This role involves providing exceptional customer support for specific clients, focusing on technical account management and ensuring a smooth experience with IBM's Ceph Storage solutions.
This role involves providing exceptional customer support for specific clients, focusing on technical account management and ensuring a smooth experience with IBM's Ceph Storage solutions.
Technical Program Manager I
Rochester, MN · On-site
$79K - $99K/yr
... sites and account management • Lead, or assist in leading, business review meetings with ... technical data and to address technical problems • Lead or participate in a continuous ...
Technical Program Manager I
Rochester, MN · On-site
$79K - $99K/yr
... sites and account management • Lead, or assist in leading, business review meetings with ... technical data and to address technical problems • Lead or participate in a continuous ...
Technical Success Manager
Rochester, MN · On-site
The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...
Technical Success Manager
Rochester, MN · On-site
The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...
Technical Success Manager
Rochester, MN · On-site
$127K - $185K/yr
Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ...
Technical Success Manager
Rochester, MN · On-site
$127K - $185K/yr
Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ...
Strategic Account Manager
Rochester, MN · On-site +1
... accounts, and ensuring alignment with company, regional, and branch business objectives ... Minimum of a four-year engineering degree or the equivalent in substantial technical work ...
Strategic Account Manager
Rochester, MN · On-site +1
... accounts, and ensuring alignment with company, regional, and branch business objectives ... Minimum of a four-year engineering degree or the equivalent in substantial technical work ...
Regional Account Manager / Security Sales
Rochester, MN · On-site
$70K - $75K/yr
Heartland Security Services is seeking a driven Regional Account Manager to grow our presence ... Perform basic technical assessments, including: * Internet speed tests * Cellular coverage ...
Regional Account Manager / Security Sales
Rochester, MN · On-site
$70K - $75K/yr
Heartland Security Services is seeking a driven Regional Account Manager to grow our presence ... Perform basic technical assessments, including: * Internet speed tests * Cellular coverage ...
Regional Account Manager / Security Sales
Rochester, MN · On-site
$70K - $75K/yr
Heartland Security Services is seeking a driven Regional Account Manager to grow our presence ... Perform basic technical assessments, including: * Internet speed tests * Cellular coverage ...
Regional Account Manager / Security Sales
Rochester, MN · On-site
$70K - $75K/yr
Heartland Security Services is seeking a driven Regional Account Manager to grow our presence ... Perform basic technical assessments, including: * Internet speed tests * Cellular coverage ...
Sr. Bioproduction Account Manager (MN, IA, ND)
$87K - $129K/yr
Residency within the covered territory is required, but given the concentration of accounts ... Coordinate integrated workflow solutions by collaborating with Technical Sales Specialists (TSS ...
Sr. Bioproduction Account Manager (MN, IA, ND)
$87K - $129K/yr
Residency within the covered territory is required, but given the concentration of accounts ... Coordinate integrated workflow solutions by collaborating with Technical Sales Specialists (TSS ...
Dairy Technical Sales Specialist The Dairy Technical Sales Specialist provides technical expertise ... Partners with sales and key dealers to call on large accounts. Collaborates with Area Sales Manager ...
Dairy Technical Sales Specialist The Dairy Technical Sales Specialist provides technical expertise ... Partners with sales and key dealers to call on large accounts. Collaborates with Area Sales Manager ...
The senior consultant provides assistance and recommendations to management and clients on ... Work closely with the account team and the customer or partner to gain a deep understanding of the ...
The senior consultant provides assistance and recommendations to management and clients on ... Work closely with the account team and the customer or partner to gain a deep understanding of the ...
Join Thermo Fisher Scientific as an Account Manager III and play a key role in advancing our ... Working in a highly collaborative, matrixed environment, you will partner with technical ...
Join Thermo Fisher Scientific as an Account Manager III and play a key role in advancing our ... Working in a highly collaborative, matrixed environment, you will partner with technical ...
Project Support Specialist
Rochester, MN · On-site
This role bridges the gap between Project Manager and Project Account Manager by taking on higher-value tasks such as technical review, documentation management, risk identification, and partial ...
Project Support Specialist
Rochester, MN · On-site
This role bridges the gap between Project Manager and Project Account Manager by taking on higher-value tasks such as technical review, documentation management, risk identification, and partial ...
Outside Sales B2B - Account Management - $5K Sales Bonus
Rochester, MN · On-site
$60K - $250K/yr
Over $8,000 in additional incentives, plus a 10% commission bonus on first orders for new accounts ... We provide state-of-the-art warehousing, seamless shipping, and comprehensive warranty, technical ...
Quick apply
Outside Sales B2B - Account Management - $5K Sales Bonus
Rochester, MN · On-site
$60K - $250K/yr
Over $8,000 in additional incentives, plus a 10% commission bonus on first orders for new accounts ... We provide state-of-the-art warehousing, seamless shipping, and comprehensive warranty, technical ...
