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Tech Account Manager Jobs (NOW HIRING)

Position Announcement Position: IT Account Manager Department: Managed Information Technology Reports To: Director of Technology Solutions Salary grade: DOE FLSA Status: Full Time / Exempt Location:

Position Announcement Position: IT Account Manager Department: Managed Information Technology Reports To: Director of Technology Solutions Salary grade: DOE FLSA Status: Full Time / Exempt Location:

IT Account Manager

Firestone, CO · On-site

$75K - $90K/yr

Lyra Technology Group is seeking an Account Manager for one of their operating companies in Firestone, CO. The Account Manager serves as the strategic and operational owner for assigned client ...

IT Account Manager

Firestone, CO · On-site

$75K - $90K/yr

Strategic Account Management • Serve as the primary strategic advisor for assigned client accounts. • Develop and maintain client technology roadmaps aligned to: o business goal o cybersecurity ...

Employer sponsored events POSITION TYPE: Full-Time/Regular Requirements What We're Looking For * 3-5+ years in account management, client success, or similar role. * Experience in IT services, MSP ...

Employer sponsored events POSITION TYPE: Full-Time/Regular Requirements What We're Looking For * 3-5+ years in account management, client success, or similar role. * Experience in IT services, MSP ...

Account Manager

Tampa, FL · On-site

$50K - $55K/yr

We are seeking an Account Manager to join our team selling cloud based phone systems, security cameras, Access control and Managed IT services! You will resolve customer questions and offer solutions ...

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Tech Account Manager information

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$29.5K

$65.8K

$106K

How much do tech account manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for tech account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Tech Account Manager vs Customer Success Manager?

AspectTech Account ManagerCustomer Success Manager
Primary FocusTechnical support and account retentionCustomer onboarding and satisfaction
Required SkillsTechnical knowledge, communication, problem-solvingRelationship management, communication, problem-solving
Work EnvironmentTechnical teams, client sites, remoteClient offices, remote, internal teams
Industry UsageIT, SaaS, tech servicesSaaS, software, tech services

While both roles focus on client relationships, the Tech Account Manager emphasizes technical support and account retention, often working closely with technical teams. The Customer Success Manager centers on ensuring customer satisfaction and onboarding. Both roles require strong communication skills but differ in technical depth and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Tech Account Manager, and why are they important?

To thrive as a Tech Account Manager, you need a solid understanding of technology solutions, account management experience, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, technical support tools, and sometimes certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, relationship-building, and problem-solving skills help you manage client expectations and collaborate with internal teams. These abilities are crucial for delivering client satisfaction, driving account growth, and ensuring successful adoption of technical solutions.

What is a Tech Account Manager?

A Tech Account Manager is a professional who serves as the primary point of contact between a technology company and its clients. They are responsible for managing customer relationships, understanding clients' technical needs, and ensuring the successful delivery of products or services. Tech Account Managers work closely with sales, support, and technical teams to address issues, offer solutions, and help clients achieve their business goals. Their role is key in maintaining customer satisfaction and driving account growth.

What jobs in the US pay 300,000 a year?

Tech Account Managers in the technology sector can earn $300,000 or more annually, especially with experience, performance bonuses, and stock options. High-level roles such as senior sales executives, product managers, and certain engineering managers may also reach this compensation level, often requiring advanced skills, certifications, and a strong track record. Compensation varies based on industry, company size, and geographic location within the US.

What does a tech account manager do?

A tech account manager is responsible for maintaining and growing relationships with clients by understanding their technical needs, providing solutions, and ensuring customer satisfaction. They often coordinate with technical teams, manage account renewals, and may use tools like CRM software to track interactions. Strong communication skills and technical knowledge are essential for success in this role.

How does a Tech Account Manager typically collaborate with technical and non-technical teams within an organization?

