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Tech Account Manager Jobs (NOW HIRING)

Company Description Zelis is a healthcare information technology company and market-leading ... The Sr. Account Manager will have responsibility for overall management of key client relationships ...

Our current opening is for a Technology Account Executive. Account Executive will be responsible ... project manager, project engineers and purchasing. Account Executive will need to develop and ...

Company Description Zelis is a healthcare information technology company and market-leading ... The Sr. Account Manager will have responsibility for overall management of key client relationships ...

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A track record of over-achievement and verifiable success in a IT Solution Provider, Integrator, VAR, start-up or fast-growth environment would be a major plus We are seeking an Account Manager ...

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A track record of over-achievement and verifiable success in a IT Solution Provider, Integrator, VAR, start-up or fast-growth environment would be a major plus We are seeking an Account Manager ...

Summary The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client ... Builds and manages Microsoft relationships with client C-suite at one or more priority accounts.

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Tech Account Manager information

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$29.5K

$65.8K

$106K

How much do tech account manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for tech account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Tech Account Manager vs Customer Success Manager?

AspectTech Account ManagerCustomer Success Manager
Primary FocusTechnical support and account retentionCustomer onboarding and satisfaction
Required SkillsTechnical knowledge, communication, problem-solvingRelationship management, communication, problem-solving
Work EnvironmentTechnical teams, client sites, remoteClient offices, remote, internal teams
Industry UsageIT, SaaS, tech servicesSaaS, software, tech services

While both roles focus on client relationships, the Tech Account Manager emphasizes technical support and account retention, often working closely with technical teams. The Customer Success Manager centers on ensuring customer satisfaction and onboarding. Both roles require strong communication skills but differ in technical depth and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Tech Account Manager, and why are they important?

To thrive as a Tech Account Manager, you need a solid understanding of technology solutions, account management experience, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, technical support tools, and sometimes certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, relationship-building, and problem-solving skills help you manage client expectations and collaborate with internal teams. These abilities are crucial for delivering client satisfaction, driving account growth, and ensuring successful adoption of technical solutions.

What is a Tech Account Manager?

A Tech Account Manager is a professional who serves as the primary point of contact between a technology company and its clients. They are responsible for managing customer relationships, understanding clients' technical needs, and ensuring the successful delivery of products or services. Tech Account Managers work closely with sales, support, and technical teams to address issues, offer solutions, and help clients achieve their business goals. Their role is key in maintaining customer satisfaction and driving account growth.

What jobs in the US pay 300,000 a year?

Tech Account Managers in the technology sector can earn $300,000 or more annually, especially with experience, performance bonuses, and stock options. High-level roles such as senior sales executives, product managers, and certain engineering managers may also reach this compensation level, often requiring advanced skills, certifications, and a strong track record. Compensation varies based on industry, company size, and geographic location within the US.

What does a tech account manager do?

A tech account manager is responsible for maintaining and growing relationships with clients by understanding their technical needs, providing solutions, and ensuring customer satisfaction. They often coordinate with technical teams, manage account renewals, and may use tools like CRM software to track interactions. Strong communication skills and technical knowledge are essential for success in this role.

How does a Tech Account Manager typically collaborate with technical and non-technical teams within an organization?

Tech Account Managers act as a crucial bridge between clients, sales teams, and technical departments. They work closely with engineering or product teams to communicate client requirements, ensure technical solutions align with customer needs, and troubleshoot issues efficiently. Simultaneously, they collaborate with sales, marketing, and customer success teams to strategize on account growth and retention. Effective communication and the ability to translate technical jargon into business value are essential in fostering successful cross-functional relationships.

How much does a technical account manager earn?

A technical account manager typically earns between $70,000 and $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $150,000.

Is being a tam a good career?

