ZipRecruiter

Log In

1

Tech Support Jobs in Houston, TX (NOW HIRING)

JP Morgan Chase

Technology Support III

Houston, TX · On-site

As a Technology Support III at JPMorganChase within the Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows.

Persona AI

IT Support Specialist

Houston, TX · On-site

Job Title: IT Support Specialist Department: IT / Infrastructure Reports To: IT Administrator (Jason Graham) Employment Type: Full-Time Location: Houston - Required (on-site), with occasional travel ...

TAS Energy

IT Support Specialist

Houston, TX · On-site

The IT Support Specialist provides technical support for desktop, laptop, and tablet computers, applications, and related technology. Responsibilities include system specification, installation ...

Comfortsystemsusa

IT Support Specialist

Houston, TX · On-site

The IT Support Specialist provides technical support for desktop, laptop, and tablet computers, applications, and related technology. Responsibilities include system specification, installation ...

ORS Nasco

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

POSITION SUMMARY We are seeking a skilled and motivated IT Service Desk Technician to join our on-site Information Technology team supporting warehouse and distribution center operations. This role ...

Riot Platforms

IT Support Technician II

Houston, TX · On-site

$20.50 - $28.25/hr

About this role The IT Support Technician II is an experienced technical support role responsible for advanced incident resolution, break/fix support, hands-on project participation, and ...

JP Morgan Chase

Technology Support Lead

Houston, TX · On-site

As a Technology Support Lead at JPMorgan Chase within the Commercial and Investment Bank team, you will serve as a senior technical authority responsible for ensuring the stability, performance, and ...

JPMorgan Chase & Co

Technology Support Lead

Houston, TX · On-site

As a Technology Support Lead at JPMorgan Chase within the Commercial and Investment Bank team, you will serve as a senior technical authority responsible for ensuring the stability, performance, and ...

previous pagenext page

Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Houston, TX

Tech Support information

See Houston, TX salary details

$26.2K

$42.1K

$63.9K

How much do tech support jobs pay per year?

As of Aug 23, 2026, the average yearly pay for tech support in Houston, TX is $42,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,500.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Houston, TX?

The most popular types of Tech Support jobs in Houston, TX are:

What are popular job titles related to Tech Support jobs in Houston, TX?

For Tech Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Houston, TX look for?

The top searched job categories for Tech Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Tech Support jobs?

Cities near Houston, TX with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Houston, TX as of August 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $42,127 per year, or $20.3 per hour.

Technology Support III

JPMorgan Chase & Co.

Houston, TX • On-site

Full-time

Medical, Retirement

Re-posted 26 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 496 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description


Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III at JPMorganChase within the Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities:
  • Delivers end-to-end application and infrastructure services, supporting day-to-day maintenance of critical systems to ensure seamless business operations, sustained operational stability, resilience, and high availability.
  • Demonstrates a production-support-first approach by independently handling and resolving day-to-day issues impacting the application stack, while leveraging development expertise to drive long-term solutions.
  • Proactively monitors production environments for anomalies using standard observability toolsets and real-time dashboards, continuously enhancing them to provide visibility into system operability, performance metrics, and timely issue remediation.
  • Identifies, escalates, and communicates issues in a timely manner while providing well-defined solutions to business and technology stakeholders.
  • Analyzes complex situations and emerging trends to anticipate, prevent, and resolve incidents, driving effective problem and change management across full-stack technology systems, applications, and infrastructure.
  • Oversees the trading application stack and critical batch processing workflows to maintain operational integrity and performance standards.
  • Engages regularly with business client services, infrastructure teams, and key stakeholders to ensure alignment and continuity of supported applications.
  • Manages the seamless onboarding of new businesses, clients, and applications into the team's portfolio, ensuring smooth integration and transition.
  • Provides support during weekday and weekend shifts on a rotational basis to ensure round-the-clock operational coverage.

Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience in observability and monitoring tools and techniques
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
  • Undergraduate degree in a numerate subject (e.g. mathematics, engineering, computing science)
  • Experience with Control M and Autosys Scheduler
  • Experience developing and supporting applications built on Python, Java, or .NET framework
  • Experience with relational databases and ability to write complex SQL queries
  • Experience working with UNIX/Linux platforms - Red Hat Enterprise Linux (RHEL) and AWS platform
  • Proficiency with incident and problem management best practices including resource coordination, stakeholder communication, root cause analysis, and incident post mortems

Preferred qualifications, capabilities, and skills
  • Working knowledge of public cloud
  • Demonstrated knowledge of Networking/Infrastructure
  • Experience with KDB or other non-SQL databases
  • Experience supporting public/private cloud-based, Java or trading applications a plus
  • AWS certifications preferred (Cloud Practitioner)
  • Working knowledge of Grafana, Splunk, is a plus; Working knowledge in automation scripting is preferred.
  • Working knowledge of Investment Banking

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply