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Tech Support Help Desk Jobs (NOW HIRING)

Ubertal Inc

IT Support Specialist

Tucker, GA · On-site

Contract | Full-Time | 6-Month Contract We are seeking an IT Support Specialist (also known as a Help Desk Technician, Desktop Support Analyst, or End-User Support Specialist) to provide hands-on ...

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Experience as an IT support/help desk role. * Working knowledge of Windows and Mac operating systems. * Experience in Microsoft Office 365, Active Directory, and remote support tools. * Strong ...

Cuningham

Help Desk Support Tech I

Minneapolis, MN · On-site

$27 - $38/hr

The Help Desk Support Tech I supports a broad range of hardware, software, and collaboration technologies, including desktops, laptops, conferencing systems, printers, and Microsoft applications.

Mondo

IT Help Desk Manager

Glenside, PA

$35 - $44/hr

Not eligible for visa sponsorship The IT Help Desk Manager is a hands-on leadership role responsible for supervising the client's IT Support Services team while serving as a key technical escalation ...

GTN Technical Staffing

Be Seen First

IT Support Analyst / Help Desk

Spartanburg, SC · On-site

$70K - $75K/yr

IT Support Analyst Location: Spartanburg, SC Employment Type: Direct Hire Openings: 2 Schedule: On ... Requirements * 1-3+ years of experience in IT support, desktop support, help desk, endpoint support ...

Endurion

Help Desk Lead

Tampa, FL

Position Summary The Help Desk Lead supports mission-critical objectives under the referenced work order by leading and managing a technical help desk team ensuring high-quality IT support services ...

JGM

Operations IT Support Technician

Downingtown, PA · On-site

$28 - $36/hr

Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.

JGM

Operations IT Support Technician

Downingtown, PA · On-site

Partner with Director of IT on projects and priority requests Help Desk & User Support * Deliver first level in person, remote and phone support for desktops, laptops, mobile devices, and printers.

Ken`s Foods

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... This role oversees IT support across corporate offices, manufacturing facilities, and distribution ...

Ken's Foods, Inc.

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... This role oversees IT support across corporate offices, manufacturing facilities, and distribution ...

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Tech Support Help Desk information

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How much do tech support help desk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for tech support help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is a helpdesk a stressful job?

A help desk technician role can be stressful due to high call volumes, urgent technical issues, and the need for quick problem resolution. However, stress levels vary depending on the work environment, workload, and individual skills in troubleshooting and communication.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace the role of a Tech Support Help Desk professional. Human technicians are still essential for complex issues, customer interaction, and decision-making that require critical thinking and empathy. Help desk roles often involve managing AI tools, troubleshooting software, and providing personalized support, making AI a complement rather than a complete replacement.

What jobs pay $2000 a day?

In the context of a Tech Support Help Desk role, earning $2000 a day is uncommon and typically associated with highly specialized or freelance IT consulting, cybersecurity experts, or senior IT management positions. These roles often require advanced certifications, extensive experience, and may involve contract work or consulting projects. Most standard help desk positions do not reach this level of daily pay.

What are the key skills and qualifications needed to thrive as a Tech Support Help Desk professional, and why are they important?

To thrive as a Tech Support Help Desk professional, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and diffuse stressful situations. These skills ensure timely, accurate resolution of technical issues and create positive user experiences, which are crucial for organizational productivity.

What is a Tech Support Help Desk?

A Tech Support Help Desk is a service that provides technical assistance and support to users experiencing issues with computer systems, software, hardware, or other technology products. Help desk professionals troubleshoot problems, answer questions, and guide users through solutions, often remotely. They serve as the first point of contact for technical problems, helping to ensure that technology runs smoothly and efficiently for individuals and organizations. Tech Support Help Desk teams are essential in minimizing downtime and maintaining productivity.

What are some common challenges faced by Tech Support Help Desk professionals, and how can they be overcome?

