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Technical Accounts Manager Jobs in Michigan (NOW HIRING)

EDGE Program, Technical Sales and Consulting Rockwell Automation's Technical Sales and Consulting ... You will build relationships at assigned accounts and growing customer spend with Rockwell ...

Actively assist Account Managers to resolve day-to-day technical issues and implement corrective actions * Establish working relationships with Xerox groups (e.g. Solutions Managers/Consultants ...

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Technical Accounts Manager information

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What does a technical accounts manager do?

A Technical Accounts Manager (TAM) serves as a primary technical contact for clients, providing support, guidance, and strategic advice to ensure successful product implementation and usage. They troubleshoot technical issues, coordinate with engineering teams, and help optimize the client's use of the company's products or services. Strong communication skills, technical knowledge, and familiarity with customer management tools are essential for this role.

What is a technical accounts manager salary?

The salary for a Technical Accounts Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Many roles also include bonuses, benefits, and opportunities for professional development in customer success and technical support environments.

What are popular job titles related to Technical Accounts Manager jobs in Michigan?

For Technical Accounts Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Technical Accounts Manager jobs in Michigan look for?

The top searched job categories for Technical Accounts Manager jobs in Michigan are:

What cities in Michigan are hiring for Technical Accounts Manager jobs?

Cities in Michigan with the most Technical Accounts Manager job openings:

Infographic showing various Technical Accounts Manager job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution.

Sr Key Accounts Manager (Industrial/Semi/Battery)

Thermo Fisher Scientific

Leslie, MI • On-site

Full-time

Posted 17 days ago


Key responsibilities

  • Develop and execute account strategies to grow market share and customer loyalty.

  • Build and maintain long-term relationships with key customers and coordinate cross-functional resources to ensure customer success.

  • Conduct regular business reviews, negotiate contracts, and identify new business opportunities within assigned accounts.


Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 430 frontline employees who took The Breakroom Quiz

171st of 546 rated manufacturers


Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Sr Key Accounts Manager (Industrial/Semi/Battery)

Job Summary

  • Coverage: Industrial, Semiconductor, and Clean Energy (Battery) markets, leveraging Thermo Fisher Scientific’s broad portfolio to develop cross-divisional business opportunities
  • Customer Segment: Semiconductor and Battery manufacturers, materials, parts and equipment companies, and other strategic industrial accounts across the broader value chain
  • Business Focus: New account development, whitespace identification, and strategic opportunity creation, orchestrating cross-divisional resources to drive One Thermo Fisher solutions and commercial growth
  • Territory: Nationwide, with a primary focus on the Yongin Semiconductor Mega Cluster and the expanding semiconductor materials, parts, and equipment ecosystem
  • Office: Giheung Office, Yongin / Suseo Seoul


DESCRIPTION:
As a Senior Key Account Manager at Thermo Fisher Scientific, you'll contribute to strategic growth and build long-term partnerships with key customers across Academia, Industry, Biotechnology, Healthcare, and Diagnostics sectors. You'll translate customer insights into meaningful partnership opportunities while representing our comprehensive portfolio of innovative scientific solutions. Working in a collaborative environment, you'll develop and execute account strategies that deliver exceptional value to customers while meeting revenue objectives. You'll build professional relationships with decision-makers and coordinate cross-functional resources to ensure customer success.
Your responsibilities will include developing comprehensive business plans, conducting regular business reviews, negotiating contracts, and implementing strategic initiatives to grow market share and customer loyalty. You'll collaborate across divisions to leverage Thermo Fisher's full capabilities, while maintaining strong relationships with stakeholders and decision-makers. Through proactive account management and innovative solutions, you'll help customers advance their critical work in making the world healthier, cleaner, and safer.
REQUIREMENTS:
• Bachelor's degree plus 8 years of experience in strategic account management, preferably in life sciences, healthcare, or diagnostic markets
• Preferred Fields of Study: Science, Engineering, Business, or related field
• Additional relevant certifications in sales, account management, or related areas beneficial
• Demonstrated success in developing and growing key account relationships at executive levels
• Strong technical aptitude and ability to understand complex scientific workflows and applications
• Advanced negotiation and contract management skills
• Excellent presentation and communication abilities
• Demonstrated success working in collaborative organizations
• Proficiency in CRM systems (especially Salesforce) and Microsoft Office Suite
• Strong analytical and business planning capabilities
• Ability to travel 50-75%
• Fluency in English required; additional language skills beneficial
• Experience with consultative selling and complex sales cycles
• Demonstrated success in developing and executing strategic account plans
• Strong financial acumen and ability to analyze business opportunities
• Experience coordinating teams to deliver customer solutions

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  • 국가를 위해 헌신하신 보훈대상자 및 장애인 지원자분들을 적극 환영하며, 관련 법령에 따라 우대합니다.

  • 온라인 지원 시, (3) 장애 여부(Disabled) 또는 (4) 보훈 대상(Veteran) 항목에 해당하시는 경우 ‘Yes’로 표시해 주시기 바랍니다.

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