ZipRecruiter

Log In

1

Tech Support Jobs in Chicago, IL (NOW HIRING)

DSN Group, Inc.

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients. Responsibilities: * Provide technical assistance with computer hardware and ...

DSN Group, Inc.

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients. Responsibilities: * Provide technical assistance with computer hardware and ...

SpiderRock

IT Support Technician

Chicago, IL · On-site

$22.25 - $30.50/hr

SpiderRock is a technology solutions company seeking an IT Support Technician to assist with basic IT maintenance and support tasks. The role involves managing IT support requests, creating user ...

TEKsystems

It Support Analyst

Alsip, IL

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description We are seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing support ...

Proman Staffing

IT Support Technician

Northbrook, IL · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

PROMAN Group USA is seeking a motivated, customer-focused IT Support Technician to join our IT team. This is a hands-on, onsite role responsible for providing exceptional technical support to ...

Roetzel & Andress

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Position Summary The IT Support Specialist provides hands-on and remote technical support to attorneys, staff, and business professionals across the firm. Reporting to the Manager of IT Services ...

Roetzel and Andress

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Position Summary The IT Support Specialist provides hands-on and remote technical support to attorneys, staff, and business professionals across the firm. Reporting to the Manager of IT Services ...

TCS Education System

IT Site Support Analyst

Chicago, IL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Job Title: IT Support Analyst Department: IT Department Job Purpose: The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School and ...

AKIRA

IT Support Specialist - Retail

Chicago, IL · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United ...

Search Made Easy

Onsite IT Support Technician

Schaumburg, IL

$50K - $60K/yr

  • Medical

  • Retirement

  • PTO

Onsite IT Support Technician - Food Manufacturing Schaumburg, IL Area (Western Chicago Suburbs) About the Opportunity A well-established food manufacturing company in the western suburbs of Chicago ...

AKIRA

IT Support Specialist - Retail

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United ...

Roadshow Concepts

IT Support Specialist I

Oak Brook, IL · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The IT Support Specialist I provides first-line technical support across the organization, assisting end users and administrative staff with hardware, software, and system issues. This ...

previous page

Showing results 41-60

All JobsTech Support JobsTech Support Jobs in Chicago, IL

Tech Support information

See Chicago, IL salary details

$27.8K

$44.8K

$68K

How much do tech support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for tech support in Chicago, IL is $44,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $48,400.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Chicago, IL?

The most popular types of Tech Support jobs in Chicago, IL are:

What are popular job titles related to Tech Support jobs in Chicago, IL?

For Tech Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Chicago, IL look for?

The top searched job categories for Tech Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Tech Support jobs?

Cities near Chicago, IL with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Chicago, IL as of August 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $44,791 per year, or $21.5 per hour.

IT Support Specialist

DSN Group, Inc.

Chicago, IL • On-site

$47K - $55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 2 days ago

Job description

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for users via phone, in person, or remote control/access
  • Onboard new staff with hardware and software
  • O365 is used extensively

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

Company Description

We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.