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Tax Resolution Manager Jobs (NOW HIRING)

Five Star Tax Resolution

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Intake Specialist - Tax Resolution

Costa Mesa, CA · On-site

$20 - $21/hr

Communicate effectively with team members, managers, and tax professionals regarding client status ... Previous experience in customer service, intake, call center, sales support, tax resolution ...

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Tax Resolution Plus

Tax Resolution Sales Closer

Irvine, CA · On-site

$90K - $150K/yr

Tax Resolution Plus Inc. is a premier tax representation and financial advisory firm. We help ... Manage Your Pipeline: Maintain rigorous follow-up with prospective clients in our CRM to ensure no ...

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$55K

$129.4K

$176K

How much do tax resolution manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for tax resolution manager in the United States is $129,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,000.00 and $145,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by tax resolution managers, and how can they address them effectively?

Tax Resolution Managers often encounter challenges such as managing complex client cases with tight deadlines, navigating changing tax regulations, and communicating effectively with both clients and tax authorities. To address these, it’s essential to stay current on tax laws, prioritize strong organizational skills, and foster clear, empathetic communication. Building a collaborative relationship with team members and leveraging technology for case tracking can also help streamline processes and improve client outcomes.

What are the key skills and qualifications needed to thrive as a tax resolution manager, and why are they important?

To thrive as a Tax Resolution Manager, you need in-depth knowledge of tax laws, IRS procedures, and financial analysis, often supported by a degree in accounting, finance, or a related field and relevant certifications such as Enrolled Agent (EA) or CPA. Proficiency with tax software, case management systems, and document management tools is essential. Strong negotiation, problem-solving, and interpersonal skills set outstanding professionals apart when dealing with clients and tax authorities. These abilities are crucial for effectively resolving complex tax issues, ensuring compliance, and maintaining client trust.

Is a tax resolution manager a stressful job?

A tax resolution manager often faces stressful situations due to dealing with clients' tax issues, deadlines, and negotiations with tax authorities. The role requires strong organizational skills, attention to detail, and the ability to manage multiple cases simultaneously, which can contribute to work-related stress.

What is the difference between Tax Resolution Manager vs Tax Accountant?

AspectTax Resolution ManagerTax Accountant
CredentialsCPA or Enrolled Agent often preferredCPA, EA, or accounting degree
Work EnvironmentTax resolution firms, accounting firms, or corporate financeAccounting firms, corporations, or private practice
Employer & Industry UsageSpecializes in resolving tax issues with IRS and state agenciesPrepares tax returns, audits, and financial statements
Common Search & ComparisonOften compared for tax problem resolution rolesCompared for general tax preparation and compliance roles

The Tax Resolution Manager focuses on resolving tax issues with IRS and state agencies, requiring specialized knowledge and certifications. In contrast, a Tax Accountant handles tax preparation, compliance, and financial reporting. While both roles require similar credentials, the Tax Resolution Manager's work is more client-focused on resolving disputes, whereas the Tax Accountant's role is broader in tax compliance and planning.

How to become a certified tax resolution manager?

To become a certified tax resolution manager, professionals typically need relevant experience in tax resolution or accounting, and may pursue certifications such as the Enrolled Agent (EA) credential or specialized courses in tax resolution. Certification requirements vary by organization but often include passing exams and maintaining ongoing education to stay current with tax laws and practices.

What is a tax resolution manager?

A Tax Resolution Manager is a professional who helps individuals and businesses resolve tax issues with government agencies like the IRS or state tax authorities. They oversee cases involving unpaid taxes, audits, tax liens, and other tax-related problems, developing strategies to negotiate settlements or payment plans. Tax Resolution Managers often work for tax firms or legal practices and coordinate a team of tax professionals to ensure clients achieve the best possible outcome. Their expertise includes tax law, negotiation, and compliance, guiding clients through complex tax processes.
More about Tax Resolution Manager jobs
What cities are hiring for Tax Resolution Manager jobs? Cities with the most Tax Resolution Manager job openings:
What are the most commonly searched types of Tax Resolution jobs? The most popular types of Tax Resolution jobs are:
What states have the most Tax Resolution Manager jobs? States with the most job openings for Tax Resolution Manager jobs include:
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Tax Resolution Manager jobs near you
Infographic showing various Tax Resolution Manager job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $129,367 per year, or $62.2 per hour.

Tax Resolution Sales

DH Tax And Consulting LLC

Aliso Viejo, CA • On-site

$60K - $250K/yr

Full-time

PTO

Posted 15 days ago

Job description

Job description:
Tax Resolution Sales Settlement Officer
Well-Established Accounting Firm – Tax Resolutions Department
We are a well-established accounting firm seeking an experienced Settlement Officer to handle inbound client inquiries and guide individuals through IRS and state tax relief options.
This role offers a steady flow of qualified leads and strong earning potential for candidates with prior tax resolution or IRS collections experience. We offer a signing bonus and guarantees commensurate with performance in a high volume environment.
Position Overview
The role is responsible for handling inbound calls from prospective clients, conducting preliminary case evaluations, and educating prospective clients on available tax resolution options. This role is critical in setting accurate expectations, qualifying cases, and ensuring a smooth handoff to our case management and resolution teams.
This position is ideal for someone with prior tax resolution sales or intake experience who understands IRS collections, compliance requirements, and ethical client communication.
Key Responsibilities & Qualifications
   Must have experience selling tax resolution.
·         Handle inbound inquiries from prospective tax resolution clients with professionalism and discretion
  • Conduct initial intake and fact-finding calls to assess IRS or state tax issues, including balances due, notices received, and enforcement actions
  • Educate prospective clients on appropriate tax resolution options (e.g., installment agreements, CNC status, offers in compromise, penalty abatement) without making guarantees
  • Clearly explain the firm’s process, engagement structure, and next steps
  • Accurately document client information and coordinate a smooth handoff to account management or resolution staff
  • Maintain strict confidentiality and adhere to IRS regulations and firm compliance standards
  • Prior experience in tax resolution intake or sales is required
  • Working knowledge of IRS collections procedures and tax resolution strategies
  • Strong communication, organizational, and interpersonal skills
  • High level of professionalism, integrity, and client service orientation
How to Apply:
 Please submit your resume and a brief cover letter. We are seeking candidates who are ready to contribute in a professional, client-focused environment and assist individuals in resolving their tax matters effectively.
Job Type: Full-time
Benefits:
Flexible schedule
Paid time off
Work Location: In person