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Technical Account Manager Jobs in Rochester, MN (NOW HIRING)

Sanco Equipment

Account Manager

Stewartville, MN · On-site

The Account Manager is responsible for generating new business and growing existing accounts through the sale of new and used equipment, parts, rental solutions, and service programs. This role ...

Sanco Equipment

Account Manager

Stewartville, MN · On-site

The Account Manager is responsible for generating new business and growing existing accounts through the sale of new and used equipment, parts, rental solutions, and service programs. This role ...

Orkin LLC

Account Manager

Rochester, MN · On-site

$75K - $80K/yr

As an Orkin Account Manager , you'll be the trusted partner our clients rely on to protect their businesses and homes. Oversee accounts, perform on-site inspections, identify needs, and design ...

Cobot

Strategic Account Manager (Healthcare)

Rochester, MN · On-site

$200K - $240K/yr

The Strategic Account Manager (Healthcare) will serve as the primary relationship lead for one of Cobot's most strategic enterprise customers, ensuring alignment across stakeholders and driving ...

Benchmark

Technical Program Manager I

Rochester, MN · On-site

$79K - $99K/yr

... sites and account management • Lead, or assist in leading, business review meetings with ... technical data and to address technical problems • Lead or participate in a continuous ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$127K - $185K/yr

Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Rochester, MN

Technical Account Manager information

See Rochester, MN salary details

$40.7K

$87.9K

$171.8K

How much do technical account manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for technical account manager in Rochester, MN is $87,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $102,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Account Manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a Technical Account Manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to Become a Technical Account Manager

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do Technical Account Managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
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What job categories do people searching Technical Account Manager jobs in Rochester, MN look for? The top searched job categories for Technical Account Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Technical Account Manager jobs? Cities near Rochester, MN with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Technical Support Professional - Ceph Storage

Technical Support Professional - Ceph Storage

IBM

Rochester, MN • On-site

Full-time

Posted 26 days ago

IBM rating

7.9

Company rating: 7.9 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

99th of 188 rated software companies

Job description

Job Summary:
IBM is looking to enhance its Technical Support team by adding a Technical Support Professional specializing in Ceph Storage. This role involves providing exceptional customer support for specific clients, focusing on technical account management and ensuring a smooth experience with IBM's Ceph Storage solutions.
Responsibilities:
• Technical advisor for the customer that need help planning and deploying IBM Software successfully. TAM’s serve as a consistent single point of contact for the customer as their technology needs evolve.
• TAM’s partner with the customer to resolve potential problems before they occur, minimizing disruption and freeing the customer to focus on their key business challenges. TAMs help guide and advise technology strategy, mobilizing an extended team that will help the customer get the most out of their IBM products and solutions.
Qualifications:
Required:
• A background with Linux system administration through the CLI with at least 3 years experience.
• A background is software defined storage with at least 2 years experience.
• A background in the Opensource Ceph project with at least 2 years experience in administration and debugging issues.
Preferred:
• Bachelor's Degree
• A background with Linux system administration through the CLI with at least 5 years experience.
• A background is software defined storage with at least 3 years experience.
• A background in the Opensource Ceph project with at least 3 years experience in administration and debugging issues.
• Experience in handling customer escalations and managing customer issues.
• Experience in project management
Company:
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions. Founded in 1911, the company is headquartered in Armonk, USA, with a team of 10001+ employees. The company is currently Late Stage.

What IBM employees say

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Benefits

Hours and flexibility

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About IBM

Sourced by ZipRecruiter

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Armonk, NY, US

Year founded

1911

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