Account Executive- Base + Uncapped Earnings
Rochester, MN · On-site
$40K - $55K/yr
Demonstrates sufficient technical acumen to be credible in securing sales. * Develops strategies to ... Use account information systems (CRM tools) to develop strategies for expanding the level of ...
Quick apply
Account Executive- Base + Uncapped Earnings
Rochester, MN · On-site
$40K - $55K/yr
Demonstrates sufficient technical acumen to be credible in securing sales. * Develops strategies to ... Use account information systems (CRM tools) to develop strategies for expanding the level of ...
Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... Assume role of project manager for writing assignments, which include project planning, time ...
Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... Assume role of project manager for writing assignments, which include project planning, time ...
... management team to provide direction for the technical operation of the laboratory, including ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...
... management team to provide direction for the technical operation of the laboratory, including ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...
... management team to provide direction for the technical operation of the laboratory, including ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...
... management team to provide direction for the technical operation of the laboratory, including ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...
Assume role of project manager for writing assignments, which include project planning, time ... Interpret technical, medical, and scientific information and write clear, concise and audience ...
Assume role of project manager for writing assignments, which include project planning, time ... Interpret technical, medical, and scientific information and write clear, concise and audience ...
Assume role of project manager for writing assignments, which include project planning, time ... Interpret technical, medical, and scientific information and write clear, concise and audience ...
Assume role of project manager for writing assignments, which include project planning, time ... Interpret technical, medical, and scientific information and write clear, concise and audience ...
Senior Product Manager
Rochester, MN · On-site
$91 - $96/hr
Act as the primary liaison between technical teams and non-technical stakeholders * Support scaling ... Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary ...
Senior Product Manager
Rochester, MN · On-site
$91 - $96/hr
Act as the primary liaison between technical teams and non-technical stakeholders * Support scaling ... Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary ...
Technical Accounts Manager information
See Rochester, MN salary details
$40.7K - $52.6K
8% of jobs
$62K is the 25th percentile. Wages below this are outliers.
$52.6K - $64.5K
21% of jobs
The median wage is $73.8K / yr.
$64.5K - $76.4K
26% of jobs
$76.4K - $88.3K
14% of jobs
$95.3K is the 75th percentile. Wages above this are outliers.
$88.3K - $100.3K
9% of jobs
$100.3K - $112.2K
7% of jobs
$112.2K - $124.1K
5% of jobs
$124.1K - $136K
4% of jobs
$136K - $147.9K
3% of jobs
$147.9K - $159.9K
1% of jobs
$159.9K - $171.8K
0% of jobs
$40.7K
$87.9K
$171.8K
How much do technical accounts manager jobs pay per year?
What is the difference between Technical Accounts Manager vs Customer Success Manager?
| Aspect | Technical Accounts Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Technical support, issue resolution, and account management for technical products | Customer retention, onboarding, and overall satisfaction |
| Required Skills | Technical knowledge, troubleshooting, communication | Relationship building, communication, customer advocacy |
| Work Environment | Technical teams, client sites, support centers | Sales teams, client offices, remote |
| Certifications | Technical certifications (e.g., Cisco, Microsoft) | Customer service or management certifications (e.g., CSCP) |
The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.
IBM rating
7.9
Based on 72 frontline employees who took The Breakroom Quiz
99th of 188 rated software companies
Job description
IBM is looking to enhance its Technical Support team by adding a Technical Support Professional specializing in Ceph Storage. This role involves providing exceptional customer support for specific clients, focusing on technical account management and ensuring a smooth experience with IBM's Ceph Storage solutions.
Responsibilities:
• Technical advisor for the customer that need help planning and deploying IBM Software successfully. TAM’s serve as a consistent single point of contact for the customer as their technology needs evolve.
• TAM’s partner with the customer to resolve potential problems before they occur, minimizing disruption and freeing the customer to focus on their key business challenges. TAMs help guide and advise technology strategy, mobilizing an extended team that will help the customer get the most out of their IBM products and solutions.
Qualifications:
Required:
• A background with Linux system administration through the CLI with at least 3 years experience.
• A background is software defined storage with at least 2 years experience.
• A background in the Opensource Ceph project with at least 2 years experience in administration and debugging issues.
Preferred:
• Bachelor's Degree
• A background with Linux system administration through the CLI with at least 5 years experience.
• A background is software defined storage with at least 3 years experience.
• A background in the Opensource Ceph project with at least 3 years experience in administration and debugging issues.
• Experience in handling customer escalations and managing customer issues.
• Experience in project management
Company:
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions. Founded in 1911, the company is headquartered in Armonk, USA, with a team of 10001+ employees. The company is currently Late Stage.
About IBM
Sourced by ZipRecruiter
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Armonk, NY, US
Year founded
1911