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Technical Account Manager Tam Jobs in Rochester, MN

GDIT

COMSEC/EKMS Manager

Rochester, MN · On-site

Applies technical knowledge to solve complex problems, understand the interrelationships of ... account in accordance with National Security Agency (NSA) and specified service regulations ...

Mayo Clinic

Manager - Information Security

Rochester, MN · On-site

$148K - $214K/yr

Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with ... Three years leadership/management experience (i.e. guiding technical staff, leading technical ...

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Technical Account Manager Tam information

See Rochester, MN salary details

$40.7K

$87.9K

$171.8K

How much do technical account manager tam jobs pay per year?

As of Aug 22, 2026, the average yearly pay for technical account manager tam in Rochester, MN is $87,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $102,200.00 per year, depending on experience, location, and employer.

What is a technical account manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a technical account manager (TAM)?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges technical account managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What job categories do people searching Technical Account Manager Tam jobs in Rochester, MN look for?

The top searched job categories for Technical Account Manager Tam jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Technical Account Manager Tam jobs?

Cities near Rochester, MN with the most Technical Account Manager Tam job openings:

Technical Account Manager Tam jobs near you
Infographic showing various Technical Account Manager Tam job openings in Rochester, MN as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $87,851 per year, or $42.2 per hour.

COMSEC/EKMS Manager

GDIT

Rochester, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 hours ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 225 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret

Clearance Level Must Be Able to Obtain:

Top Secret

Public Trust/Other Required:

None

Job Family:

Network and Telecommunications

Job Qualifications:

Skills:

Communication, Communications Security (COMSEC), Telecommunications

Certifications:

None

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a COMSEC/EKMS Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a COMSEC/EKMS Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on a COMSEC/EKMS Manager joining our team to manage a classified COMSEC account in accordance with specified regulations.
HOW A COMSEC/EKMS MANAGER WILL MAKE AN IMPACT
Analyzes, administers, and maintains telecommunications systems
Manage and supervise communications support personnel
Monitors the operations of telecommunications systems and services of vendors
Provides end-user training of telecommunications features and functionality
Leverages Lead level "hands on" work experience in support of installations, repair, troubleshooting, and maintenance of communications systems.
Applies technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems.
WHAT YOU'LL NEED TO SUCCEED:
Required Experience: 1+ years of related experience

Certifications: Key Management Infrastructure (KMI), Security +
Required Technical Skills: Generation and distribution of electronic keys from national and service level sources to the end-item communications security component (End Cryptographic Unit - ECU)
Security Clearance Level: TOP SECRET
Required Skills and Abilities:

- Managing system databases to include compilation of systems reports and overall system performance

- COMSEC (KMI and EKMS) standards

- Generation and distribution of electronic keys from national and service level sources to the end-item communications security component (End Cryptographic Unit - ECU)
Location: On Customer Site
US Citizenship Required - Top Secret

CERTIFICATIONS:

Must meet the certification requirement on the SPIN-C or individual task order.

GENERAL EXPERIENCE:

Lead level "hands on" work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Lead level experience in the following:

Managing system databases to include compilation of systems reports and overall system performance

Managing a Department of War (DOW) classified COMSEC account in accordance with National Security Agency (NSA) and specified service regulations

Managing and supervising communications support personnel

COMSEC (KMI and EKMS) standards

Generation and distribution of electronic keys from national and service level sources to the end-item communications security component (End Cryptographic Unit - ECU)


GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

#DefenseOCONUS

The likely hourly rate for this position is between $39.11 - $0.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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