Benefits:
- Competitive salary
- Employee discounts
- Training & development
Join Our Team:
Maryhill Winery, one of the Northwest's premier wineries, is excited to offer an opportunity to join our talented team of Ambassadors at our Woodinville Tasting Room & Bistro. We are looking for passionate, customer-focused individuals to provide exceptional service in a fun and welcoming environment.
Position Overview:
As a Tasting Room Ambassador, you will be responsible for delivering outstanding customer service, sharing your love of wine, and creating memorable experiences for our guests. No prior wine knowledge is required-our comprehensive training program will provide you with everything you need to succeed. We value individuals who bring a positive attitude, great energy, and a strong commitment to our winery's mission of offering excellent service.
Responsibilities will include, but are not limited to:
- Regular tasks assigned to a food and beverage server such as seating guests, taking and delivering food/beverage orders, bussing tables, etc.
- Perform customer wine tastings, at bar and table service.
- Wine and Club sales.
- Hosting large groups or tours.
- Assist customers with purchases and carry/transport purchases to their vehicles.
- Assist customers by answering phones: Filling telephone wine orders, taking reservations, and providing general customer service.
- Cleaning tasks will include (but are not limited to) maintaining the cleanliness & appearance of the Tasting Room and dining areas, stocking inventory, bathroom cleaning, washing dishes and glassware, etc.
- Operate POS system, cash handling & entering customer information into the database.
- Participate in scheduled staff meetings & training sessions.
- Other duties as assigned by the Tasting Room Manager.
Requirements, Skills and Qualifications:
- Must be a minimum of 21 years of age.
- Food Service and MAST Permits are required.
- Ability to work in a fast-paced environment and switch between tasks efficiently.
- Flexibility and adaptability in a dynamic setting.
- Strong communication and customer service skills.
- Passion for wine and a desire to share that knowledge with others.
- Previous experience in hospitality or customer service is a plus.
Compensation and Benefits:
- Competitive hourly rate $20.00/HR + tips
- Participation in tip pool (tip average an additional $7-$10 per hour)
- Employee discount
- Sick leave accrual
- Opportunities for career growth
- Employee Assistance Program
Compensation: $20.00 per hour
Maryhill Winery
Opened in 2001 by Craig and Vicki Leuthold, family-owned Maryhill Winery is one of Washington's largest wineries, producing 80,000 cases annually. Its four Washington tastings rooms; Goldendale, Spokane, Vancouver and Woodinville, offer visitors the chance to experience award-winning, affordable wines along with stunning locations. To learn more about Maryhill Winery .
- Maryhill Winery Purpose Statement: "To discover serendipitous connections, inspirational moments, and lasting experiences."
- The Maryhill Blend - Living the Culture: The following pillars are how we live our purpose and core values and bring our special organizational culture to life in everything that we do.
- Celebration: honoring our wine, our people, our customers, and our community
- Hospitality: welcoming hospitality towards our guests, customers, and business partners and a sincere appreciation for our team and co-workers
- Connection: it all starts with people and our focus on being in the moment during our conversations and interactions with one another
- Education: teaching about our wine, our brand, and the Washington State wine industry
- Storytelling: we use stories to create emotional connections for our wine and brand
- Stewardship: caring for the sustainability of our home, products, family, environment, and our grape growing partners
- Professionalism: a dedication to always being at our best with every interaction
- Profitability: a laser-like focus to ensure our financial foundations are strong for the health and the evolution of the business and the neighborhood
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