers' performance requirements within account.
- Recommend process and/or robot program changes for product performance improvement
- Document customer line process to maintain correlation, determine root causes as needed, and assist in determining preventive actions.
- Coordinate sample submissions and production trials
- Participate in facility continuous improvement activity programs
QUALIFICATION REQUIREMENTS:
The individual must be able to perform each essential job duty and responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or abilities needed to perform the job at a fully acceptable level.
Required
- Minimum of 3 years of customer based technical experience in coatings industry (2 year degree preferred)
- Computer and software skills are a must (Microsoft Excel and Word)
- Communication skills (report writing and data interpretation)
- Good organizational skills (data collection / graphing)
- Interpersonal skills
- Strong customer focus and relationship building skills
- Good problem solving skills
- Be able to work with 2 component coatings and isocyanates
- Time management skills
- Ability to wear a respirator/all necessary PPE - including being clean shaven for respirator use
- Ability to work off shift hours in order to meet the needs of the business.
Nippon Paint Automotive Americas Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.