Tech Account Managers act as a crucial bridge between clients, sales teams, and technical departments. They work closely with engineering or product teams to communicate client requirements, ensure technical solutions align with customer needs, and troubleshoot issues efficiently. Simultaneously, they collaborate with sales, marketing, and customer success teams to strategize on account growth and retention. Effective communication and the ability to translate technical jargon into business value are essential in fostering successful cross-functional relationships.

How much does a technical account manager earn?

A technical account manager typically earns between $70,000 and $130,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $150,000.

Is being a tam a good career?

A Tech Account Manager (TAM) is a customer-facing role that involves managing client relationships, understanding technical needs, and providing solutions. It can be a good career for those with strong communication skills, technical knowledge, and problem-solving abilities, often offering opportunities for advancement and specialization in technology sectors.
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$55K/yr

Full-time

Posted 27 days ago


Job description

Please note: Every application submitted through Workday is reviewed by a real person - not an AI. We value your time and take each submission seriously.

Who are we?
Computer Transition Services, Inc. (CTSI) has been dedicated to improving the lives and business success of our clients for over 39 years. We provide integrated solutions and professional services to meet technological and organizational needs, specializing in IT Solutions, Support, and Cybersecurity services across Texas and Eastern New Mexico.

At CTSI, we are seeking a Technology Account Manager (Strategy Analyst) (in other companies this person could hold the title of IT Strategy Consultant, Business Technology Analyst, or Technical Account Coordinator) to join our Technology Consulting team in Lubbock, Texas.

In this role, you will serve as a client-facing strategic advisor, conducting business reviews, presenting technology recommendations, and helping clients align IT investments with their business goals. You'll gather and analyze data, generate reports, and lead discussions with clients and internal stakeholders. Additionally, you will create and maintain complex Excel spreadsheets and develop Power BI dashboards that provide meaningful business insights. Strong communication and presentation skills are essential for success in this role.

To be successful in this role, you should possess strong communication, analytical, and relationship-building skills, along with a proactive and strategic mindset. This is a highly client-facing position that requires confidence presenting information and building trusted relationships with business leaders. Experience in customer-facing roles, business consulting, or technology strategy is highly valued. Proficiency with Excel is required, and experience creating Power BI dashboards and visualizations is highly desired.

General Job Duties Include
  • Schedule and conduct business reviews with clients, CTSI Technology Consultants, and Technical Account Managers

  • Gather, analyze, and interpret data to support business reviews and strategic recommendations

  • Generate reports, dashboards, and presentations that provide actionable business and technology insights

  • Lead client-facing business reviews and present technology roadmaps aligned with client objectives

  • Attend monthly business reviews for key clients, document meeting notes, and distribute follow-up summaries

  • Serve as a strategic, proactive resource to help clients achieve their business and technology goals

  • Design and improve value-driven reporting tools and processes

  • Assist the Technology Consulting Group with client IT lifecycle management planning

  • Create and maintain shared Excel spreadsheets used across the consulting team

  • Develop and maintain Power BI dashboards to visualize key business and technology metrics

Preferred Skills & Qualifications
  • High School Diploma required

  • College experience preferred

  • Pursuing or holding a degree in Technical Communications, Business, Information Technology, or a related field preferred

  • Strong verbal and written communication skills

  • Intermediate to advanced Microsoft Excel skills, including working with large datasets

  • Experience creating reports, dashboards, or business presentations

  • Power BI dashboard development and data visualization experience highly desired

  • Ability to communicate technical concepts to non-technical audiences

  • Strong organizational, analytical, and problem-solving skills

  • General working knowledge of the computer and technology industry

Physical Requirements
  • Ability to sit and work at a computer for extended periods

  • Ability to communicate effectively in person, by phone, and through video conferencing

  • Ability to occasionally lift and carry standard office equipment and materials

Compensation

The compensation is expected to start at $55,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.

CTSI is committed to creating an inclusive environment and is proud to be an equal opportunity employer. CTSI recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.