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Tech Account Manager Jobs (NOW HIRING)

CAI

Account Manager

Richmond, VA · On-site

$75K - $85K/yr

Account Manager Req number: R7844 Employment type: Full time Worksite flexibility: Hybrid Who we ... We have over 40 years of excellence in uniting talent and technology to power the possible for our ...

ZELIS

Senior Account Manager (REMOTE)

Atlanta, GA · Remote

Company Description Zelis is a healthcare information technology company and market-leading ... The Sr. Account Manager will have responsibility for overall management of key client relationships ...

ZELIS

Senior Account Manager (REMOTE)

Atlanta, GA · On-site +1

Company Description Zelis is a healthcare information technology company and market-leading ... The Sr. Account Manager will have responsibility for overall management of key client relationships ...

CAI

Account Manager

Richmond, VA · Hybrid

Account Manager Req number: R7844 Employment type: Full time Worksite flexibility: Hybrid Who we ... We have over 40 years of excellence in uniting talent and technology to power the possible for our ...

Zeus Company, Inc.

Sr Account Manager

Orangeburg, SC · On-site

The Senior Account Manager is a senior-level role within our inside sales team, focused on ... Knowledge of medical technology, Product Development Processes (PDP's) and ISO 13485 Quality ...

Zeus

Sr Account Manager

Orangeburg, SC · On-site

The Senior Account Manager is a senior-level role within our inside sales team, focused on ... Knowledge of medical technology, Product Development Processes (PDP's) and ISO 13485 Quality ...

C&C GROUP

Technology Account Executive

Lenexa, KS

Our current opening is for a Technology Account Executive. Account Executive will be responsible ... project manager, project engineers and purchasing. Account Executive will need to develop and ...

Rippling

Account Manager, Rippling Spend

New York, NY · On-site

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together ... As a Rippling Spend, Account Manager, you are the CEO of your book of business. Your primary ...

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Tech Account Manager information

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$29.5K

$65.8K

$106K

How much do tech account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for tech account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Tech Account Manager vs Customer Success Manager?

AspectTech Account ManagerCustomer Success Manager
Primary FocusTechnical support and account retentionCustomer onboarding and satisfaction
Required SkillsTechnical knowledge, communication, problem-solvingRelationship management, communication, problem-solving
Work EnvironmentTechnical teams, client sites, remoteClient offices, remote, internal teams
Industry UsageIT, SaaS, tech servicesSaaS, software, tech services

While both roles focus on client relationships, the Tech Account Manager emphasizes technical support and account retention, often working closely with technical teams. The Customer Success Manager centers on ensuring customer satisfaction and onboarding. Both roles require strong communication skills but differ in technical depth and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Tech Account Manager, and why are they important?

To thrive as a Tech Account Manager, you need a solid understanding of technology solutions, account management experience, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, technical support tools, and sometimes certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, relationship-building, and problem-solving skills help you manage client expectations and collaborate with internal teams. These abilities are crucial for delivering client satisfaction, driving account growth, and ensuring successful adoption of technical solutions.

What is a Tech Account Manager?

A Tech Account Manager is a professional who serves as the primary point of contact between a technology company and its clients. They are responsible for managing customer relationships, understanding clients' technical needs, and ensuring the successful delivery of products or services. Tech Account Managers work closely with sales, support, and technical teams to address issues, offer solutions, and help clients achieve their business goals. Their role is key in maintaining customer satisfaction and driving account growth.

How much does a tech account manager earn?

A tech account manager's average salary varies by experience and location but typically ranges from $70,000 to $120,000 annually. Senior roles or those with specialized skills in customer relationship management and technical knowledge can earn higher compensation, often including bonuses and commissions.

Are technical account managers in demand?

Technical account managers are in high demand due to the increasing need for technical expertise in client support, product implementation, and relationship management across various industries. Employers seek candidates with strong communication skills, technical knowledge, and experience with tools like CRM software, making the role a stable career option.

How does a Tech Account Manager typically collaborate with technical and non-technical teams within an organization?

Tech Account Managers act as a crucial bridge between clients, sales teams, and technical departments. They work closely with engineering or product teams to communicate client requirements, ensure technical solutions align with customer needs, and troubleshoot issues efficiently. Simultaneously, they collaborate with sales, marketing, and customer success teams to strategize on account growth and retention. Effective communication and the ability to translate technical jargon into business value are essential in fostering successful cross-functional relationships.
More about Tech Account Manager jobs
What cities are hiring for Tech Account Manager jobs? Cities with the most Tech Account Manager job openings:
What states have the most Tech Account Manager jobs? States with the most job openings for Tech Account Manager jobs include:
Tech Account Manager jobs near you
Infographic showing various Tech Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager

CAI

Richmond, VA • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Account Manager

Req number:

R7844

Employment type:

Full time

Worksite flexibility:

HybridWho we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

The Account Manager role involves managing the full Statement of Work (SOW) lifecycle and utilizing the Vendor Management System (VMS) to facilitate those workflow processes.

Job Description

We are seeking a highly skilled and experienced Account Manager to join our IT team. This position is a full-time, salaried position that is hybrid in Richmond, Virginia.

What You’ll Do

  • Serve as the primary point of contact for agency clients and supplier partners within MSP SOW programs, ensuring a high level of service and clear communication

  • Manage the full Statement of Work (SOW) lifecycle, including pre-bid calls, supplier Q&A, negotiations, onboarding, and project execution

  • Guide agencies and suppliers through procurement processes to ensure compliance with program rules and regulations

  • Utilize and optimize the Vendor Management System (VMS) to support workflows and improve operational efficiency

  • Monitor SOW projects against milestones, manage change orders, and ensure timely, accurate invoicing and payments

  • Build and maintain strong client and supplier relationships, acting as a trusted advisor

  • Develop and maintain Standard Operating Procedures (SOPs) for SOW processes across clients

  • Resolve operational challenges quickly and effectively to keep projects on track

  • Provide VMS training, onboarding support, and ongoing guidance to clients and suppliers

  • Track supplier performance and ensure delivery meets service level agreements (SLAs)

  • Identify and implement process improvements to drive efficiency, productivity, and program success

What You’ll Need

  • 3–5 years of experience in IT account management, project management, staffing/services, or supplier management

  • Experience supporting public sector clients (ideally Commonwealth of Virginia) and working with suppliers

  • 3–5 years of experience with Workforce Solutions programs, specifically SOW-based services

  • Strong understanding of IT terminology and ability to help clients define project scope

  • Hands-on experience with Vendor Management Systems (VMS) (VectorVMS preferred)

  • Proven ability to manage multiple projects, priorities, and deadlines effectively

  • Strong communication, relationship-building, and negotiation skills

  • Detail-oriented with a focus on process improvement and operational excellence

  • Ability to analyze workflows and implement strategies to enhance efficiency and innovation

  • Bachelor’s degree in Business, Management, or a related field (preferred)

  • PMP certification is a plus

  • Must be located in Central Virginia with the ability to attend on-site client meetings as needed

  • Must be authorized to work in the U.S. (no sponsorship provided)

Physical Demands

  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

$75,000 - $85,000 per year

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

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