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Technical Account Manager Jobs in Nebraska (NOW HIRING)

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

Qualys

Technical Account Manager

Omaha, NE · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

Relativity

Senior Technical Account Manager

Omaha, NE · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

Orion

Premier Technical Account Manager

Omaha, NE · On-site

$63K - $95K/yr

As a Premier Technical Account Manager you will serve as the strategic technical partner and primary relationship owner for assigned high-value advisory firms. This role combines deep platform ...

Orion

Premier Technical Account Manager

Omaha, NE · Hybrid

$63K - $95K/yr

As a Premier Technical Account Manager you will serve as the strategic technical partner and primary relationship owner for assigned high-value advisory firms. This role combines deep platform ...

Orion

Premier Technical Account Manager

Omaha, NE · Hybrid

$63K - $95K/yr

As a Premier Technical Account Manager you will serve as the strategic technical partner and primary relationship owner for assigned high-value advisory firms. This role combines deep platform ...

Orion

Premier Technical Account Manager

Omaha, NE · On-site

$63K - $95K/yr

As a Premier Technical Account Manager you will serve as the strategic technical partner and primary relationship owner for assigned high-value advisory firms. This role combines deep platform ...

21st Century Equipment

Account Manager

Imperial, NE · On-site

$90K - $245K/yr

Are you ready to take on a dynamic account management role where your success directly impacts your paycheck and a thriving business? If you're a go-getter who embraces opportunities other people shy ...

21st Century Equipment

Account Manager

Imperial, NE · On-site

$90K - $245K/yr

Are you ready to take on a dynamic account management role where your success directly impacts your paycheck and a thriving business? If you're a go-getter who embraces opportunities other people shy ...

NextDeavor Inc.

Account Manager

Omaha, NE · On-site

$50K - $65K/yr

Account Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with qualified applicants. Become a Key Player as an Account Manager You will act as the primary point of ...

Lincoln Industries

Account Manager

Lincoln, NE · On-site

... technical procedures, or governmental regulations. Ability to write reports, business ... Account Manager Job Code: ACCTMGR001 Job Category E - Low Labor Intensive Must be able to perform ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Nebraska

Technical Account Manager information

See Nebraska salary details

$38.1K

$82.4K

$161.1K

How much do technical account manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for technical account manager in Nebraska is $82,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $95,800.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What are the most commonly searched types of Technical Account jobs in Nebraska?

The most popular types of Technical Account jobs in Nebraska are:

What are popular job titles related to Technical Account Manager jobs in Nebraska?

For Technical Account Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Nebraska look for?

The top searched job categories for Technical Account Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Technical Account Manager jobs?

Cities in Nebraska with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Nebraska as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $82,402 per year, or $39.6 per hour.

Technical Account Manager

ACI Worldwide

Omaha, NE • On-site

Full-time

Posted 29 days ago

Job description


Powering the world's payments ecosystem
ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Sr Technical Account Manager in Omaha, NE or Norcross, GA, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!
Job Purpose
The Senior Technical Account Manager (Sr TAM) is a senior-level, customer-facing technical professional responsible for managing complex, high-value customer relationships. The Sr TAM ensures customers receive exceptional technical service delivery aligned with contractual commitments, customer business objectives, and ACI operational standards. This role acts as a trusted technical advisor to customers and a key internal partner to Support, Customer Success, Product, Engineering, and Professional Services teams.
Essential Functions and Responsibilities
Customer Technical Ownership
  • Serve as the primary technical point of contact for assigned complex or enterprise customers.
  • Own the post-implementation technical relationship, ensuring stability, performance, and optimization of ACI
    solutions.
  • Develop deep understanding of customer environments, business priorities, and contractual obligations.
  • Advocate for customer needs internally and coordinate cross-functional engagement to drive resolution and value realization.
  • Escalation & Issue Management
  • Manage complex technical issues and escalations, ensuring timely resolution and clear communication.
  • Facilitate major incident response, including root cause analysis and post-incident reviews.
  • Ensure adherence to SLAs and service commitments in collaboration with Support and Operations teams.
  • Strategic Engagement & Value Delivery
  • Leverage AI tooling to bring velocity, holistic understanding and value to the customer relationship
  • Perform as a key contributor for technical reviews, health checks, and service governance meetings with customers.
  • Identify risks, trends, and opportunities to improve system performance and customer outcomes.
  • Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives.
  • Collaboration & Knowledge Sharing
  • Collaborate closely with Product, Engineering, and Professional Services to align solutions to customer needs.
  • Share best practices and provide informal mentoring to other Technical Account Managers.
  • Contribute to continuous improvement of TAM processes, tools, and documentation.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
    ACI Worldwide Job Description
  • 5-8+ years of experience in Technical Account Management, Customer Success, Technical Consulting,
    or similar customer-facing technical roles.
  • Experience supporting enterprise customers in SaaS, hosted, cloud, payments, or financial technology environments.
  • Demonstrated success managing complex technical escalations and executive-level customer interactions.
  • Strong ability to understand and explain complex system architectures and integrations.
  • Excellent verbal and written communication skills across technical and non-technical audiences.
  • Proven ability to operate effectively in high-pressure, customer-critical situations.
    Preferred Qualifications (Education, Experience, Competencies)
  • Prior experience in payments, financial services, or mission-critical transaction processing environments.
  • Experience working with globally distributed customers and cross-functional teams.
  • Familiarity with service governance models and enterprise support frameworks.

Competencies:
  • Customer Focus
  • Technical Acumen
  • Problem Solving
  • Communication
  • Collaboration
  • Results Orientation
  • Continuous Improvement

Work Environment:
  • Primarily office or remote-based work environment.
  • Occasional travel may be required to customer sites or internal meetings.

Physical demands:
  • Ability to sit or stand for extended periods of time.
  • Ability to work at a computer and communicate effectively via phone and video conferencing tools.

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.comJob ID (Requisition #19696)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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