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Technical Account Jobs in Georgia (NOW HIRING)

Varonis

Technical Account Manager

Atlanta, GA · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

varonis

Technical Account Manager

Atlanta, GA · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

iboss

Technical Account Manager

Atlanta, GA · On-site

To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring ...

AutoStore

Technical Account Manager

Atlanta, GA

As a Technical Account Manager, you will be part of the Technical Account Management team responsible for ensuring the successful implementation, adoption, and ongoing satisfaction of our Customers ...

NexusOne

Technical Account Manager

Atlanta, GA · On-site

They are seeking a Technical Account Manager who will serve as a technical advisor and architect for enterprise accounts, ensuring effective communication between customers and NX1's engineering team.

Yardi

Technical Account Manager

Atlanta, GA · On-site

$75K - $78K/yr

Join our team as a Technical Account Manager, where you'll serve as a trusted resource helping clients get the most out of their software. By developing and maintaining expert-level knowledge of our ...

New

Ping Identity

Technical Account Manager

Atlanta, GA

$120K - $140K/yr

As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with their Ping solutions. As part of the company's Global ...

Yardi

Associate Technical Account Manager

Atlanta, GA · On-site

$31.25 - $32.81/hr

Join our Public Housing Team as an Associate Technical Account Manager (ATAM). As an ATAM on Yardi's Public Housing Team, your mission is clear: deliver exceptional customer support, prioritize ...

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Technical Account information

What are the key skills and qualifications needed to thrive as a Technical Account Manager?

To thrive as a Technical Account Manager, you need a solid background in IT or computer science, strong problem-solving abilities, and experience managing customer relationships. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, as well as certifications like ITIL or relevant vendor-specific credentials, are frequently required. Exceptional communication, client management, and organizational skills set top performers apart in this role. These competencies are crucial for ensuring customer satisfaction, resolving technical issues efficiently, and driving long-term business partnerships.

How does a Technical Account Manager typically work with client teams to address technical challenges?

Technical Account Managers (TAMs) play a crucial role in bridging the gap between clients and technical support teams. They work closely with client stakeholders to understand their business objectives, proactively identify potential technical issues, and develop tailored solutions. TAMs often coordinate with internal engineers, product specialists, and support staff to ensure smooth implementation and resolution of client concerns. This collaborative approach helps build trust and ensures that clients receive timely, effective support, which is essential for long-term partnerships.

What is the difference between Technical Account vs Technical Support Specialist?

AspectTechnical AccountTechnical Support Specialist
CredentialsTypically requires technical certifications, account management experienceRequires technical knowledge, certifications like CompTIA, or vendor-specific training
Work EnvironmentClient-facing, proactive account management, strategic planningSupport-focused, reactive troubleshooting, customer assistance
Employer & Industry UsageUsed in tech companies, SaaS providers, enterprise solutionsCommon across IT, software, hardware support roles

While both roles involve technical knowledge, a Technical Account Manager focuses on maintaining client relationships and strategic planning, whereas a Technical Support Specialist primarily handles troubleshooting and resolving technical issues. Understanding these differences helps in choosing the right career path or job search focus.

Are technical account jobs high paying?

Technical account management roles often offer competitive salaries, especially for those with technical skills, certifications, and experience in customer support, IT, or software. Salaries can vary based on industry, location, and company size but generally tend to be higher than average for entry-level positions and increase with expertise and responsibilities.

What is a technical account job?

A technical account job typically involves providing technical support, consulting, and solutions to clients, often focusing on product implementation, troubleshooting, and maintaining customer relationships. It requires strong technical skills, knowledge of relevant tools or platforms, and effective communication to address client needs and ensure satisfaction.

What are the most commonly searched types of Technical Account jobs in Georgia?

The most popular types of Technical Account jobs in Georgia are:

What are popular job titles related to Technical Account jobs in Georgia?

For Technical Account jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Technical Account jobs in Georgia look for?

The top searched job categories for Technical Account jobs in Georgia are:

Technical Account jobs near you
Infographic showing various Technical Account job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% In-person, and 54% Remote job distribution.

Technical Account Manager

Varonis

Atlanta, GA • Remote

Full-time

Posted 28 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

181st of 246 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

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