A Tech Account Manager (TAM) is a customer-facing role that involves managing client relationships, understanding technical needs, and providing solutions. It can be a good career for those with strong communication skills, technical knowledge, and problem-solving abilities, often offering opportunities for advancement and specialization in technology sectors.
More about Tech Account Manager jobs
What cities are hiring for Tech Account Manager jobs? Cities with the most Tech Account Manager job openings:
What states have the most Tech Account Manager jobs? States with the most job openings for Tech Account Manager jobs include:
Senior Account Manager (REMOTE)

Senior Account Manager (REMOTE)

ZELIS

Clearwater, FL • On-site, Remote

Full-time

Posted 12 days ago


Key responsibilities

  • Build and maintain partnerships with key client accounts and create account plans.

  • Analyze performance results for trending analysis and opportunities relating to client accounts.

  • Identify and pursue upsell and cross-sell opportunities for new products and services to assigned clients.


Zelis rating

7.6

Company rating: 7.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

124th of 202 rated software companies


Job description

Company Description
Zelis is a healthcare information technology company and market-leading provider of end-to-end healthcare claims cost management and payment solutions.
Inc.5000 award winner: One of the fastest growing privately held companies in the US!
Ranked #1 by NJ Biz as the Fastest Growing Company in NJ!
Company Background
Zelis Healthcare is a market-leading healthcare technology company providing integrated healthcare cost management and payments solutions including network analytics and design, network access and cost management, claims cost management and electronic payments to payers, healthcare providers and consumers in the medical, dental and workers' compensation markets nationwide. Zelis Healthcare is backed by Parthenon Capital Partners.
Job Description
The Zelis Purpose
We founded Zelis to help control the rising cost of healthcare and make healthcare more affordable for all of us.
Position Overview:
The Sr. Account Manager will have responsibility for overall management of key client relationships to deliver best-in-class service and provide proactive solutions in order to maintain positive client relationships and assist in growing client business. The Sr. Account Manager will work closely with Sales as well as Account Management leadership on any sales opportunities for existing clients as the relationship is held by the Account Manager. The Sr. Account Manager will work closely with Account Management leadership in the overall management of the account management function and maximize client relationships.
Key Responsibilities
  • Build and maintain outstanding partnerships with key client accounts; create and maintain robust account plans in order to maximize understanding of account as well as the relationship that can be cultivated
  • Analyze performance results for trending analysis and opportunity relating to key client/revenue accounts
  • Perform stewardship meetings & proactively identify upsell opportunities as well as opportunities to enhance client satisfaction
  • Identify education and training opportunities to key client accounts as needed
  • Working with Sales, identify upsell and cross-sell opportunities for new products & services to key assigned clients; partner with internal resources to advance and nurture the Sales opportunities
  • Participate and support ZELIS RFP processes/procedures as needed
  • Advise senior level management on client issues; seek guidance, as needed, to develop internal and external solutions, as applicable.
  • Maintain awareness of and ensure adherence to ZELIS standards regarding privacy

Qualifications
Preferred Experience / Qualification
  • 5+ years' experience working in a healthcare or healthcare IT account management and/or similar role.
  • Health Plan/TPA or Payer experience strongly desired but not required
  • Dynamic interpersonal skills that will enable developing a strong rapport with clients and with internal stakeholders to achieve maximized results and client satisfaction.
  • Ability to clearly communicate with the client and internal ZELIS stakeholders.
  • The sense of urgency; ability to multi-task.
  • Thorough knowledge of Excel and other MS Suite products.
  • Thorough knowledge of Salesforce
  • Has developed knowledge of the assigned client base
  • Demonstrated ability to retain, upsell and maximize existing service lines
  • Demonstrated ability to introduce new product lines to clients

Education:
BS Degree preferred but not required
WORK ENVIRONMENT:
  • Travel requirements to (primarily) domestic destinations should not exceed 30%.
  • A standard work week exists but with the understanding that additional time/effort outside of the usual parameters can/will occur based upon the overall needs of the integration, where deadlines exist and when necessary due to the needs of the integration team.
  • A standard business environment exists with moderate noise levels.
  • Ability to lift and move approximately thirty (30) pounds on a non-routine basis.
  • Ability to sit for extended periods of time.

Additional Information
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Videos To Watch
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