Tech Support Help Desk professionals often encounter challenges such as managing high ticket volumes, addressing diverse technical issues, and communicating effectively with users of varying technical backgrounds. Staying organized, prioritizing tasks, and maintaining a calm, empathetic demeanor can help manage stress and ensure efficient problem resolution. Continuous learning and collaboration with colleagues are also essential for troubleshooting unfamiliar issues and delivering high-quality support.

What does a help desk support technician do?

A help desk support technician provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often use remote tools and troubleshooting procedures, and may document support cases for future reference. Strong communication skills and knowledge of operating systems and common software are essential for this role.
More about Tech Support Help Desk jobs
What cities are hiring for Tech Support Help Desk jobs? Cities with the most Tech Support Help Desk job openings:
What states have the most Tech Support Help Desk jobs? States with the most job openings for Tech Support Help Desk jobs include:
What job categories do people searching Tech Support Help Desk jobs look for? The top searched job categories for Tech Support Help Desk jobs are:
Tech Support Help Desk jobs near you

: IT Help Desk Coordinator (Entry-Level / Part-Time / Intern)

Cesna Group

Secaucus, NJ • On-site

$50K - $100K/yr

Part-time

Posted 17 days ago

Job description

Job Summary
  • The company is seeking a reliable and detail-oriented IT Help Desk Coordinator to support their internal team with day-to-day IT needs. This role is ideal for an entry-level candidate or student looking to gain hands-on experience in IT support within a business environment.
  • This position will focus on basic troubleshooting and internal IT support, while acting as a liaison to our third-party Managed IT Services Provider (MSP) for more complex technical issues. The role ensures efficient communication, timely issue resolution, and reduced reliance on external on-site support costs.
Job Description
  • Internal IT Support (Primary)
  • - Provide basic internal IT support, including device setup, software configuration, and troubleshooting for end users
  • - Set up and configure computers, monitors, printers, and peripherals
  • - Assist with onboarding/offboarding employees (user accounts, email setup, system access)
  • - Troubleshoot common issues:
  • o Email access and configuration
  • o Software installation and errors
  • o Printer and scanner connectivity
  • o Basic network connectivity (Wi-Fi, LAN)
  • - Replace or install basic hardware (mouse, keyboard, monitors, etc.)
  • - Support office systems such as phones and conferencing tools
  • MSP Coordination & Escalation (Liaison Role)
  • - Coordinate with third-party IT service providers to resolve hardware, software, network, and security issues
  • - Act as the primary internal point of contact for the Managed IT Services Provider
  • - Escalate complex or unresolved issues to the MSP and track tickets through resolution
  • - Escalate critical infrastructure issues to senior management and IT partners to ensure timely resolution
  • - Follow up on open tickets to ensure accountability and service-level expectations are met
  • - Assist MSP with on-site support needs (testing, access, coordination) to minimize external service visits
  • General IT Administration
  • - Maintain inventory of IT equipment and supplies
  • - Document recurring issues, resolutions, and basic IT procedures (SOPs)
  • - Support small IT-related projects or system rollouts as needed
Qualifications
  • Required
  • - Bilingual in English and Korean (spoken and written)
  • - Basic understanding of computers, networks, and common office software
  • - Strong problem-solving skills and willingness to learn
  • - Good communication skills and ability to support non-technical users
  • - Organized with strong follow-up and task management ability
  • Preferred (Not Required)
  • - Coursework or degree in IT, Computer Science, or related field
  • - Prior internship or experience in IT support/help desk
  • - Familiarity with:
  • o Windows OS and Microsoft 365
  • o Basic networking concepts (IP, Wi-Fi, routers)
  • o Printers and office hardware
What's On Offer
  • - On-site role supporting office and warehouse staff
  • - Workload is generally light to moderate, with occasional spikes
  • - Opportunity to gain hands-on exposure to real-world IT operations
  • - Flexible schedule available for part-time or internship candidates

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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