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Tech Support Jobs in Chicago, IL (NOW HIRING)

IT Support

Chicago, IL · On-site

$18 - $19/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support

Chicago, IL · On-site

$18 - $19/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support

Chicago, IL · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL) Employment Type : Full-time FLSA Classification : Non-Exempt Start Date : ASAP About Braven Braven is ...

Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL) Employment Type : Full-time FLSA Classification : Non-Exempt Start Date : ASAP About Braven Braven is ...

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL) Employment Type : Full-time FLSA Classification : Non-Exempt Start Date : ASAP About Braven Braven is ...

AV/IT Support

Chicago, IL · On-site

$22.25 - $30.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Kforce has a client that is seeking a AV/IT Support in Chicago, IL. Summary: The Audio-Visual Collaboration engineer will be responsible for overseeing the resources, technology, and vendors ...

New

IT Support

Chicago, IL · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support Specialist

Aurora, IL · Hybrid

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The primary responsibility of the IT Support Specialist is to provide response-oriented support of customer requests and issues. The position requires some IT support experience, strong ...

IT Support Specialist

Aurora, IL · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The primary responsibility of the IT Support Specialist is to provide response-oriented support of customer requests and issues. The position requires some IT support experience, strong ...

It Support Analyst

Alsip, IL

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description We are seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing support ...

IT Support

Chicago, IL · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

It Support Analyst

Alsip, IL · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description We are seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing support ...

IT Support Specialist

Aurora, IL · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

OpticsPlanet, Inc. is seeking a 1st Tier IT Support Specialist (Hybrid) . You will be working closely with support engineers and their internal customers to ensure that IT support issues are ...

IT Support Analyst

Alsip, IL · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Our Client is seeking a Regional IT Support Analyst to provide hands-on end user support across North America. This role will serve as the primary point of contact for end-user computing ...

IT Support Specialist

Aurora, IL · On-site

$68K - $82K/yr

Essential Duties & Responsibilities IT Support & Troubleshooting * Serve as the first point of contact for internal IT requests * Troubleshoot hardware, software, access, and connectivity issues

Showing results 21-40

Tech Support information

See Chicago, IL salary details

$27.8K

$44.8K

$68K

How much do tech support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for tech support in Chicago, IL is $44,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $48,400.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What are the most commonly searched types of Tech Support jobs in Chicago, IL?

The most popular types of Tech Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Tech Support jobs?

Cities near Chicago, IL with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Chicago, IL as of August 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $44,791 per year, or $21.5 per hour.

IT Support

SPS North America

Chicago, IL • On-site

$18 - $19/hr

Full-time, Part-time

Posted 15 days ago


Job description

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart).

Ensure compliance with data security protocols and regulations.

Verify and document successful data erasure.

Troubleshoot and resolve basic hardware issues related to storage devices.

Properly dispose of or repurpose wiped drives per company policy.

Maintain accurate inventory of processed drives.

Qualifications:
Experience in IT support, computer repair, or data security.

Familiarity with data sanitization tools and techniques.

Basic knowledge of hard drive types (HDD, SSD, NVMe) and file systems.

Ability to follow strict security protocols.

Ability to free up space on hard drive/improve performance and speed.

Keep track of inventory. Depose of E-Waste and track serial numbers

Strong attention to detail and documentation skills.

Preferred Qualifications:

Experience with disk cloning and imaging software.

High School Diploma required/College degree preferred
Must have some experience working with computers

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range
$18—$19 USD

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.


At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.