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Technical Account Manager Tam Jobs in Rochester, MN

SPECTRUM

Account Manager

Rochester, MN · On-site +1

$23K - $41K/mo

As an Account Executive , you will lead all sales and client management responsibilities of your ... levels of technical expertise * Deliver client results that earn repeat business * We're an ...

New

Benchmark

Technical Program Manager I

Rochester, MN · On-site

$79K - $99K/yr

... sites and account management • Lead, or assist in leading, business review meetings with ... technical data and to address technical problems • Lead or participate in a continuous ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ... Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$127K - $185K/yr

Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ...

SPECTRUM

Advertising Account Executive

Rochester, MN · On-site +1

$23K - $41K/mo

As an Account Executive , you will lead all sales and client management responsibilities of your ... levels of technical expertise * Deliver client results that earn repeat business * We're an ...

New

SPECTRUM

Sales Account Executive

Rochester, MN · On-site +1

$23K - $41K/mo

As an Account Executive , you will lead all sales and client management responsibilities of your ... levels of technical expertise * Deliver client results that earn repeat business * We're an ...

New

SPECTRUM

Account Executive Sales

Rochester, MN · On-site +1

$23K - $41K/mo

As an Account Executive , you will lead all sales and client management responsibilities of your ... levels of technical expertise * Deliver client results that earn repeat business * We're an ...

New

SPECTRUM

Marketing Account Executive

Rochester, MN · On-site +1

$23K - $41K/mo

As an Account Executive , you will lead all sales and client management responsibilities of your ... levels of technical expertise * Deliver client results that earn repeat business * We're an ...

New

Spectrum Reach

Advertising Account Executive

Rochester, MN · On-site +1

$23K - $41K/mo

As an Account Executive , you will lead all sales and client management responsibilities of your ... levels of technical expertise * Deliver client results that earn repeat business * We're an ...

New

GDIT

COMSEC/EKMS Manager

Rochester, MN · On-site

Applies technical knowledge to solve complex problems, understand the interrelationships of ... account in accordance with National Security Agency (NSA) and specified service regulations ...

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All JobsTechnical Account Manager Tam JobsTechnical Account Manager Tam Jobs in Rochester, MN

Technical Account Manager Tam information

See Rochester, MN salary details

$40.7K

$87.9K

$171.8K

How much do technical account manager tam jobs pay per year?

As of Jun 13, 2026, the average yearly pay for technical account manager tam in Rochester, MN is $87,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $102,200.00 per year, depending on experience, location, and employer.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What is a Technical Account Manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a Technical Account Manager (TAM), and why are they important?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges Technical Account Managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.
What job categories do people searching Technical Account Manager Tam jobs in Rochester, MN look for? The top searched job categories for Technical Account Manager Tam jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Technical Account Manager Tam jobs? Cities near Rochester, MN with the most Technical Account Manager Tam job openings:
Technical Account Manager Tam jobs near you
Technical Support Professional - Ceph Storage

Technical Support Professional - Ceph Storage

IBM

Rochester, MN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

IBM rating

7.9

Company rating: 7.9 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

99th of 189 rated software companies

Job description

Job Summary:
IBM is looking to enhance its Technical Support team by adding a Technical Support Professional specializing in Ceph Storage. This role involves providing exceptional customer support for specific clients, focusing on technical account management and ensuring a smooth experience with IBM's Ceph Storage solutions.
Responsibilities:
• Technical advisor for the customer that need help planning and deploying IBM Software successfully. TAM’s serve as a consistent single point of contact for the customer as their technology needs evolve.
• TAM’s partner with the customer to resolve potential problems before they occur, minimizing disruption and freeing the customer to focus on their key business challenges. TAMs help guide and advise technology strategy, mobilizing an extended team that will help the customer get the most out of their IBM products and solutions.
Qualifications:
Required:
• A background with Linux system administration through the CLI with at least 3 years experience.
• A background is software defined storage with at least 2 years experience.
• A background in the Opensource Ceph project with at least 2 years experience in administration and debugging issues.
Preferred:
• Bachelor's Degree
• A background with Linux system administration through the CLI with at least 5 years experience.
• A background is software defined storage with at least 3 years experience.
• A background in the Opensource Ceph project with at least 3 years experience in administration and debugging issues.
• Experience in handling customer escalations and managing customer issues.
• Experience in project management
Company:
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions. Founded in 1911, the company is headquartered in Armonk, USA, with a team of 10001+ employees. The company is currently Late Stage.

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About IBM

Sourced by ZipRecruiter

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Armonk, NY, US

Year founded

1911

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