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Global Technical Account Manager Jobs in Rochester, MN

Reckitt

Technical Services Associate Manager

Wanamingo, MN · On-site

$117K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are a global team united by this purpose.Join us in our fight to make access to the highest ... About the role The Site Technical Associate Manager is accountable for the on-going technical ...

Reckitt

Technical Services Associate Manager

Wanamingo, MN

$117K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are a global team united by this purpose. Join us in our fight to make access to the highest ... About the role The Site Technical Associate Manager is accountable for the on-going technical ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$113K - $113K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... The Technical Success Manager also works to provide feedback on MCP products and services ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$113K - $113K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... The Technical Success Manager also works to provide feedback on MCP products and services ...

Mayo Clinic

Technical Success Manager - Data

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... The Technical Success Manager also works to provide feedback on MCP products and services ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$117K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Technical Success Manager works with Mayo Clinic Platform prospective and current clients ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$117K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Technical Success Manager works with Mayo Clinic Platform prospective and current clients ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...

Mayo Clinic

Technical Product Manager

Rochester, MN · Hybrid

$169K - $196K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... Qualifications Bachelor's Degree and 3 yrs of technical digital product management experience (3 ...

Mayo Clinic

Technical Success Manager - Data

Rochester, MN

$117K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Technical Success Manager works with Mayo Clinic Platform prospective and current clients ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...

Mayo Clinic

Technical Success Manager - Data

Rochester, MN · On-site

$113K - $113K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Technical Success Manager works with Mayo Clinic Platform prospective and current clients ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...

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All JobsGlobal Technical Account JobsGlobal Technical Account Manager JobsGlobal Technical Account Manager Jobs in Rochester, MN

Global Technical Account Manager information

See Rochester, MN salary details

$40.7K

$87.9K

$171.8K

How much do global technical account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for global technical account manager in Rochester, MN is $87,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $102,200.00 per year, depending on experience, location, and employer.

What is a global technical account manager?

A Global Technical Account Manager (GTAM) is a professional responsible for managing and supporting the technical needs of a company's key clients across multiple regions or countries. They act as the main point of contact between the client and the company's technical teams, ensuring that products and services are delivered effectively and any technical issues are resolved quickly. GTAMs often work with multinational clients, providing strategic guidance, facilitating communication, and coordinating resources to meet global requirements. Their goal is to build strong client relationships and ensure customer satisfaction with the company's technical offerings.

How does a global technical account manager typically collaborate with international clients and internal teams?

As a Global Technical Account Manager, you will regularly coordinate with both international clients and cross-functional internal teams, such as sales, engineering, and support. This role requires strong communication skills to manage client expectations, provide technical guidance, and ensure seamless delivery of solutions across different time zones and cultures. You'll often act as the primary technical point of contact, facilitating regular status updates, troubleshooting complex issues, and driving alignment between client requirements and internal resources. Adapting to diverse work styles and leveraging virtual collaboration tools are key to success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a global technical account manager, and why are they important?

A Global Technical Account Manager requires strong technical expertise, customer relationship management experience, and typically a degree in computer science or a related field. Familiarity with CRM platforms, cloud services, and technical support systems, as well as relevant certifications like ITIL or AWS, is highly beneficial. Exceptional communication, problem-solving, and cross-cultural collaboration skills help build trust and navigate complex client environments. These competencies are crucial for delivering high-value solutions, ensuring client satisfaction, and managing international accounts effectively.

What is the difference between Global Technical Account Manager vs Technical Support Engineer?

AspectGlobal Technical Account ManagerTechnical Support Engineer
CredentialsTechnical certifications, industry-specific knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, strategic account managementTechnical issue resolution, customer support
Employer & IndustryTech companies, enterprise solutionsIT service providers, software companies
Search & Comparison IntentUnderstanding strategic roles, account managementTechnical troubleshooting, support roles

The Global Technical Account Manager focuses on strategic, long-term relationships with clients, ensuring product success and satisfaction. In contrast, a Technical Support Engineer primarily handles technical issues and troubleshooting. Both roles require technical expertise, but their focus and daily tasks differ significantly.

What job categories do people searching Global Technical Account Manager jobs in Rochester, MN look for?

The top searched job categories for Global Technical Account Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Global Technical Account Manager jobs?

Cities near Rochester, MN with the most Global Technical Account Manager job openings:

Global Technical Account Manager jobs near you

Account Manager (Rochester, MN)

Guardant Health

Rochester, MN • On-site, Remote

$77K - $106K/yr

Full-time

Re-posted 11 days ago

Guardant Health rating

9.4

Company rating: 9.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

3rd of 120 rated laboratories

Job description

Company Description
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook.
Responsibilities:
  • Drive opportunities in current clients
  • Work with existing accounts and build processes to identify patients and send samples
  • Responsible for overall customer service and account management
  • Work to ensure timely sample acquistion
  • Driving tests per customer in current accounts
  • Drive the process of ordering in current customers
  • Streamlines customer service
  • Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
  • Identify and develop opportunities between oncology clients and GHI.
  • Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
  • Ensure team objectives are met
  • Work effectively with individuals across multiple departments throughout GHI
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Qualifications:
  • 2-3 years customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
  • Previous experience in pharma, diagnostic, medical device or biotech setting is preferred.
  • Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
  • Comfortable communicating and presenting at the executive level (CEO, COO, CFO)
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.
  • Knowledge of oncology, hematology, chemotherapeutics and targeted agents is ideal.
  • Excellent negotiation and customer service skills.
  • Outstanding strategic sales account planning skills.
  • Superior listening and problem solving skills.
  • Ability to handle sensitive information and maintain a very high level of confidentiality
  • Demonstrate customer support abilities throughout the sales cycle
  • Impeccable verbal communication and presentation skills
  • Must be very proficient with all Microsoft Office products - particularly Excel and PowerPoint
  • Effective and regular utilization of Salesforce.com
  • Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
  • Ability to work effectively with minimal direction from, or interface with, manager
  • Problem solving, decision making and technical learning
  • Strong administrative skills and sophistication to manage business in complex environments
  • Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Frequent travel ( > 50%) throughout the territory as needed

AI & Digital Fluency
  • Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work.

Hybrid Work Model:This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need.Primary Location: Remote-USA-MNPrimary Location Base Pay Range: $77,200 - $106,150Other US Location(s) Base Pay Range: $77,200 - $106,150If the role is performed in Colorado, the pay range for this job is: $77,200 - $106,150
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com
A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.
Please visit our career page at: http://www.guardanthealth.com/jobs/

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