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Tech Account Manager Jobs in New York (NOW HIRING)

Viant Technology

Account Manager

New York, NY · On-site

$75K - $90K/yr

Viant is seeking a talented Account Manager to join our Sales Team. In this dynamic role, the ... Strong understanding and enthusiasm about the latest in digital media, ad tech, data targeting, 1st ...

New

Viant Technology

Account Manager

New York, NY · On-site

$75K - $90K/yr

Viant is seeking a talented Account Manager to join our Sales Team. In this dynamic role, the ... Strong understanding and enthusiasm about the latest in digital media, ad tech, data targeting, 1st ...

New

MetTel

Enterprise Account Director

Holmdel, NJ · On-site

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

MetTel

Enterprise Account Director

Holmdel, NJ · On-site

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and ... emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

MetTel

Enterprise Account Director

Holmdel, NJ · On-site

$130K/yr

Senior level telecommunications technology account management experience. * Solutioning telecom and ... emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly ...

Rippling

Account Manager, Rippling Spend

New York, NY · On-site

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together ... As a Rippling Spend, Account Manager, you are the CEO of your book of business. Your primary ...

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All JobsTech Account JobsTech Account Manager JobsTech Account Manager Jobs in New York

Tech Account Manager information

See New York salary details

$32.3K

$72K

$116K

How much do tech account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for tech account manager in New York is $72,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $85,900.00 per year, depending on experience, location, and employer.

What is a Tech Account Manager?

A Tech Account Manager is a professional who serves as the primary point of contact between a technology company and its clients. They are responsible for managing customer relationships, understanding clients' technical needs, and ensuring the successful delivery of products or services. Tech Account Managers work closely with sales, support, and technical teams to address issues, offer solutions, and help clients achieve their business goals. Their role is key in maintaining customer satisfaction and driving account growth.

How does a Tech Account Manager typically collaborate with technical and non-technical teams within an organization?

Tech Account Managers act as a crucial bridge between clients, sales teams, and technical departments. They work closely with engineering or product teams to communicate client requirements, ensure technical solutions align with customer needs, and troubleshoot issues efficiently. Simultaneously, they collaborate with sales, marketing, and customer success teams to strategize on account growth and retention. Effective communication and the ability to translate technical jargon into business value are essential in fostering successful cross-functional relationships.

What are the key skills and qualifications needed to thrive as a Tech Account Manager, and why are they important?

To thrive as a Tech Account Manager, you need a solid understanding of technology solutions, account management experience, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, technical support tools, and sometimes certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, relationship-building, and problem-solving skills help you manage client expectations and collaborate with internal teams. These abilities are crucial for delivering client satisfaction, driving account growth, and ensuring successful adoption of technical solutions.

What is the difference between Tech Account Manager vs Customer Success Manager?

AspectTech Account ManagerCustomer Success Manager
Primary FocusTechnical support and account retentionCustomer onboarding and satisfaction
Required SkillsTechnical knowledge, communication, problem-solvingRelationship management, communication, problem-solving
Work EnvironmentTechnical teams, client sites, remoteClient offices, remote, internal teams
Industry UsageIT, SaaS, tech servicesSaaS, software, tech services

While both roles focus on client relationships, the Tech Account Manager emphasizes technical support and account retention, often working closely with technical teams. The Customer Success Manager centers on ensuring customer satisfaction and onboarding. Both roles require strong communication skills but differ in technical depth and daily responsibilities.

What cities in New York are hiring for Tech Account Manager jobs?

Cities in New York with the most Tech Account Manager job openings:

Tech Account Manager jobs near you
Infographic showing various Tech Account Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $72,005 per year, or $34.6 per hour.

Information Technology Account Manager 26-00034

PeopleSharp

Islandia, NY • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 19 days ago

Job description

Are you ready to join an award-winning MSP recognized as one of the best places to work on Long Island? Techworks Consulting is seeking a talented and driven Information Technology Account Manager to serve as a trusted advisor on client accounts. If you thrive in a dynamic, hands-on environment, this on-site role in Ronkonkoma, NY could be the perfect opportunity for you!

We’ll Provide:

  • Robust benefits package including health insurance, dental, 401K, PTO, and holidays

  • Salary range of $75,000-$85,000

  • Opportunities for continued growth and learning

  • Great company culture supported by strong core values

What You'll Do:

  • Serve as the primary point of contact and trusted advisor for assigned client accounts

  • Build and maintain strong, long-term client relationships

  • Understand client business objectives and align IT services accordingly

  • Conduct regular client check-ins, QBRs, and strategic planning discussions

  • Coordinate with internal service desk, engineering, and project teams to ensure timely issue resolution

  • Translate technical concepts into clear, business-friendly language for clients

  • Identify risks, gaps, and opportunities within client environments

  • Recommend improvements, upgrades, and additional services when appropriate

Skills You'll Need:

  • 2+ years of experience in a Technical Account Manager, Account Manager, or similar role

  • Prior experience working for an MSP or IT services provider (strongly preferred)

  • Solid understanding of common SMB technologies

  • Strong communication and interpersonal skills

  • Ability to manage multiple accounts and priorities effectively

  • Comfort identifying upsell opportunities, recommending solutions, and supporting account growth through strong relationships and technical insight

  • Ability to work some after-hours as required as customer project demands or emergency incidents would require

Ready to Apply?

  • Quick apply with your resume here OR

  • Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/o/JB-Z54GT00DI/landing?u=1182753